The Way I See It

When I started working at the library my coworkers said:
"be prepared You'll meet here all kind of persons- nice, well-mannered, young, old"
(That's obvious I like them )
"..but also jerk, stubborn, rude."
It's lucky that the firts group is much more bigger than second.
What pissed me off the most..It's simple-the second group

Sometimes library patrons are not educated enough in using library resources-ok-
i'm happy to help users who don’t have the faintest idea how to use the Internet or library catalogue,
but also library patrons are sometimes LAZY!! They don't even try to find the book.
They just show me list of 20 books they want goddamnit computer catalogue don't bite
and it's easy to use.
And patrons who always say they don't have time to search catalogue and books they need it
What the #$*! Do I have time? Do I look like search engine?
I have others to help and I can’t hold one person all day..

Uhh-other kind of patrons-who came and want:
-e.g "something about economy. I need to write a thesis"
what exactly do you want? "I don't know. Economy."
geez, it's really wide term. We have hundreds of economy books..
-just a book. "Oh, I don't remember the author and title. But cover is red"

this information helped me a lot..

I won't write about smelly patrons.. I leave it to yours imagination.
No more complaining just library anecdote i found on some website:

Patron: "I am looking for a globe of the earth."
Librarian: "We have a table-top model over here."
Patron: "No, that's not good enough. Don't you have a life-size?"
Librarian: (pause) "Yes, but it's in use right now."