Polaris On The Top Of Customer Satisfaction ILS Survey
Saturday, February 9, 2008 8:32:21 PM
"Polaris emerged as the system with the highest positive ratings. Libraries that use Polaris rated their system higher in all categories than any of the competing systems and are the least interested in open source alternatives. Only 1.56% of responding libraries indicated they were considering migrating to a new system."
I am not surprised that Innovative Interfaces (Millennium) score very highly in the survey. We had Millennium at my previous job at Brooklyn Public Library and almost everybody was happy with it.
To read how the other ILS systems have scored, please read the whole post or survey.