Feanor

My bank sent me two letters and one SMS to tell me they were distributing a new "key" for the online and telephone services, that is a little thingy registered on your account with a button and a small LCD that generates a keyword for loggin in the service. The bank asked me to go to their office to get the key, get new codes and sign the new contract so I went. You know what, after staying in line I've been told they had the device but they did not have the codes so I must come back later. The fun thing is in the letters they wrote if I did not get the new package before 9 this month the previous service would have been considered resigned and discontinued. Wait and see.