DaRio's Opera Blog

7. iPods have two fixes. Resetting and Restoring.
If both of those features do not work, your iPod is trash. Unless it's under warranty or you purchased AppleCare, then they will give you two options. First is to trade in your iPod for 10% off any model (except shuffle), or they will give you out of warranty replacement, Which usually means that you will pay around $100-$250 depending on the model you purchased.

6. We have 4 things that we will try to sell you when you purchase a computer.
AppleCare, of course, is your extended 3 year warranty, we are told to sell it as a service plan, but it does not do ANYTHING extra, but extend your warranty, and does not cover anything extra. .Mac is a ripoff unless you use the web site hosting. ProCare has to be the biggest ripoff. All this does is upgrade your AppleCare for one year. It has a little perk for business uses, but otherwise useless. Lastly, One-to-One training, which is the best deal in the store.

5. If you have a return outside of the return policy we will most likely take care of you.
If it's sealed we'll take it back, and open, if you speak to a manager and plead your case, they will most likely take care of you no matter what.

4. We do not know ANYTHING about when some product will come out.
And we aren't allowed to speculate on anything that isn't on apple.com. We can get fired if we even tell a customer that a 3G iPhone might come out.

3. Apple Employment: If you want full-time, do not get into this company.
To be full-time, it is a recommendation that you be with the company for a year or more. The shifts are horrible, and they typically have more than 100 people working in a single mall store. For part-time you can get anywhere to 4-20 hours in one week, very very unreliable."

2. Why we will ask you for your e-mail at checkout.
This is for two reasons. One, we will send your receipt to your email, and two there is a survey at the bottom of the email. This leads to the store being ranked on what is called detractors and promoters. The company takes an average from the surveys and ranks us. 10-9 is a promoter, 8-7 is a "passive" and 6 below is a detractor. Which leads to the next confession.

1. If you fill out the survey and rank us 6 or lower, a manager will call you the same day or the next, corporate policy.
They usually will ask why you had a bad experience, and offer to make it better, usually by discounting something or another for you. These are directly related to the salesperson who checked you out, so we get our asses reamed when we make a detractor. Also, If you complain to a manager, nothing usually gets done, it goes in one ear and out the other. Buy something very small, have them email your receipt, and fill out the survey. The management will wait on you hand and foot. Oh, and return the product.

Source: Consumerist.com

Two year old Darisabel Baez has died after being beaten by her mother's boyfriend with a video game controller. Her mother, 19-year-old Neida E. Baez, listened in and did nothing until she realised her daughter lost consciousness.

YORK, Pa. - A 2-year-old girl died after being beaten with a video game controller by her mother's boyfriend, police said Tuesday. Darisabel Baez's mother overheard the beating Sunday but did nothing until she realized the girl was unconscious, police said.
ADVERTISEMENT

The girl was pronounced dead late Monday at Hershey Medical Center, police Lt. Ron Camacho said.

Homicide was added to the list of charges against Harve L. Johnson on Tuesday; he was already in jail on counts including aggravated assault and reckless endangerment.

The girl's mother, Neida E. Baez, was charged with endangering the welfare of a child.

It was clear from the bruises and other injuries on the little girl's body that Sunday was not the first time she had been abused, Dauphin County coroner Graham Hetrick told WGAL-TV. He said it was one of the worst cases of child abuse he has ever seen.

Baez, 19, called for an ambulance Sunday and said Johnson had brought the unconscious child to her, limp and wet from an attempt to revive her in a bathtub, a police affidavit said.

Johnson, 26, acknowledged beating the girl with a video game controller but did not say why, police said. Baez said Johnson had abused the girl in the past and that she heard the girl scream after Johnson beat her Sunday, according to the affidavit.

Detective Dana Ward said Baez was charged because she did not intervene or try to get help for Darisabel.

Johnson and Baez remained in custody Tuesday. His bail was set at $200,000; hers was $25,000.

Through police, family members declined requests for interviews Tuesday. Court officials said they did not know whether Johnson and Baez had lawyers to speak for them.

Hearing about stories like this one just sickens me. It also sickens me to know that it happened in a nearby state. The death sentence would be too good for these idiots.

Source: Yahoo!

This is a very amazing video