Problems with Outlook and Hyperlinks in Body?
Tuesday, September 8, 2009 6:32:28 AM
And if you click on the URL the following error messages comes:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator
Then there could be several reasons:
1st Idea:
1. Click Start and select Default Programs.
2. Choose “Set program access and computer defaults”.
3. If you are prompted for an administrator password or confirmation, type
your password or click Continue.
4. Open “Custom” and under "Choose a default web browser" select Internet
Explorer, and check "Enable access to this program."
5. Click OK and reboot the machine.
2nd Idea:
If you have Live Meeting 2007 Conferencing installed, then check this link:
http://support.microsoft.com/kb/947610
3. Idea:
a. Click Start, Run, type: “regsvr32 urlmon.dll”, and then click OK.
In the same way, please put ”regsvr32” before the following file names and Run one by one.
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll
b. In My Computer go to Tools menu then Folder Options->File Types
For both (these entries are near the top of the list):-
(none) <url:hypertext> transfer protocol
and
(none) <url:hypertext> transfer protocol with privacy
Click Advanced then Edit (if edit is not highlighted you will have to click New andenter the details indicated below), please confirm that the details are as follows (if you make any changes be sure to make a copy of the existing data in case any undesirable effects occur):-
Action:
Open
Application used to perform action:
"C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome
Ensure "Use DDE" is checked
DDE message:
"%1",,-1,0,,,,
Application:
IExplore
DDE Application Not Running
-leave blank
Topic:
WWW_OpenURL
4. Idea. Uninstalled Google Chrome and delete related registry keys:
- Verified the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command and it set
correctly to the value of another Vista box with IE 8:
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
- Internet Explorer is set as the default program for HTM and HTML
- Got a process monitor from Outlook while reproducing the problem.
- Determined you had previously installed the Google Chrome Browser - it changed the HKEY_Classes_Root for .HTML and .HTM from "@=htmlfile" to "@=ChromeHTML".
Original key in the machine:
----------------------------------------------
[HKEY_CLASSES_ROOT\.html]
@="ChromeHTML"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_CLASSES_ROOT\.html\OpenWithList]
[HKEY_CLASSES_ROOT\.html\PersistentHandler]
@="{eec97550-47a9-11cf-b952-00aa0051fe20}"
- Changed the @="ChromeHTML" to @="htmlfile"
[HKEY_CLASSES_ROOT\.html]
@="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
Same for .htm
[HKEY_CLASSES_ROOT\.htm]
@="htmlfile"
- We also removed the Google Chrome from the machine.
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator
Then there could be several reasons:
1st Idea:
1. Click Start and select Default Programs.
2. Choose “Set program access and computer defaults”.
3. If you are prompted for an administrator password or confirmation, type
your password or click Continue.
4. Open “Custom” and under "Choose a default web browser" select Internet
Explorer, and check "Enable access to this program."
5. Click OK and reboot the machine.
2nd Idea:
If you have Live Meeting 2007 Conferencing installed, then check this link:
http://support.microsoft.com/kb/947610
3. Idea:
a. Click Start, Run, type: “regsvr32 urlmon.dll”, and then click OK.
In the same way, please put ”regsvr32” before the following file names and Run one by one.
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll
b. In My Computer go to Tools menu then Folder Options->File Types
For both (these entries are near the top of the list):-
(none) <url:hypertext> transfer protocol
and
(none) <url:hypertext> transfer protocol with privacy
Click Advanced then Edit (if edit is not highlighted you will have to click New andenter the details indicated below), please confirm that the details are as follows (if you make any changes be sure to make a copy of the existing data in case any undesirable effects occur):-
Action:
Open
Application used to perform action:
"C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome
Ensure "Use DDE" is checked
DDE message:
"%1",,-1,0,,,,
Application:
IExplore
DDE Application Not Running
-leave blank
Topic:
WWW_OpenURL
4. Idea. Uninstalled Google Chrome and delete related registry keys:
- Verified the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command and it set
correctly to the value of another Vista box with IE 8:
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
- Internet Explorer is set as the default program for HTM and HTML
- Got a process monitor from Outlook while reproducing the problem.
- Determined you had previously installed the Google Chrome Browser - it changed the HKEY_Classes_Root for .HTML and .HTM from "@=htmlfile" to "@=ChromeHTML".
Original key in the machine:
----------------------------------------------
[HKEY_CLASSES_ROOT\.html]
@="ChromeHTML"
"Content Type"="text/html"
"PerceivedType"="text"
[HKEY_CLASSES_ROOT\.html\OpenWithList]
[HKEY_CLASSES_ROOT\.html\PersistentHandler]
@="{eec97550-47a9-11cf-b952-00aa0051fe20}"
- Changed the @="ChromeHTML" to @="htmlfile"
[HKEY_CLASSES_ROOT\.html]
@="htmlfile"
"Content Type"="text/html"
"PerceivedType"="text"
Same for .htm
[HKEY_CLASSES_ROOT\.htm]
@="htmlfile"
- We also removed the Google Chrome from the machine.
