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So far I have purchased and hung seven (7) of these fans, replacing every ceiling fan in the house. Not only are they stylish and virtually silent and perfectly balanced, customer service from Westinghouse was fantastic. With the fans being shipped from Westinghouse to Amazon then to UPS and to my house, only one globe came broken out of a total of 21 of them. I called Westinghouse directly and was treated very nicely. A replacement globe was sent out and arrived in less than a week. I have no complaints with this fan or Westinghouse.

Ref: 52 Ceiling Fan