Sunday, 18. May 2008, 07:45:25
---------- Forwarded message ----------
From: Dennis Reilly <h82typ@gmail.com>
Date: Sun, 18 May 2008 01:20:29 +0430
Subject: Y! v. Me Final Conflict.
To: H82typ@yahoo.com
---------- Forwarded message ----------
From: Dennis Reilly <h82typ@gmail.com>
Date: Sun, 18 May 2008 00:21:48 +0430
Subject: Y! v. Me Final Conflict.
On 5/18/08, Dennis Reilly <h82typ@gmail.com> wrote:
> So. Here we go, in search of a new mail service. Yeah, I've got Gmail,
> hotmail, mail.com (by Outblaze), OperaWebMail (what a joke) so now I
> just have to choose between them. I'm liking Gmail more and more.
>
> ---------- Forwarded message ----------
> From: Yahoo! Mobile <cc-mobile-help@cc.yahoo-inc.com>
> Date: Fri, 16 May 2008 16:48:04 -0700
> Subject: Re: Other (KMM125428501V81601L0KM)
> To: Dennis Reilly <H82typ@gmail.com>
>
> Hello Dennis,
>
> Thank you for writing back to Yahoo! Mobile Tech Support.
>
> I understand that you are no longer able to view Yahoo! Mail as a
> standard webpage on your mobile device. I apologize for the
> inconvenience this has caused you. From what you describe it sounds like
> you were previously accessing our Yahoo! HTML web site (www.yahoo.com)
> and you are now accessing our WAP web site (m.yahoo.com).
>
> Due to compatibility issues with our standard HTML/Java web site, we
> have begun automatically routing mobile users to our WAP site. If you
> would prefer to utilize our standard site you may manually enter that
> address into your address bar. Please note, however, that Yahoo! does
> not support access to our HTML site via mobile devices.
>
> We appreciate your feedback about the Yahoo! Mail page in the Yahoo!
> Mobile web site. It is through user comments and feedback that we are
> able to continue to develop and improve our service. Many of our best
> new features have been suggested directly by users like you.
>
> If you have technical questions regarding Yahoo! Mobile please contact
> us at:
>
>
http://add.yahoo.com/fast/help/us/mobile/cgi_feedback>
> Thank you again for writing to Yahoo! Mobile Tech Support. Please feel
> free to contact us back should you still have other concerns or
> questions. We will be happy to assist you again.
>
> Regards,
>
> Glenn
> Yahoo! Mobile Tech Team
>
> Original Message Follows:
> -------------------------
>
> I do not want to view the mobile mail site! I'm using Opera Mini, an
> alternative mobile browser designed to view web pages as they are, not
> "modified" for the phone.
> Why the Customer Service Department is being so obtuse when dealing
> with a potential 1 million + customer base is beyond me. Here's a
> shocker for you: Hotmail.com (in MSN's stable) is actually eisier to
> deal with than Yahoo! MSN is Opera Softwares competition.
> By your recent actions with regards to low cost mobile phones I can
> only conclude that we don't fit whatever demographic you are using,
> and I will be shopping for another mail service. After all, what good
> is unlimited storage if I can't view the mail the way it was meant to
> be!
>
> On 5/16/08, Yahoo! Mobile <cc-mobile-help@cc.yahoo-inc.com> wrote:
>> Hello Dennis,
>>
>> Thank you for writing to Yahoo! Mobile Tech Support.
>>
>> I understand you are unable to used Yahoo! Mail on your mobile device.
>>
>> I'm sorry to hear that you are having issues with Yahoo! Mobile Mail
>> services. After further review, I will need some more information to
>> confirm your problem.
>>
>> Here's what I'll need:
>>
>> 1. Your user and phone information:
>>
>> - Your Yahoo ID (for confirmation)
>> - Your mobile device phone number (for confirmation)
>> - Your mobile service provider's name (for confirmation)
>>
>> 2. The type of Yahoo! Mobile Mail problem that you are having:
>>
>> - Yahoo! Mail service in your phone's browser
>> - Yahoo! Mail application on your phone
>>
>> 3. In one or two sentences, please tell me about the problem you are
>> experiencing.
>>
>> 4. Describe the steps to reproduce the error. (Please include the
> error
>> message, if any.)
>>
>> If possible, try checking Yahoo! Mail mobile services from a PC
>> connected to the Internet. Here's how:
>>
>> - From the computer's browser, enter the following URL:
>>
>>
http://m.yahoo.com>>
>> - Click on Mail and to access your Mail mobile services. You will get
> a
>> Yahoo! login page.
>>
>> - Login with your Yahoo! user ID and password.
>>
>> Once logged in, try sending and receiving messages with a friend.
>>
>> If you are successful in using Yahoo! Mail using the steps above, this
>> will provide additional information for me to investigate your issue.
>> Please let us know if you were successful trying out your problem on a
>> PC.
>>
>> * Notes *
>>
>> For additional information on using Yahoo! Mailon your phone, you can
>> view our Help pages at:
>>
>>
http://help.yahoo.com/l/us/yahoo/mobile/mail/index.html>>
>> Yahoo! values your input on making our Mobile product experience
> better.
>> Thank you for your patience for allowing us to work on this issue.
>>
>> Once we have this information, we'll be more than happy to help you i
>> whatever way we can. Thank you for contacting Yahoo! Mobile Tech
>> Support.
>>
>> Regards,
>>
>> Abbie
>> Yahoo! Mobile Tech Team
>>
>> Original Message Follows:
>> -------------------------
>>
>>>>REDFRMCON
>>
>> I am using Opera Mini 4.1 on my phone. I think I gave that info to you
>> already. I've had problems with Mini/Y!mail ui before, but...
>> What it boils down to is I shouldn't have to use your mobile mail,
> and
>> I won't.
>>
>> On 5/15/08, Yahoo! Mail <mail-classic-errors@cc.yahoo-inc.com> wrote:
>>> Hello Dennis,
>>>
>>> Thank you for writing to Yahoo! Mail.
>>>
>>> I'm sorry you're still having trouble with your Yahoo! Mail account.
>>> I've tested your account again and still cannot duplicate the issue.
>> To
>>> help me troubleshoot this for you, please let me know which of these
>>> steps you've performed, what you did, and the result, if any. Here is
>> a
>>> list of the steps:
>>>
>>> * Use a supported browser
>>> * Cleared the browser cache
>>> * Enable JavaScript
>>> * Download the latest Java Runtime Environment
>>> * Completely (temporarily) disable antivirus/antispy/firewall
> products
>>> * Completely disable browser add-ons/plug-ins
>>> * Sign on as an administrator
>>> * Try another computer with a different ISP
>>>
>>> Please let me know so that we can get this resolved for you as soon
> as
>>> we can.
>>>
>>> Be sure to check the Official Yahoo! Mail Blog for more information
>> and
>>> the latest updates about Yahoo! Mail!
>>>
>>> -
http://ymailupdates.com/blog/>>>
>>> Regards,
>>>
>>> Ruth
>>>
>>>
>>> Yahoo! Customer Care
>>>
>>> Get easy access to all of your favorites.
>>> Make Yahoo! your home page:
>>>
>>>
http://us.rd.yahoo.com/evt=38861/*http://promo.yahoo.com/homepage/>>>
>>> For assistance with all Yahoo! services please visit:
>>>
>>>
http://help.yahoo.com/>>>
>>>
>>>
>>>
>>> Original Message Follows:
>>> -------------------------
>>>
>>> This just started Wednesday, 05/14/08 with any version of Opera Mini.
>>> Opera Software has assured me that nothing was done on their end to
>>> cause this behaviour. I login, go to mail, read a message, when I
>>> attempt to reply to it there is no dialogue box, or rather, where the
>>> dialogue box should be the original message is copied, with no place
>>> for me to input anything. The only way I can reply is exit Y!mail and
>>> Opera Mini and go to MediaNet, AT&Ts brand of WAP browser.
>>>
>>> Regarding forwarding mail the To: address is treated as the subject
>>> when I click send and the page reloads, and the mail is not sent.
>>>
>>> On 5/15/08, Yahoo! Mail <mail-classic-errors@cc.yahoo-inc.com> wrote:
>>>> Hello Dennis,
>>>>
>>>> Thank you for writing to Yahoo! Mail.
>>>>
>>>> This is Amil.
>>>>
>>>> We've read your email and understand your concern that you're unable
>>> to
>>>> reply or forward messages from your Yahoo! Mail account. We
> apologize
>>>> for the inconvenience this may have caused to you.
>>>>
>>>> To help us get a better understanding of the issue, please reply
> with
>>>> the following details:
>>>>
>>>> 1. Please describe all the actions you took leading up to the
>> problem,
>>>> and include what functions you had wished to accomplish.
>>>>
>>>> 2. If you're seeing an error message, please include the exact text
>> of
>>>> the error messaging. It's important that you include the entire
>> error
>>>> message for our analysis.
>>>>
>>>> 3. Describe how often the issue occurs and provide any other
> relevant
>>>> information.
>>>>
>>>> Once we get your response, we'll be happy to look into the issue.
>>>>
>>>> However, most issues with Yahoo! Mail can be fixed by making sure
>>> you're
>>>> using an up-to-date Internet browser. Or try switching to another
>>>> supported browser, such as the ones listed at the Yahoo! Help web
>> site
>>>> below:
>>>>
>>>>
http://help.yahoo.com/help/us/mail/errors/errors-19.html>>>>
>>>> Get the latest version of Internet Explorer at:
>>>>
>>>>
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx>>>>
>>>> Get the latest version of Mozilla Firefox at:
>>>>
>>>>
http://www.mozilla.com/firefox>>>>
>>>> Did updating your browser or switching to another one fix the
>> problem?
>>>> If not, please send me more details, and I'll be happy to help you.
>>>>
>>>> Be sure to check the Official Yahoo! Mail Blog for more information
>>> and
>>>> the latest updates about Yahoo! Mail!
>>>>
>>>> -
http://ymailupdates.com/blog/>>>>
>>>> Regards,
>>>>
>>>> Amil
>>>>
>>>> Yahoo! Customer Care
>>>>
>>>> Get easy access to all of your favorites.
>>>> Make Yahoo! your home page:
>>>>
>>>>
http://us.rd.yahoo.com/evt=38861/*http://promo.yahoo.com/homepage/>>>>
>>>> For assistance with all Yahoo! services please visit:
>>>>
>>>>
http://help.yahoo.com/>>>>
>>>>
>>>>
>>>>
>>>> Original Message Follows:
>>>> -------------------------
>>>>
>>>> Mail-Id:
>>>>
>>>
>>
> w1.help.ukl.yahoo.com-/l/us/yahoo/mail/classic/help_f.html-1210841628-21
>>>> 5
>>>>
>>>> Name: Dennis
>>>>
>>>> Yahoo! ID: djr3cda8
>>>>
>>>> Email Address: H82typ@gmail.com
>>>>
>>>> Issue Type: Other
>>>>
>>>> How often this occurs: Always
>>>>
>>>> Country: Yahoo! US - English
>>>>
>>>> Simple Explanation: Cannot reply or forward mail.
>>>>
>>>> Specific Details: I login normally, go to mail, read, click reply
>>>> and.... nothing. I get no dialog box.
>>>> Same with forwarding, except it treats my email address as the
>>>> subject.
>>>>
>>>> Operating System: JAVA Application
>>>>
>>>> Type of Browser: Opera
MINI>>>>
>>>> Browser Version: 3.1, 4.0, 4.1beta, 4.1 final
>>>>
>>>>
>>>> "Information Passed In":
>>>> ------------------------
>>>> "from_url" :
>>>>
http://help.yahoo.com/l/us/yahoo/mail/classic/basics/whatsnew-01.html>>>> ------------------------
>>>>
>>>> While Viewing:
>>>>
http://help.yahoo.com/l/us/yahoo/mail/classic/basics/whatsnew-01.html>>>>
>>>> Form Name:
http://help.yahoo.com/l/us/yahoo/mail/classic/help_f.html>>>>
>>>> Yahoo ID: djr3cda8 : Yahoo id from cookie
>>>>
>>>
>>
> "https://amt.yahoo.com/amt/dosearch?.token=UUEw5saIalVioPt0X0OYC.hGqINct
>>>> RyBssRg77TP"
>>>>
>>>>
>>>> Other ID:
>>>>
>>>> Browser: Opera/9.50 (J2ME/MIDP; Opera Mini/4.1.11313/308; U; en)
>>>>
>>>> REMOTE_ADDR: 195.189.142.46
>>>>
>>>> REMOTE_HOST: f142-046.opera-mini.net
>>>>
>>>> Date Originated: Thursday May 15, 2008 - 01:53:48