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The Dark Furie

November 2009

( Monthly archive )

Service With A Snarl

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I've worked in hospitality. For a time I was a minor legend in the industry - born with a natural aptitude for the work and dedicated to expanding that talent. It was to be my career and during the time I worked those jobs I trained a lot of bartenders and waiters, making them the best they could be. In fact, the only job I've ever applied for and not got was one at a new bar that was entirely manned by my trainees when it opened. It made me feel old as the only thing that seperated us was age, and therefore pay scale. Anyway, as an ex bartender I'm horrified at the state that the hospitality industry is in now.


When Leslie Pope went for a meal and a few drinks with friends at the Lehigh Pub in Bethlehem, Pennsylvania a couple of weeks ago, they were happy to find that despite the Christmas season looming they weren't turned away from the inn. Unfortunately that's where their good luck ended. After waiting over an hour for their meal they even had to go to the bar and request cutlery and napkins themselves as their waitress went out for a smoke after being asked for them. This was the final straw for Pope and her seven friends, who had already had to visit the bar for refills when their waitress disappeared after they'd placed their food order. When the $73 bill arrived they paid for their food and drinks, ignored the suggested tip, made a complaint to the head bartender and sat down to finish their drinks before leaving. That's when the police arrived and arrested them.

Lehigh Pub, presumably having noticed that not many of their staff were getting tips due to a bad service ethic, had installed a policy that made the gratuity a mandatory part of the bill. No longer do their staff have to earn their tips by being good at their jobs, helpful or even pretending to be a part of the service industry. No longer can customers decide that service is good and leave an extra tip or decline to leave a tip if service is bad. No, the tip is now expected regardless of the service you receive there and if you refuse to pay it you'll be arrested for theft just like Leslie Pope and her boyfriend John Wagner were.

Latreasa Goodman (no relation to John, despite the content of this story) loves McDonalds. Now you may think that you love a certain food more than anything else, but you haven't reached the levels of love this woman has for McDonalds' food. Nope, don't argue, you just haven't. On the 28th February this year, Latreasa visited her local McDonalds and ordered a ten piece meal which included chicken nuggets. According to the majority of news sources and blogs at the time she flipped out when she was told they didn't have nuggets and called 911 not once, not twice, but three times to report the incident. What a psycho eh?

Now lets be fair and take a look at what actually happened there. She asked for something on the menu, she paid for that item, they had run out of it and they refused her a refund. Oh sure, she can have something else from the menu but she was refused her money back, which is against both her rights and McDonalds' policy. Did she over-react? Of course she did. You don't phone the emergency services for something like that, and you definitely don't insist that your chicken nuggets are an emergency when the cops show up and cite you for misuse of the 911 system. But I doubt she'd have done so if she hadn't been provoked like that by the assistant manager of the store.

A spokesman from McDonald's had this to say about the incident: "We want to correct our mistake. We will be sending the customer her refund, along with an invitation to return for her original order, on us. We never want to disappoint a McNuggets fan or any McDonald's customer. Customer satisfaction is our top priority." That's very big of them. Now that the woman has been treated so badly and had her rights infringed to the point that she called 911, she can have the refund she was originally due and a voucher for one meal. That'll really make things up to her. Also I think I speak for everyone who has ever had the soggy cardboard that passes for food at McDonald's served to them by a teenager with a higher weight in acne than IQ when I point out what a pile of crap that customer service statement was.

Hitslink Horrors

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Hitslink - for many it's a tool, the way we see how many people have visited us recently. For some though, it's a dark insight into the minds of our visitors. A terrifying visage of the world around us.

I realise that the person searching for this didn't find what they were looking for so, being a good host, I've decided to put together my own tutorial to help future searchers.

Tutorial - Pussy Lick

  • Take one large, healthy cat.
  • Shave the cat, making sure you get close enough so that no stubble hurts your tongue when you get to the licking part.
  • Now thoroughly wet the newly shaved cat. I'm not entirely sure why but I also got this search the same day and it seems to be part of the process.

  • The next step is obviously to get online for some reason. I'll assume you're already online reading this tutorial. Before you start licking, ensure that your screen is free of all static.
  • By now your cat should be wet through and ready to lick. It may be a little angry at this surprising turn of events so you may have to sedate it with a frying pan to the head. As you've already caught, shaved and half drowned a cat I'm sure you'll have no problem with that.
  • And now you can finally lick your cat.

Have fun. Hope I helped you in your endeavour. :up:

Chicken

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My body is revolting. Hey, stop that. That's not what I meant at all. It's not funny!
*sets a trap on the yes smiley so everyone who uses it swaps genders, especially if they have whiskers*


8% Hypochondriac

While your physical health isn't always perfect, you don't freak out about it. You know there's only so much you can do, and worrying doesn't change anything. Your mental health is in check... which is key to having tip top physical health. There's no way you're worrying yourself to death!

Take This Test Yourself

As I was trying to say, my system is revolting against me and has been these past few days. I've had constipation and diarrhoea on and off, sometimes at the same time which is just unfair. Waves of nausea keep hitting me, usually at mealtimes which is again unfair. I've also been experiencing a lot of lower back pain. The whole thing has pretty much left me wiped out (in more ways than one) these past couple of days.

That's the funny thing about pain. I'm in almost constant pain due to a back injury from years ago but because it's constant that has become my normal state and, if it stopped I'd probably feel worse before realising I was better. Unfortunately it takes a lot of concentration and effort to control this amount of pain, something that has become second nature and not really a conscious act. This means that I can lead a pretty normal life but, when I'm hit with other pains if they're large enough they divert my energies and every pain comes back as if new again, including my old back injury. Bit of a bastard really.

Anyway I'm mostly over what's been affecting me these past few days and the pain is starting to subside. I managed to enjoy a perfectly cooked roast chicken dinner earlier and that's what this post is really about. In between munching succulent chicken skin soaked in delicious gravy, I remembered the thing that made me realise that genetically engineering animals is a good thing for the future. It was the image of a chicken with six legs. For all my talk of growing replacement transplant parts on the recipient, all I really want is a chicken with extra legs. Embarrassing eh? You guys ever realise the reasons behind your standards and morals are a little more self-centred than you thought?
:o:

Kojima

I got this on one of my feeds a while back. It's a promotional image, but not of some cool spy show from Japan (which was my first impression when I saw the image). No, this is the promotional image for a company of game designers.

Seriously, how cool does that look? They look like they're about to disarm a nuclear bomb any minute now. The company is run by Hideo Kojima, who's kind of a big deal in video games. He's the one in the silver jacket and wearing glasses, fourth from the right.

This forty year old guy, who just happens to look twelve years old in most of his interviews (damn those genetics), has a dream of one day creating a game where death causes the disc to self destruct so players can't rely on constant saves to get them through. I think he'll do it too. One of the tricks he used in an earlier game was to have players enter a hotel where a bomb was set to go off and slowly lower the noise level so players are constantly upping the volume to hear what's going on. And then the bomb explodes at normal volume and blasts you against the opposite wall.
:cool:

Red Riding In Da Hood

You Can Have Your Money, But Don't Tell Anyone

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Source - Carers.org

Pauline Hardinges, a carer from south east Cornwall is urging all carers to check the funding they are entitled to after she was refunded £30,000 from the Cornwall and Isles of Scilly Primary Care Trust (PCT) for costs incurred through her mother's care, reports the BBC today.

It was years after her mother Dorothy had been put in care that Pauline found out that she was entitled to claim costs from the NHS. Dorothy was diagnosed in 2000 and Pauline paid for her to go into a private care home when her condition deteriorated. It was only in 2007 that Pauline found out her mother should have been given continuing care by the NHS. Cornwall PCT took a year to confirm that Pauline could claim a refund on the cost of her mother's care and when they gave back the £30,000 they asked her to sign a confidentiality order preventing her from speaking publically about the situation. She defied the order and is now calling on all carers to check if they are entitled to repayments. Pauline said: "People like my mother deserve better treatment...It's like back door privatisation with vulnerable people who haven't got a voice."

Director of Policy and Communications at The Princess Royal Trust for Carers, Alex Fox, added: "I am shocked that any NHS body would seek to prevent relatives and carers from hearing information that could save them from losing their life savings and we applaud Mrs Hardinges ’ courage in speaking publicly. "Our report No Breaks for Carers demonstrated that whilst trusts such as Mid Essex PCT set the standard by investing substantial amounts in carer support, there are still a number of NHS trusts who do not understand the importance of supporting carers. "We would urge all carers to seek advice from their local Carers' Centre if they think their relative has ongoing medical needs and might be entitled to free NHS Continuing Care, rather than means-tested social services support. "And whether an older or disabled person receives their support from the council or from the NHS, it is important to remember that their carer still has the same rights to a Carers ’ Assessment.”


I know it's not often I just copy information for a post, but this is important for people to know and I didn't want to risk missing any information in a rewrite. I've added a link to the original source and the news article as well as the report mentioned in the article. Can you believe these bastards tried to get her to keep her mouth shut when giving her the money she should have had to begin with?
:mad:

Cowboy

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You there, come closer and listen to my tale. Hurry up, I don't have all day and it's very rare that I'm this open about myself.

On November 12th 1977, the world changed and, for me at least, turned inside out. A storm raged over the Irish sea and a small ferry was rocked by the waves. As thunder crashed around and lightning briefly illuminated the coast, I was born screaming into a world that had long gone mad.

My intellect began to show through early on. By the time I was three years old I'd taught myself to read from newspapers and when I was five I joined the local library, taking the three minute walk up there two or three times a week and spending hours in my bedroom reading anything I could get my hands on. Despite being as intelligent as any adult I met, school was difficult for me as I had more than one confrontation with teachers due to questioning them beyond the bounds of their knowledge or paying little attention in class as I had already found out what they were teaching on my own. Later on a teacher in middle school would take an interest in me and put me through an IQ test during one of my many detentions. The results would show me to have an IQ of 195, almost twice the national average and this teacher approached my family to talk about further opportunities open to someone like me. They laughed in his face and my mind was left to ferment.

As I got older still, the television age slowly ended and the internet age began, progressing slowly to the point we're at now where all the horrors of the world are pulled into the living rooms of young and old alike. I embraced the web early, entering chatrooms to find like-minded individuals that I could have conversations with, about anything but the He Man and Thundercats based ones my own age group predominantly had. The small amount of subject matter on the web in those days meant there wasn't much to talk about, unlike today when you can find anything you're interested in online. This helped me find new interests and hobbies, with me becoming interested in things mostly so I could hold interesting conversations about them, and these hobbies have stuck with me throughout my life as my passion for them grew. I discussed science-fiction television shows with Americans I'd soon learn lived in basements of their parents house and had the same job they got in high school, and had lively debates about the possible realities and impossibilities of comic books with a group of people who would later become briefly famous for proving something actually exists instead of being a theory. Despite being the youngest member of those groups by far, my confidence and strong views caused me to be treated as the patriarch of most groups I was involved in, settling arguments between and giving advice to people who'd scoff at me in real life. The experience bred lifelong interests as well as exposing me to how the human mind works without physical preconceptions getting in the way, and those are lessons I've carried with me my entire life.

I suppose a lot of our early life gets taken with us that way, whether we realise it or not. Like many young boys I always wanted to be a cowboy when I grew up. While most kids who wanted that just wanted to shoot guns and be a hero it was more than that for me. I felt destined to be that straight-talking lone voice in the desert, fighting corruption wherever I found it, and standing for freedom, truth, justice and all that I believe in and hold dear. Even now, as I see in my 32nd year, I still hold onto that ideal as I ride ever onwards into the setting sun.
*whistles a mournful little tune*

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November 2009
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