Kitty's Corner

Kids and mobile phones

,

It's common now that children have mobile phones so the parents can always get in touch with them. Kids down to 1st or 2nd grade have them, but there have been some cases recently that ought to make parents consider some things before they equip their youngsters with phones.

One of the cases I think of is about 13 year old Sandra, who recently managed to spend 6,000DKK (800Eur) in 3 months. Not on ringtones and wallpapers for the phone, but on virtual things for a virtual horse she kept online. rolleyes
The family discovered it after the first month, but it took their phone provider 2 extra months to close down the service. And during that time, Sandra just kept on spending money.

Another case is about 10 year old Astrid, who spent 1,500DKK (200Eur) in 3 weeks, also on virtual gear for a virtual horse. In this case the company has a rule that says that you can only spend 150DKK (20Eur) a week if you're under 16 years old, 250DKK (35Eur) if you're between 16 and 18 years old, and there's no limits if you're over 18.

When the 10-year old made her profile, she wrote her real age. First time she bumped into the 150DKK-limit, she went in and changed her age to 19, and the limit was gone with a click of the mouse.

The parents have to pay the company in both these cases. I went to the website, which is Danish, but owned by a Swedish company. They have a sub-site for the parents, but honestly - it doesn't say much, and is not clear enough, and besides - the info box is cut off in the middle of a sentence. So perhaps it's all the interesting stuff that's missing, who knows.


Don't the companies who sell things that aren't really there, virtual things, have some kind of responsibility? I mean - I know it's business, but still, they're selling some stuff that doesn't really exists to minors!

I think the problem could be solved by refusing to let these companies charge for their services over the phone. I don't think many parents would just let their kids use their credit cards. Please let me hear what you think about this. smile

Back to the 80sNot this week dear, I have a headache...

Comments

der WandersmannderWandersmann Friday, August 21, 2009 4:12:43 AM

How dumb can parents get?

KittyliciousZaphira Friday, August 21, 2009 4:27:08 AM

For giving their kids phones, or...?

Angelikiellinidata Friday, August 21, 2009 4:29:45 AM

there are childrens cell phones that can dial 4 nbrs only,
programed ahead by parents/phone company,
of course that is not the idea a 13 year old will have,
but parents are in charge,
and they have to realize that a phone is like an open door to strangers to their house , savings too ...

see what happened to this teen :
http://www.cnn.com/2009/TECH/04/20/monitoring.kids.cellphones/index.html



thanks for saring smile

der WandersmannderWandersmann Friday, August 21, 2009 4:43:38 AM

Partly for giving their kids phones, yes ... I have a real antipathy to the things. But in this day and age, they can help keep a kid safe, so I'm just a dinosaur. But to give one without making it VERY clear to the kid what it is for ... c'mon. And it certainly wouldn't hurt to explore various types of service with the company.

Stardancer Friday, August 21, 2009 5:26:35 AM

I may be a dinosaur, too. Strongly disagree with giving young children unsupervised usage of cellphones, computers with online capability, and hot stoves.

I don't even have a cellphone.

They're just not that necessary.

rolleyes

MarikeMarike79 Friday, August 21, 2009 5:37:31 AM

I don't like the idea of my young girls having mobile phones and access to stuff that could be harmfull. But I also know it will help them be safe.

Dacotah Friday, August 21, 2009 6:04:30 AM

Zaphira, I agree with you,those kind of companies shouldn't charge but since they do they should not let kids charge.

Angeliki, interesting link.

Bad WolfCois Friday, August 21, 2009 6:08:44 AM

Over here I've met a kid with a contract phone who asked me for a couple of wapsites. The next day he came over and showed me a 'blocked' screen which meant the service provider auto blocks some sites.. Especially the free ones as it seems they want people only to use their own pay sites. rolleyes

Spaggyj Friday, August 21, 2009 7:47:03 AM

I don't like the idea of young children having phones either, but I also dislike sites like the one mentioned, aimed at children, to cost the parents money.
I think that the thing Ellinidata mentioned should be implemented everywhere - a block on all numbers (and services) other than the ones the parents okay.

53north Friday, August 21, 2009 8:57:20 AM

There's an 18 block on UK phones - the site should have nanny software if it has any type of age policy - the phone wouldn't have been able to get through.

Dark FurieFurie Friday, August 21, 2009 10:05:13 AM

I don't care if it took the network two months to close the premium service down, the teenager had already proved she wasn't responsible enough for a phone in that first month and should have had it taken from her by her parents once they knew there was a problem.

The second kid did exactly what all kids will do when they hit their limit on a service, and what the company is counting on to get money. After all, why on earth would they allow someone to change their age or date or birth so easily? It's easy to auto-update those things on profiles so the only reason they'd make it that easy to change it is to allow kids to break their terms and conditions and get as much money as possible from them.

Preprogrammed phones are really a pile of crap. Kids want something good looking, not something that looks like it's made from Lego. I've asked companies to bring out good looking but cheap phones, with advanced parental controls before now. A simple passcode to enter in each phonebook entry that will open the entry to allow outgoing calls or messages to that number. Different parental settings to turn outgoing calls and messages on, off or limited to activated phonebook controls.

Oh, any country and any network a parent can specify that a phone is for a child and have the service limited to a certain amount of money. Call barring can be activated, text service can be limited to a certain amount of messages and data services can be turned off. They're supposed to block premium text services too but I've never seen that happen without the network throwing a hissy fit.

Dark FurieFurie Friday, August 21, 2009 10:07:05 AM

*books a psychiatric evaluation for Stardancer*
Not that necessary... *shakes head sadly*

Cleanclean Friday, August 21, 2009 10:12:37 AM

I can't figure out why the parents had a phone with internet access for their kids in the first place. Ostensibly, a mobile for someone that age should be for calls to a handful of numbers - the parents/guardians, emergency services (so long as the kids have learned to make only legitimate calls to these), etc.

I mean, I know that most phones have internet capability these days, but hooking up to an ISP is a deliberate thing which the parents couldn't have done without being aware of it, surely ...

Dark FurieFurie Friday, August 21, 2009 10:43:52 AM

Every phone has a web browser these days. The networks put their details on the phones to start with so they're ready out of the box. Deleting those details is easy, but not that effective as the details can easily be found online and copied in.

Without real parental controls you're stuck with dealing with an increasingly condescending and unhelpful network while you try to protect your children. And if you do finally get them to block everything harmful they'll still send their own "Get the number 1 chart track as a ringtone" message which charges you £1.50 per message in payment, three to five messages a week with them continually being sent as buying it has signed you up to a subscription service.

KittyliciousZaphira Friday, August 21, 2009 10:47:21 AM

No no, the phones weren't with internet, sorry that it's unclear. The kids were online on a computer, taking care of the virtual horses - and were buying the "stuff" by sending a request by sms to the company - who then bills the phone owner, in these cases: the parents.

I think the phone should have been taken from the first kid right after it was discovered that she spend that amount of money in the first place, but her mom was alone with her and a ... umm... pensionist (?) at early age, so probably not the brightest.

I'd like that it wasn't possible to buy that expensive things via sms!

Dark FurieFurie Friday, August 21, 2009 11:17:08 AM

Pensioner.

Premium text messages are the bane of all phone owners. When Kim and I first joined here we were looking for free mobile games and one of the sites we visited held on to Kim's number (taken from it's server and not asked for) and started to send occasional messages out that'd take credit from her in return for a porn link, and the network refused to block them as she might have asked for them. Cheeky fucks. Kim's gran got caught by another premium texts trick recently. She was bored and did an IQ test online, entering her phone number for the results. It was then that the payment messages started coming through and wiped her credit out.

They get away with this stuff because the transactions are normally too small for people to bother complaining about. If everyone complained to their local authority about the slightest problem these businesses would be shut down in no time and it wouldn't be worth them starting up under another name.

Matthewnoah counte Friday, August 21, 2009 1:15:56 PM

I'm with Furie: it's an expensive lesson to the parents but, especially in the first case, they deserve what they got. First month is a surprise. Second month, the kid should have had no phone. Third month? They deserved a stupid tax on top of the fees their daughter incurred.

Jurjenjekav Friday, August 21, 2009 2:46:48 PM

Playing hide and seek won't be as it used to be:
http://www.youtube.com/watch?v=MuBkSlSExjQ

I think young kids (under age 12) shouldn't really need a phone. After that age, kids should be smart enough to learn that somethings costs money and you cannot use it. Warn them and educate about it, check them occasionally if its going all alright. It would be a good lesson.

I know that a lot of adults make the same mistakes... down

MinaMinenow Friday, August 21, 2009 4:28:29 PM

I'm sure my kid will want one soon. lol

And I'll tell her yes, when she can afford it on her own. (Like just a phone, no net, pay as you go type of deal) My nephew has one he pays for at twelve.

Weird tho, to think of kids having bills before graduating from high school. I can only hope it teaches responsibility. left

Gavin Tripp-Sheedygarlingmatthews Friday, August 21, 2009 4:37:58 PM

Cash card.

In sweden, if a kid is under a certain age, they can't enter into a contract; Jamba, the ringtones subscription company, has had to hand back a ton of money.

53north Friday, August 21, 2009 6:30:03 PM

Why anyone would want more ringtones. This old Nokia came with 2Mb of sounds crippling it. Totally undeletable..

Dacotah Friday, August 21, 2009 7:04:38 PM

Mik might know how to 53north.

Spaggyj Friday, August 21, 2009 7:20:23 PM

You can't delete stuff that's built in, I'm afraid.

53north Friday, August 21, 2009 7:21:09 PM

Hmm, there's computer shops that will reflash it for $40 with no gaurantee of results. I nearly did it with a phone based file manager but my MIL hackers made it into a game I was bound to lose, again.

Spaggyj Friday, August 21, 2009 7:27:20 PM

Reflashing's risky business. I almost considered it with a phone I bought a few years back which was unfortunately plagued with eternal Robbie Williams crap. Don't trust those dodgy bastards to not completely fuck up my OS though.

Cleanclean Friday, August 21, 2009 10:21:57 PM

I was wondering why the phone wasn't taken away from the kid after the first month. I assumed it was because Sandra's family actually believed the phone company when they said they'd stop the service (and were just unaware that such advanced technical operations could take up to two months p rolleyes lol ).

We get those ridiculous ads over here, too. Basically, if you can get it online for free (though why you'd bother - even at that price - I have no idea), someone out there is willing to charge for it, as well as the following six messages (sorry, 'services') per week at a cost of $5.50 per message (sorry, 'service'). But it's okay, because it costs the same amount to text 'STOP' as well. So many people don't realize that the 'cool' ringtone that seems free (or, at least, really cheap) can cost at least $30!

I don't know about anyone else, but the Crazy Frog made me want to throw my TV through the wall; I certainly didn't want to download it as a ringtone ... p

And of course, anyone with an ounce of computer savvy knows that a combination of Audacity and a bluetooth connection will give them a specific song as a ringtone ... rolleyes lol

Stardancer Friday, August 21, 2009 11:28:55 PM

Originally posted by Furie:

*books a psychiatric evaluation for Stardancer*
Not that necessary... *shakes head sadly*


Takes a bow.

bigsmile

Angelikiellinidata Saturday, August 22, 2009 12:59:20 AM

I fully agree with Mik ...

Suntana Sunday, August 23, 2009 12:08:35 AM

To get it out of the way ... I cracked up at the mention of Virtual Horse. lol I mean, I can understand people entertaining themselves with that Facebook Farm Town game. It is FREE ... at least I THINK it is. scared But, to PAY for having a Virtual Horse ... is like flushing money down the toilet. Yeah, I know, it's aimed at the kids who don't see that as it's happening.

I don't even have a Cell Phone and have never had one. Heck, even up to my Senior year in High School, in my family we didn't even have a phone PERIOD! So, I think it's ridiculous that now 1st and 2nd Graders have Cell Phones.

Angelikiellinidata Sunday, August 23, 2009 12:56:18 AM

Originally posted by Suntana:

I mean, I can understand people entertaining themselves with that Facebook Farm Town game. It is FREE ... at least I THINK it is.




sadly some are addicted to it sad they live on welfare and instead of finding a job ,
and make their business
to free the rest of us
from paying their food and medical bills ,
they are up most of the night to "harvest".

Yes, it is free for them but not for us....sad
I just say to them "harvest some brains! "

down (I realive this is not phone related but I find it so idiotic to be an addiction! entertained on somebody else's expense!

r♡serose-marie Saturday, August 29, 2009 4:57:22 PM

I've read about the same thing here, only the company was Dutch. I think they eventually had to pay back all the money, but really... you can't have any scruples when you aim your business towards kids.
I especially can't stand the ads for ringtones, wallpapers and stuff where it's impossible to see that if you download any of it, you're starting a subscription for 50 NOK / week.
Parental control sounds good, until the kids find out how to override it.

Mad Scientistqlue Sunday, August 30, 2009 5:04:39 PM

In South Africa, you have to take your identity document into a Vodashop to register for over 18.
Although I didn't have that with MTN. left.
Besides, a contract phone implies that it's registered to an adult. Children can't enter into that type of contract. vodacom also sells a parents contract that comes with one or more children's phones that don't have a full keypad. Instead, they have several 'speeddials' that are programmed from the parent's phone. It allows a call to emergency 112 services or two other speed dick numbers. up.
And any prepaid sim card can be registered as a sponsored call to your contract phone. These are simple ways to controll your child's phone usage. Also, every phone I've seen allows a special 'phonebook' of five numbers that are seperate from the main contacts list. You can lock the phone to these five numbers thus preventing calls to numbers not on that list. (but it doesn't limit SMS's though. left)

Gavin Tripp-Sheedygarlingmatthews Sunday, August 30, 2009 5:09:37 PM

Subcutaneous tagging sounds simpler.

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