E-tailers linked to 'scam' blame customers & McAfee warns about '12 Scams of Christmas'
Tuesday, 24. November 2009, 03:16:31
Read the rest of the article here.E-tailers snagged in marketing 'scam' blame customers
First, the good news for consumers: the U.S. government's investigation into how dozens of well-known online stores worked with controversial marketers to "deceive" customers out of $1.4 billion has prompted some retailers, including Continental Airlines, to sever ties with the marketers.
Now, the bad news: the marketers--Affinion, Vertrue, and Webloyalty--are still in business and judging from the responses of many of the retailers involved, such as Priceline, Classmates.com, FTD, Shutterfly, and Orbitz, it will be business as usual. They see nothing wrong with the marketing practices that millions of angry online shoppers and members of the U.S. Senate have called a "scam," "robbery" and "theft."
While the U.S. Senate Commerce committee produced a staggering amount of documentation during a hearing last week that appears to show consumers are misled into signing up for so-called loyalty programs, the retailers continue to suggest it's their customers who are at fault.
The controversy began last May, when the Commerce committee launched an investigation into the practices employed by Vertrue, Affinion, and Webloyalty. The committee's investigators found thousands of complaints going back years from people who said they discovered "mysterious charges" on their credit cards and struggled to discover how they got there.
Read the rest of the article here.McAfee warns about '12 Scams of Christmas'
Retailers aren't the only ones gearing up for the holiday season. Criminals are also out in force.
To highlight the increased crime during the holidays, security company McAfee has come up with the "12 Scams of Christmas" ranging from bogus electronic greeting cards that deliver malware instead of cheer to fake charities that steal your money and your identity.
It's especially important to be extra careful this time of year, says McAfee's David Marcus. "The bad guys know people are spending more time online, they're paying more bills online so [the criminals] stand a chance of being a bit more successful this time of year.
In a podcast interview (scroll down to listen), Marcus counted down the 12 scams of Christmas starting with:
1. Charitable phishing scams: Marcus warns consumers to be wary of e-mails that appear to be from legitimate charities. Not only will they take your money and deprive charities of needed funds, but they will also steal your credit card information and identity.
2. Fake invoices from delivery services: During this period, scammers will send out fake invoices and delivery notifications appearing to come from Federal Express, UPS, the U.S. Postal Service or even the U.S. Customs Service saying that they were unable to deliver a package to your address. They ask you to confirm your address and give them credit card information to pay for delivery.
3. Social networking friend requests: Bad guys take advantage of this social time of year by sending out authentic looking friend requests via e-mail. Marcus recommends that you not click on those links but sign into Facebook and other services and look for friend requests from the site itself. Clicking on a link could install malware on your computer or trick you into revealing your password.
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