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Poor IT crippling outsourcing, say software firms

Software companies with Vietnamese outsourcing contracts have to retrain even graduates of the country’s top institutions as they lack foreign language skills, math abilities and even technical knowledge.


The low quality of Vietnamese IT workers is posing a threat to the growing local software outsourcing market, which the government aims to expand into one of the world’s largest.

The number of information technology (IT) graduates increases every year in Vietnam, but the quality of training is still poor, reported the Ho Chi Minh City Computer Association (HCA).

Vietnam has 390 universities, colleges and training centers specializing in IT education, 43 of which opened in the last 12 months, according to HCA.

More than 50,000 new students were admitted into these establishments in 2008, 11,000 more than over the last year.

Despite the high numbers, the competence of human resources in the software sector is much lower than other countries, said Nguyen Quoc Hung, director of the Ho Chi Minh City-based LogiGear Vietnam Company.

“I’m worried about the quality of IT master’s degree holders and engineers, even those that graduate from the country’s most renowned universities,” said Dong Thi Bich Thuy, director of the University of Natural Sciences HCMC’s computer skills training center.

Only 10 percent of IT graduates meet the requirements of software companies, Thuy said.

People not price
Principal of the University of Information Technology in HCMC, Hoang Kiem, said most graduates from IT institutions, including the country’s best schools, have two weak points: foreign language skills and the ability to understand new technology.
“To become good programmers, students must be good at mathematics and logical thinking, but many of our programming students lack both skills,” said director of Nang Dong Communications Company Nguyen Minh Hung.

Most companies have to spend between three and six months at least to train fresh graduates to meet company requirements, Hung said.

Due to the shortage of qualified human resources, software companies have to poach staff from other businesses.

“To make Vietnam the world’s largest software outsourcing market, Vietnamese workers have to meet international standards… the cheap price is not a competitive edge anymore,” said Phi Anh Tuan, director of the HCMC-based branch of CMC Corporation, a software company, and vice chairman of HCA.


(From Thanh Nien News)

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