The Dark Furie

How To Report Opera Community Problems

General Bugs
So, the problem you're having isn't down to someone else causing trouble, and you've actually discovered a bug on the site. What do you do? Well, first thing to do is to replicate the bug. Go through step by step what happened and take notes on that. Then head to this forum post and report the bug. You'll have to tell them how the bug manifests and how to replicate it themselves. They'll start checking it and may contact you for further details at some point.

We all have problems from time to time that we can really sort out for ourselves quite easily with just a little extra knowledge of the procedures set up by the site admin. This post is designed to help people sort out their problems on this site, rather than having to ask other members for help. Hopefully it will help ease the unnecessary burden that certain members on this site carry as well as empower the people that read it a little more. In the future Opera will be adding the ability to flag any type of content as inappropriate or offensive. A simple button to click which will do the work for you. Until then though, we'll be using specific forum threads set up by the moderators and site admin in order to report these things.

Most problems fall into one of the following three categories.



Blogs And Albums
The most common of these are blogs that are set up just to sell a product or promote another web site. Most people wont really have a problem with these, but there are other types that fit this style. A while back I came across a woman who had posted nude photos of herself in her blog and albums and was using this place to get herself a date. As this is against both the terms and conditions of this website as well as against common decency I reported her under this heading. And, of course, we all know that child pornography blogs and albums should be reported under this heading. While I hope that no-one ever comes across anything like that, if you do you should know how to handle it.

Go to this forum thread to report the matter. In your comment on the thread you should include the member's username, a link to their page (preferably a link to the illegal/offensive content) and a quick description why you're reporting it - "porn", "spam", etc.

A Note On Generally Abusive Members
Abusive comments to you should be deleted and you should block the person that posted it. Don't get yourself into an argument with the person. Deny them a voice on your page as punishment. If they continue abusing you on other people's pages then contact that page owner with your concerns. Let them show themselves up and eventually people with sense will block them too. Anyone that doesn't isn't really worth having as a friend.

If someone carries out a sustained attack on you then you can report them to an admin via private message, preferably with links to the places that attack was carried out. If you haven't retaliated then the person stands a much better chance of being banned.

Comments
There are many types of comments that can cause us problems. I've included a note about abusive comments on the side as this section doesn't really cover them. This is about the sort of comments that are only designed to forward another's interests at your expense. Comment spam includes people trying to sell things, comments directing you to another site just to get visits, comments that try to trick you into revealing your e-mail address to spammers and, of course, flooders. While normally nothing more than an annoyance (not counting flooders, who should burn in the deepest pits of hell) these comments need to be gotten rid of or the site will go downhill rapidly.

Go to this forum thread to report these sorts of comments. In your post there you should include a link to the member's page, a link to the offensive comment, and why you've reported that particular comment. If you can't link to the comment, link to the post that the comment is on and specify that you've done so.

Private Messages
There are so many different forms of private message problem yet they all come down to one problem. Someone messaging you in a way you don't like. They might be flooding your inbox. They might be sending you sexual messages. Any of the problems from the previous sections can be regarded as private message spam and should be reported as detailed below.

Go to this forum thread to report private message spam. In your report you should include a link to the page of the person spamming you, the date or dates that the messages were sent (which should make it easier for admin to check), and what sort of message you're reporting - "flooding", "sexual messages", "offensive messages", etc.


The admin on this site monitor these forum threads regularly and will deal with the problem as soon as possible. As they're busy they may not always comment on the problem or let you know that it has been dealt with and a lot of people have a problem with that, but personally I'd prefer to have effective admin rather than communicative admin. Wouldn't you? Hopefully this post will help more people to report their problems on this community, and make this place run smoother for all of us.
bigsmile

Enhanced Feed OptionsFour Years Of Chickens

Comments

Moesring Thursday, January 29, 2009 2:33:31 PM

Useful post. Spotlighted. star

I know it is selfish of me but now I have a well-written post I can refer people to when I receive PMs asking the correct procedure to report various people (which has happened quite a few times). yes

Dark FurieFurie Thursday, January 29, 2009 3:32:41 PM

I'll clean it up eventually. This is a quick five minute job.

KittyliciousZaphira Thursday, January 29, 2009 3:33:38 PM

The mods are doing a good job keeping this place a nice place to be, but I've experienced a larger number of spam PM's than earlier.

Good, usable post. up

Dark FurieFurie Thursday, January 29, 2009 3:39:27 PM

Oh, question for PC users. How well do links show up in my posts? Do you have trouble finding them due to them being the same colour as regular text or not?

Moesring Thursday, January 29, 2009 3:42:54 PM

Being in bold is good enough for me. up

KittyliciousZaphira Thursday, January 29, 2009 3:43:08 PM

They are bold and underlined, so they are easy to spot. They look like the headers in your boxes though, but it's not a problem. At least not to me. smile

Dark FurieFurie Thursday, January 29, 2009 4:10:18 PM

Hmmm, forgot about that. If I increase the size of the sidebox headers with a span, that should make a difference. up

Darkogdare Thursday, January 29, 2009 5:41:48 PM

Excellent post, thanks.
Links being bolded and underlined are more than enough for me to find them up

Dark FurieFurie Thursday, January 29, 2009 9:20:00 PM

Good good. In desktop view on Opera Mini, links aren't underlined and white text doesn't look much different when bold. It's been bugging me.

Cleanclean Thursday, January 29, 2009 11:25:37 PM

Spotlighted. smile

Dark FurieFurie Friday, January 30, 2009 12:02:19 AM

Thanks guys. This is for the Give Tamil A Break foundation. The more people spotlight it, the better chance there is that he can one day have some time without people asking for help. lol In all seriousness, the majority of people on this site are going to a few members for help. Those members are just doing what the others can do themselves but don't know how to.

r♡serose-marie Friday, January 30, 2009 9:52:12 AM

Nice, informative post up

I think the mods (at least Haavard) doesn't want much info in the reports... Links to the user is about all he wants.

Dark FurieFurie Friday, January 30, 2009 9:59:32 AM

Info is from the threads mixed with personal experience of reporting problems, and one bored night reading those threads. zzz Usually you get asked for the extra information that you're told not to give in the thread starters. lol I'm still inciting short reports but more informative ones.

Still got to clean this up though. According to the post time and the time I had the idea for the post I put it together in three minutes. A record for me. One thing that really needs adding is the "Don't paste the entire message into the thread" warning.

r♡serose-marie Friday, January 30, 2009 10:14:00 AM

I agree on the warning up
I've never been asked to give additional information. Of course, I've only reported PM's and comment spam.

Dark FurieFurie Friday, January 30, 2009 10:27:58 AM

Quite often if it's not english you get asked for additional info. Plus the mod that manages the majority of those posts is voluntary and doesn't have full access to the servers like those who work for Opera so I like to save him some work.

One additional thing I like to specify is if something seems like a bug but might not be. It gives them a chance to make a fair assessment of things before just banning someone.

Also, marking something as child porn gets it destroyed quicker as people are likely to hunt down a mod they're friends with and inform them about it still being active.

theoddbod Saturday, January 31, 2009 1:23:32 AM

Links look fine to me up

Perhaps something about the Shoutbox?

Dark FurieFurie Saturday, January 31, 2009 9:58:17 AM

Shoutbox?

funzfunz81 Saturday, January 31, 2009 10:41:15 AM

Yes, some sickos just love to spam the shoutbox. Like one guy that I did block, he can't post a comment on my blog so he decided to show up on my shoutbox doh

Anyway... This one should go to the sticky up

Dark FurieFurie Saturday, January 31, 2009 10:51:26 AM

Yeah, there's a reason I don't have mine active. I'm not losing anything by not having it active and the idiots can't get through.

-demiphonic Monday, February 2, 2009 5:59:35 PM

what of guys who call you names & abuse their fridge privileges? rolleyes

Dark FurieFurie Monday, February 2, 2009 6:26:58 PM

Sounds perfectly reasonable to me. yes

Dark FurieFurie Monday, February 2, 2009 8:19:13 PM

By Dantesoft via mail as comments weren't working for some reason.


With photos, the easiest way to alert MyO moderators is to just hit the "Report image" link that's on all photo pages.

For spam PMs, select them in your inbox and hit the "Mark as spam" button. This has the same effect as reporting them in that feedback forum.

I wish the rest of the TOS abuses were as quick to report smile

Dark FurieFurie Monday, February 2, 2009 8:22:15 PM

I know there's a global "flag as inappropriate" feature in the works for the OC at the moment which will make this post pretty useless. It was meant to be released with the last big update but was found to be buggy. When it comes out, every comment, post, etc will be able to be flagged.

-demiphonic Monday, February 2, 2009 8:28:24 PM

mad

I'd like to flag this user as inappropriate irked

Dark FurieFurie Monday, February 2, 2009 8:35:50 PM

I'm too pretty to be inappropriate. p

-demiphonic Tuesday, February 3, 2009 4:37:46 AM

You have the healthiest level of conceit I’ve seen thus far rolleyes

HenryAOTEAROAnz Wednesday, February 4, 2009 12:10:27 AM

lol

Bad WolfCois Tuesday, February 10, 2009 12:28:53 PM

Healthy?

-demiphonic Tuesday, February 10, 2009 4:47:19 PM

yeah ...his conceit seems to be in good shape bigsmile alive & kicking bigsmile

Bad WolfCois Monday, February 16, 2009 8:29:57 PM

More like kicking like good ol' norris

Mad Scientist (عادل)qlue Sunday, July 1, 2012 1:55:41 PM

This information is out of date! whistle .
( pssst or some of it is at least up )
Wish there was a faster way to get porn removed though! awww

Dark FurieFurie Sunday, July 1, 2012 10:50:46 PM

And will never be brought up to date either. Not here at least.

It's a project for anyone looking to be useful though.

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