My OperaAOL Sucks
Tuesday, April 4, 2006 11:29:45 PM
I've never been an AOL user, but have paid the for 2 months of dialup service.
I opened a fraudulent claim with them after I caught the first months charge. And they allowed the same thief to charge me for the service again the next month. They lost their opportunity to actually catch the perpetrator.
My Credit card holder (VISA) couldn't address the problem with me directly as AOL had a review with them open. It went unresolved and I was never refunded. Finally Visa issued me another credit card as fraud had occured.
I HATE AOL!!!
I opened a fraudulent claim with them after I caught the first months charge. And they allowed the same thief to charge me for the service again the next month. They lost their opportunity to actually catch the perpetrator.
My Credit card holder (VISA) couldn't address the problem with me directly as AOL had a review with them open. It went unresolved and I was never refunded. Finally Visa issued me another credit card as fraud had occured.
I HATE AOL!!!
Opera LoverOperandme # Wednesday, April 5, 2006 8:32:15 PM
Three months later I received a Letter / Flyer, via snail mail, from AOL. It was for "Aol Credit Alert and Privacy Guard". It basically described a service that would, for a yearly fee, watch you credit & credit card purchases for fraudulent activity and alert you.
WHAT!!! Aol couldn't even stop fraudulent purchases using my credit card # on their dialup service. And then allowed it to happen again 30 days later after being informed of the first offence.
What a joke!!!!!!!!!!!! DIE AOL.