Love at every corner in the world...

So, jetzt haben wir das Ziel erreicht, mit U3:)



In welcher Richtung?



So sieht die BWM Welt von draussen aus.



Das ist geil!



Das sieht auch wunderbar aus.



BMW Museum.



Zeigt, wie Olympiapark organisiert wird.

I just do not know how to begin. It was really terrible experience. Because of the hostel, I may never go back to Prague again.

My friend and I arrived in the hostel at 20.30 at the terrible night on 11th July, but nobody at the reception, we have waited until 23.30, and during this time, we called and sent sms to the emergency call of the hostel, but nobody answered us. We did not dare go out side to even buy something to eat, because we were afraid that somebody would come and we would miss the last chance to get the key. There were also two Spanish girls, who had to give up their passports, because their airplane took off very early next morning. They had waited there since 20.00 that night, but nobody appeared. They were waiting with us together still very late that night! We did not have place to sleep at that night, just had to stay beside the reception desk the whole night. When we went to them the next day, my god, really. I just hope that could have made something to make us feel good. But they did not accept that fact, what's worse, one lady was very rude, and she said that " you are Chinese. And the Chinese people are problem people." She has no right to do that and to say that. She just hurt the feeling of the whole nation and the whole country. As a waitress, she should know the respect is the basic thing. And I said that I would call the police, and she said that I should save the time, because the policemen can not speak English, and it will bring more troubles to us. Then she spoke the native language rudely which made me crazy and sad. I was really hurt in such a foreign county, and I really cried, because we were almost forced to go out from the hostel.

I have contacted with the tourism Czech, but no reply. Which made me feel worse, they lied and it is impossible to get a simple apologize. I almost forgot it, until I got the bill of credit card this month. My god, I was almost mad! I have not lived there for even one night with my friend, but they got my money away from my credit card, even I have not checked it, because of their fault. I got crazy. How could that happen? I hate that hostel, especially their attitude and the way that they treated us. What did they want? At first, they did not appear, and we had no place to live. Then they did not accept the fact and treated us badly, and drove us away. Then they got my money away. I just can not believe that it can happen in Prague. I will not go back again. It was really too bad, to make me feel disgusted and make me crazy. I still want my normal life back, and I still hope that most of the people in the world are friendly.

My friends, it was my experience. I hope that I can forget it and begin a new journey, and to know friends. If you go to Prague, my fried, please be careful, do not have such bad experience as me, and do not want to go back to Prague again, just because of the disgusting hostel. Midtown Prague. I hate it.

More at http://my.opera.com/bigfeng/blog/2008/07/15/liar-midtwon-hostel-in-prague-why-not-do-something-to-make-the-world-more-peac

And Write to me, if you have something to say. I feel very good, when last time some friends know my experience and write to me.

Best wishes from Munich, Germany.

Feng Gao (Arthur)

In Muenchen, Germany
Mobile: +49 17680078532
Email:     bigfeng@gmail.com
http://my.opera.com/bigfeng


My god, that is their reply. As the same at that day, they just did not accept that is their fault!

Here is our reply to that matter:
All the guests that day arrived with no problem and as you can see online we had plenty of reservations that day since it was Friday. Nobody from yours as well as from our guests didnot have any trouble with the arrival except of Peng Gao which is really strange. If there wouldnot be anybody at the reception how the others were able to check-in??? By the way, you can check it with the client David Hogg who arrive on Friday slightly before 9 PM.
Also, no text message arrived and some missed phone calls really appeared on the phone display but that was already after our opening hours, at 10 PM.

The only true fact on this story is that Peng Gao came the next day at around 10:30 AM and desribed that he didnot ring the reception bell by the entrance and just went with some other guests straight inside allegedly without finding anybody.
We are enclosing the sign of the main entrance where is simply written where to ring the reception!

If Peng Gao would really arrive on time and rang the reception bell as others did he would surely get his room as all the other satisfied guests. Feel free to test it anytime you want!

Best regards,
Midtown - Jana

And that is my reply.

I do not want to waste time to argue with such a liar. We called the emergency call at 10.00, that may be correct. Because we did hope that somebody would come. And that is also why we did not dare go out side to even buy something to eat. And what is more, there is no light beside the reception, so we noticed the call on the notice also relatively late.

And I should ask you, why did you not answer the call, if that is the emergency call? We called many times, and also the Spanish girls. And the call was free or busy. That showed that you have seen the call. But you did not answer them. So why? If that is emergency call, what is the function of it? And if nobody answers the phone, you just should give the phone call, because it is useless, and nobody is responsible for the call.

You said you were there, who could prove that?

All of the guests who lived in the hostel that night, can prove that you were not there. I have talked with a boy who comes from Malaysia, and a boy who comes from the states. The girls who opened the door for us can also prove that. They told us that nobody was at the reception, and suggested that we should only try.

And what's more important, the Spanish girls, who gave up their passports, waited there since 20.00 that night. They were waiting with us together still very late that night! And we did send a sms to explain.

Just let me write a review about the hostel, and I hope other guests who also stayed in the hostel that night, can prove that.

You were absent. That is obvious. I do not need much to say, and I will say nothing any more. The lady just should ask herself, why she did the wrong thing, and did not accept that, and wanted to hurt others. Especially, I wanted to say, the lady who treated to me rudely, and said:" you are Chinese. And the Chinese people are problem people." You have no right to do that and to say that. You just hurt the feeling of the whole nation and the whole country. As a waitress, you should know the respect is basic thing.

Another thing, my name is Feng Gao, not Peng Gao. Respect is always the basic thing.

Finally, I just want to say, you will lose everything if you treat your guests always in this way. Nobody will stay in your hostel any more. Just ask yourself in your heart, why you do not accept that, but you were really absent last night. As a human being, people will forgive the people who have made mistakes but accepted that. But the liars, should be punished. The fact and conscience will prove everything.

Thanks, and good bye for ever. Just let others know, that how bad the hostel is. Choose the good hostel, and make your trip comfortable. I was unlucky. Because of such bad service, my whole trip was ruined, and I could not get an appologize.

Good bye, and thanks very much for the customer service by Hostelscom. I just hope that I can have the opportunity to write my review.

Best wishes.

Feng Gao from Germany

It was really really bad experience in Midtown Hostel Prague in Prague, Czech Republic. I have already written a letter to Czech Tourism. I hope that they could give me a satisfying reply.

Prague is a very beautiful city. If there were not such experience, the trip in Prague would be wonderful.

It was really a bad experience about the hostel Midtown. I do not know where and how I can express this problem. My friend and I were really hurt by the lady who works for the hostel.

I come from China, and I am studying economics and management in Germany. After all of the examinations in this semester, I planed to go to Prague for a relaxing trip with my friends.

I have booked the hostel in www.hostels.com for 2 nights, and paid 10% for the room. I have written online that we would be there at about 21.00 on July 11th.

My friend and I arrived in the hostel at 20.30, but nobody at the reception. there were 2 other spanish girls, who were also waiting there to get their passports since 20.00. Nobody appeared that night. We did not dare to go, because we were afraid that the workers would come back, but nobody appeared. I called the emergency call, and sent the sms. But nobody answered. The cellphone was sometimes busy, so it showed that the owner of the cellphone was using the cellphone. But I do not know why we could not get any reply.

We did not have any place to stay at that night. We were new here, and so late that night, we could not find other place to live. We did not sleep that night at all, but only waited beside the reception desk.

We went out at 8.00 the next morning, because we could not always wait here. We could only stay in Prague for the weekend, we still would like to see the beautiful city.

At noon, we went back with all of our bags. It was really heavy, but we had to carry them. There we met a lady, and she explained that she was sorry. And I said that I would like to meet the boss, the she told me that the boss can not speak English at first, then she said that the lady, who was responsible for last night, was the boss. She called the lady, but still the phone was busy, and nobody answered the phone. I wanted that she gave us a solution.

Then another older woman came, and spoke with the younger lady in Czech, which I could not understand. Then she came to us, and said very rudely that the lady, who should be here last night, waited until 21.00, and it was our fault.

I really could not accept that. The 2 girls who come from spanish, have been waiting for the reception until 20.00 last night for the passports, and finally they had to give up their passports, because they had to take the plane back to their country on the early morning, and wrote their addresses down, and hoped that they could send the passports to them by post. And we arrived in the hostel at 20.30. How could the old woman say that? She was not here last night, and the other roommates who lived here last night, can prove that we were here since 20.30.

What is worse. The old lady spoke bad words in her own language, and made me mad. I did not know what to do. I said that I wanted to call the police. She said quietly, that the policemen could not understand English, and the policemen would protect them not me. It would bring more trouble when I called the police. I know that I was a foreigner here. I really could not accept that. Why should that happen? I did not have any place to live last night as a foreigner, and the hostel gave me no appologize, but bad words. She said that I am Chinese, and the Chinese people are problem People. She desecrated my country and the people from my country. I was really hurt. I did not know what to do, but left with tears.

What can I do? I have travelled in a lot of cities in Europa. But this trip was really so bad. I can not forget it any more. Especially the lady who were so rude and shouted to me. I doubted that she was suitable for the job, and she has no right to desecrate my country and my people!

We left the hostel with tears, and will never come back again!

Would you please tell me what we can express our complains? We did not have any place to live, and we had to be called problem people. What is the matter with this Czechic waitress? She has no right to treat a foreigner in this way!

Thanks very much, and looking forward to your reply.

It is the information about the hostel:

Midtown Hostel Prague
Jugoslavska 12,
Czech Republic.
P. 00420777230492
E. reservationprague@gmail.com

Best wishes.