My OperaMicrosoft Security Essentials and Malwarebytes' Anti-Malware on Windows XP
Friday, November 13, 2009 7:29:35 PM
I've noticed that Microsoft Security Essentials and Malwarebytes' Anti-Malware both running real-time protection on Windows XP at the same time have a tendency to cause your computer to freeze. Below is detailed a quick solution.
Restart your computer in Safe Mode, and then launch Malwarebytes' Anti-Malware. Go to the 'Protection' tab, and uncheck the option that says "Start with Windows". Now restart your computer normally.
Once your computer is running normally, open Microsoft Security Essentials, and click 'Settings', and then click "Excluded processes", just like in the screenshot below:
After going to "Excluded processes", click the 'Add' button, and add the files listed below (this must be done one at a time):
If you have never seen that type of file selector before, then note that to open a folder all you have to do is click the little '+' sign to the left of the folder name, like in the following screenshot:
Now, after adding all three of those files to the "Excludes processes" list, please go to the "Excluded files & locations" list, like in the following screenshot:
Add the following two files to this list:
After adding those two files to the list, close Microsoft Security Essentials, and then open Malwarebytes' Anti-Malware. Go to the 'Protection' tab and check the option that says "Start with Windows". Now, if you restart your computer, the freezing issues should be solved.
Restart your computer in Safe Mode, and then launch Malwarebytes' Anti-Malware. Go to the 'Protection' tab, and uncheck the option that says "Start with Windows". Now restart your computer normally.
Once your computer is running normally, open Microsoft Security Essentials, and click 'Settings', and then click "Excluded processes", just like in the screenshot below:
After going to "Excluded processes", click the 'Add' button, and add the files listed below (this must be done one at a time):
- C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
- C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
- C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
If you have never seen that type of file selector before, then note that to open a folder all you have to do is click the little '+' sign to the left of the folder name, like in the following screenshot:
Now, after adding all three of those files to the "Excludes processes" list, please go to the "Excluded files & locations" list, like in the following screenshot:
Add the following two files to this list:
- C:\WINDOWS\system32\drivers\mbam.sys
- C:\WINDOWS\system32\drivers\mbamswissarmy.sys
After adding those two files to the list, close Microsoft Security Essentials, and then open Malwarebytes' Anti-Malware. Go to the 'Protection' tab and check the option that says "Start with Windows". Now, if you restart your computer, the freezing issues should be solved.
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