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Ebay reaches new depths in dumb.

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Over the last few days Ebay has started telling me I'm blocking cookies when I try to log on.

Now I've been with computers long enough to know that they sometimes do stuff all by themselves, so I checked. Nope. I've got cookie choices set to only accept cookies from the site I'm on. It's been like that since Opera first gave me the choice and I've had no complaints from any site I've visited, including Ebay.

So I checked their terms and sure enough it says that they allow other companies to place cookies, but that I can block them if I wish. No problems there then.

So I searched for some way to get in touch, and from the front page it seems that 'help' is the only way. Upon arrival at the help page I'm asked what my problem is, so I type in "cookies" and up comes another page asking me what I want to know about cookies, and it gives me a choice of one question to click upon. That question is "How do I clear cookies?". Not exactly what I'm looking for, so I click the nice big 'Contact us' button.

It doesn't work.

So I go back a page and there I spot a smaller and more inconspicuous 'contact us' button, sneaky, but I try it anyway.

It takes me to the log in page. I log in. It tells me there is a problem with cookies.

Hmmm. So how to get in touch with them? This is obviously a time for blue sky lateral thinking outside the box. I decide to leave a message in the community forum, where sure as eggs someone will reply giving me an email address, so I go to the community forum and it asks me to log in. I log in. It tells me there is a problem with cookies.

I won't go into all the weird and wonderful ways I have tried to get in touch with this organization. Suffice it to say that I even found an old Ebay underneath the new one. I guess they just jacked it up and installed the new one or something. No, hang on, that can't be right. Anyhoo, this old version had a fully working 'contact us' button. I clicked it. It took me to the log on screen. I log in. It tells me there is a problem with cookies.

To put it politely, I was back in the restaurant again.

I am well aware that all I actually need to do is to fire up Firefox and everything will work just fine, but I don't see why I should have to. I've been using Opera since before there was an Ebay. It's up to them to write a site (Love that. "Write a site". I must remember it) that fits W3C guidelines, then it will work with all browsers, or at least if it doesn't then it's the browsers that are at fault.

And if it still doesn't work with Opera I shall be on here complaining to Opera about it.

Unless I log in and it tells me there is a problem with cookies.

The usual suspects.I don't want to come over all Daily Mail, but...

Comments

DHdarkesthour Sunday, January 29, 2012 11:04:21 PM

Ah, the good old days when cookies were something you had with milk..

L2D2 Monday, January 30, 2012 4:33:58 AM

It's hell trying to contact an actual human on ebay. It has always taken me at least 30 minutes. If you can get to the right window, there is a number you can call for Customer Service. They will give you a pin number to use that is good for about 15 minutes. If you are lucky enough to get to that page with a contact phone number, you're in like Flynn, unless of course, they don't know how to help you with your problem.

I enjoyed this because I've been there and done that so many times and for some odd reason, I've never saved that phone number!! Haven't had the problem with cookies though. Good luck.bigsmile

Deke Tuesday, January 31, 2012 1:58:49 AM

I remember they once sent me a little card with a special 'phone number on it that I could call at any time because I was such a great customer.

I figured they wouldn't have sent it to me if they thought I might need it, after all, what on Earth can go wrong, go wrong, go wrong, go wrong?...

Wish I hadn't chucked it now.

DHdarkesthour Tuesday, January 31, 2012 3:27:00 AM

Chuck in haste, repent at leisure

L2D2 Tuesday, January 31, 2012 5:02:10 AM

It's getting harder and harder to get to a human on the other end of the line. It's ridiculous. No one should be so hard to contact.

Deke Tuesday, January 31, 2012 6:50:36 PM

I guess they've been making cost savings, ie laying off the people who actually do the work.

DHdarkesthour Tuesday, January 31, 2012 7:30:37 PM

I think the plan is to do away with the humans altogether.. I wonder if E-Bay will ever become Turing rated bigsmile

Deke Tuesday, January 31, 2012 8:31:38 PM

The human-kind you have attempted to contact has been replaced by a more reliable device. For your convenience we are trying to locate a Turing [error]

Do you mean Turning?
Do you mean Turin?
Do you mean Training?
Do you mean Tongue?
Do you mean During?
Do you m[/click]

DHdarkesthour Tuesday, January 31, 2012 8:49:15 PM

"The Turing test is a test of a machine's ability to exhibit intelligent behaviour", but how many people actually achieve this?

Deke Wednesday, February 1, 2012 12:12:22 AM

This unit does not understand the term "Intelligent behaviour".

Do you mean Nintendo saviour?
Do you mean Interrupt gentleman viewer?
Do you mean Nintendo man viewer?
Do you mean Intellivision e-or?
Do you mean Ingenious saviour?
Do you mean Indigenous gentleman oo-er?
Do you mean Serpiginous intellivision viewer?
Do you mean risso[/click]

DHdarkesthour Wednesday, February 1, 2012 1:14:11 AM

Nandos Xavier

Deke Thursday, February 2, 2012 2:56:51 AM

Nachos xylophone accepted.

Your order will be delivered forth or fifthwith.

Thank you for your custom.

Glad to be of service.

Have a nice day.

You were served by unit DDD3.


R :rofl: F L does not compute.

Do you mean rifle?
Do you mean trifle?
Do you mean ruffle?
Do you mean truf(Oh do shut up...) [/click]

DHdarkesthour Thursday, February 2, 2012 4:12:11 AM

Damn, must have typed in my address wrong, Nachos xylophone not delivered cry

L2D2 Thursday, February 2, 2012 6:07:21 AM

robo glitch DH

DHdarkesthour Thursday, February 2, 2012 7:32:09 PM

"Danger, Will Robinson" bigeyes

L2D2 Thursday, February 2, 2012 10:17:59 PM

domo arigato Mr. Roboto

DHdarkesthour Thursday, February 2, 2012 11:09:13 PM

domo, domo sing

Deke Sunday, February 5, 2012 12:57:59 AM

Two of them?

That's a major domo you got there, fella.

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