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New Version 4.2.123 of Blue Coat's K9 Web Protection is Buggy

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It has caused some issues on a couple of my Windows XP SP3 workstations. To be precise, the Blue Coat K9 Web Protection service attempts to start automatically, then immediately stops -- causing web pages to show:

K9 Web Protection Alert
K9 Error
K9 Web Protection Not Responding.
The Blue Coat K9 Web Protection program is not responding.
The Web page you requested could not be displayed, because the K9 Web Protection program is not responding.


It seems the new version might have corrupted some binary files during the upgrade process, or the new version has problems validating older licenses.

Whatever the reason, if you have a working older version of K9 Web Protection installed on Windows XP, here's a quick technique to prevent the annoying "A new version of K9 Web Protection is available. Click here to upgrade now!" prompt:

  1. Open regedit.exe
  2. Navigate to HKLM\SOFTWARE\Blue Coat Systems\K9
  3. Select the CurrentClientVersion value
  4. Press [F2] to edit rename the value
  5. Rename the value to CurrentClientVersion.bak
  6. Right-click, and select New > String Value
  7. Assign the name CurrentClientVersion
  8. Double-click the new CurrentClientVersion value to change it's data
  9. Enter 4.2.123
  10. Close regedit.exe

BTW, if you accidentally accepted the upgrade, and find yourself wishing you hadn't, then the only way you'll be able to revert back to the previous version is to launch the old installer -- assuming you still have a copy. Luckily, I retrieved an old version from backup ... Thanks Carbonite!

Ternary Conditional Operator (?:) in VBScript? Sure.

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