Some Users Distrust Search Engines
Tuesday, 24. July 2007, 07:59:19
Over six in 10 US Web searchers do not trust their search engines with their information, according to a poll conducted by Hakia.com...
Over six in 10 US Web searchers do not trust their search engines with their information, according to a poll conducted by Hakia.com. The poll questioned 295 Web searchers who read top technology Web blogs from May through July of 2007.
The small but tech-savvy sample group said search engines could regain their trust in two ways. One would be to quit storing data entered by searchers altogether. The other would be to grant users editing permission on the data the search engines retain.
Riza C. Berkan of Hakia said, "It is not the data or cookies... it is the intent in handling them. The problem is purely in communications. Search engines must openly declare what they are doing with the data and all tracking devices, almost like a confession. Alternatively, they can ask users' permission when the data is being captured and the privacy line could be seemingly crossed. Once such clarity is exercised, then it is a fair environment."
Source: emarketer.com
Over six in 10 US Web searchers do not trust their search engines with their information, according to a poll conducted by Hakia.com. The poll questioned 295 Web searchers who read top technology Web blogs from May through July of 2007.
The small but tech-savvy sample group said search engines could regain their trust in two ways. One would be to quit storing data entered by searchers altogether. The other would be to grant users editing permission on the data the search engines retain.
Riza C. Berkan of Hakia said, "It is not the data or cookies... it is the intent in handling them. The problem is purely in communications. Search engines must openly declare what they are doing with the data and all tracking devices, almost like a confession. Alternatively, they can ask users' permission when the data is being captured and the privacy line could be seemingly crossed. Once such clarity is exercised, then it is a fair environment."
Source: emarketer.com
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By greenheart, # 21. October 2007, 19:07:39