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NaNoCode e a Blizzard

Pessoal, aconpanhem aqui o que aconteceu nessa minha jornada em se comunicar com a Blizzard, lembrando que essa é a primeira parte, a segunda e provavelmente definitiva parte será ou amanhã (18/06) ou terça-feira (19/06), então não perca o que vai acontecer nessa minha aventura...

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NaNoCoDe e e-mail para a Blizzard Entertainment.
Por: NaNoCoDe
17/06/2007 às 22:51.

Fala povão! Agora pouco enviei um e-mail para Blizzard Entertainment, produtora dos títulos WarCraft, StarCraft e Diablo, também há o tão aclamado "MMORPG" World of WarCraft e alguns outros títulos de Classic Arcades, mas deixando um pouco de lado as produções da empresa, o e-mail que enviei estive comentando sobre a grande surpresa que a Blizzard prometeu para o ano de 2007 (no caso esse que vocês estão agora!) e disse que acreditava na seguinte idéia, StarCraft II foi a primeira parte da grande supresa para o ano, e que a chave beta de um jogo da empresa que virá, será a segunda parte, afirmei também que acreditava no título Diablo III a chave beta, mas não perguntei diretamente porque se não eles vão acabar respondendo, desculpe mas não podemos lhe informar nada no momento, espere pelas próximas notícias oficiais, então só disse que esperava que tudo desse certo e que no caso para mim, que o anúncio de Diablo III ocorra da melhor maneira possível e que o jogo também seja lançado o mais rápido possível.

É isso aí, vamos esperar a resposta da companhia, o sistema responde automaticamente em até 15 minutos e como já se passaram mais que isso, aqui vai a resposta do sistema, até terça-feira a resposta deles deve está chegando, quando chegar, estou colocando ela aqui, falou até o dia da resposta da empresa, talvés antes.

E-mail automático de resposta da Blizzard Entertaiment confirmando o recebimento do e-mail que enviei.


Thank you for emailing Blizzard Entertainment's Technical Support Department! This is an automated response to let you know we have received your message. Please do not reply to this email; a response to your message will be sent to you as soon as possible. Normal email response time is immediate to three business days (holidays may generate further delays).

In the meantime, we offer other forms of support that are available to you while you wait for a response to your email.

=================================================
Website Support:

While waiting for an email response from us, you can also check out our web site at http://www.blizzard.com/support/
The Blizzard Entertainment website is constantly being updated with new information!
==================================================

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Forum Support:

While waiting for an email response from us, you can also check out our Open Technical Support Forum for additional support from other customers at:
Address: http://www.battle.net/forums/board.aspx?ForumName=opensupport
The Technical Support Forum is a place where customers can help each other, and is monitored by a Technical Support Personnel during normal business hours.
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Online Support Chat:

While waiting for an email response from us, you can also check out our in game Battle.net Technical Support channel, for more information on this, see below:

Channel: Blizzard Tech Support
Realm: USWest/Lordaeron
Games: StarCraft, Diablo, Diablo II, Warcraft II Battle.net Edition, Warcraft III
Requirements: You will need to have an active Internet connection.

Connect to Battle.net on the "USWest/Lordaeron" realm and join the channel "Blizzard Tech Support". Live Support is available from 10am to 12pm and again from 2pm to 6pm Pacific Time. People will be helped in the order they are listed starting with those at the front of the list. The Technical Support Representative will notify you when it is your turn. Technical Support Representatives will either have a Blue Blizzard Icon as their game icon or appear as a man in Plate-mail Armor with a Blue Cape for Diablo II.
====================================================

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Battle.net Status Forum:

If you can't log onto the Battle.net online gaming service, please check the Battle.net Status Forum for current maintenance downtime and information at: http://www.battle.net/forums/board.aspx?ForumName=battlenet-status
=====================================================

=====================================================
Automated Phone Support:

If you do not wish to wait for an email response from us, you can try calling our automated phone support at:
Phone Number: (949) 955-1382
This is provided 24 hours a day, 7 days a week.
To access automated support dial (949) 955-1382, and press 2 when you hear the message. This form of support is offered at no cost to you from Blizzard Entertainment. Long distance charges from your phone company may still apply.
======================================================

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Live Technical Phone Support:

If you do not wish to wait for an email response from us, you can also try calling a live Technical Support Representative at:
Phone Number: (949) 955-1382
Live support is offered Monday through Friday 8am to 8pm Pacific Time, excluding holidays. This form of support is offered at no cost to you from Blizzard Entertainment. Long distance charges from your phone company may still apply.
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Password Recovery:

If you need assistance recovering your Battle.net account password, our password recover procedure can be found at: http://www.blizzard.com/support/?id=aInformation0410p1
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World of Warcraft Support:

For World of Warcraft Support, please contact the appropriate department - http://www.blizzard.com/support/wowindex/

Billing and Account Services - For any billing, authentication key or account setup related issues, such as cancellation or problems.

WoW Technical Support - For any technical issues with your game including, but not limited to, install problems or game crashes/freezes.

In-Game Support (Game Masters) - Game Masters (GMs) are the Blizzard Entertainment personnel that are available in-game to assist you with your in-game related questions, problems, etc.
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Best regards,
Blizzard Entertainment Technical Support Team
http://www.blizzard.com/support
Blizzard Entertainment

*You may not receive a response for the following reasons:
- Use of profanity
- Spamming (sending the same email multiple times)
- Your email contains a virus (these emails are automatically deleted)
- Your message is in a form of feedback or comment which does not require a reply

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Comments

Junior Pereira 18. June 2007, 02:09

Aguardo ansiosamente a continuação dessa aventura =)

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