FastMail.FM FAQ
By Espen André ØverdahlEspenAO. Wednesday, May 5, 2010 6:07:05 PM
Since Opera's aquistion of FastMail.FM last week, a lot of questions and comments about the future for the Australian mail service has been brewing in forums and blogs. In this post we will try try to answer some of the most frequently asked questions.
What is Opera Australia?
What is Opera Software Australia?
Opera Software Australia is our new office in Melbourne, housing the team formerly known as FastMail.FM.
Why did Opera purchase FastMail and what intentions do you have with it?
Opera was looking for a good foundation for e-mail solutions to our users and FastMail.FM was the best match. We intend to maintain FastMail.FM as a unique and separate offering while using the technology behind it for other Opera services.
Existing FastMail.FM customers should not see any change, except perhaps introduction of new features developed for the new services.
Terms of Service and privacy - what has changed?
Nothing has changed. The policies are exactly the same as before FastMail was bought by Opera and still governed by Australian law.
What will happen to the "official" Fastmail forums? Will they still be on emaildiscussions.com, or?
For the time being we see no need to change, but FastMail users are of course welcome to join the greater Opera family here on My Opera.
Will there be an increase in disk storage?
No, 640K ought to be enough for anybody.
No, seriously, both 10MB or 3MB is very little compared to today's standards.
What is going to happen with Operamail?
The intention is to migrate all our e-mail users over to FastMail-based solutions. While waiting, try out FastMail.FM for yourself!


mistressEVILmissevilat # Wednesday, May 5, 2010 6:10:26 PM
d4rkn1ght # Wednesday, May 5, 2010 6:13:19 PM
Rafael Luikrafaelluik # Wednesday, May 5, 2010 6:23:38 PM
Originally posted by EspenAO:
Did you mean the operamail.com users?"User name min length must be from 5 to 7 chars for guests/members and can be 3 or 4 chars for full/enhanced subscribers." I suggest you to change this and add smaller @things.com
Charles SchlossChas4 # Wednesday, May 5, 2010 6:23:53 PM
Øzikzakatak # Wednesday, May 5, 2010 6:36:49 PM
way to answer...hahahaha
Tamil # Wednesday, May 5, 2010 6:49:44 PM
Lukaslksd # Wednesday, May 5, 2010 6:52:23 PM
Originally posted by Espen André Øverdahl:
I will as soon as FM will provide a service without ads
Rafael Luikrafaelluik # Wednesday, May 5, 2010 6:58:41 PM
Originally posted by lksd:
There's no real webmail without adds actually. Aren't you asking too much?Stanleyfreerider # Wednesday, May 5, 2010 7:12:11 PM
slackwrdave # Wednesday, May 5, 2010 8:01:25 PM
I'd like to have lots of storage, and even more as a premium option. Then I can use operamail as a real solution.
rseiler # Wednesday, May 5, 2010 8:06:28 PM
Cutting Spoonhellspork # Wednesday, May 5, 2010 9:13:30 PM
shelded # Wednesday, May 5, 2010 9:16:12 PM
Originally posted by rafaelluik:
Your idea already been thought of and discarded:
http://www.emaildiscussions.com/showpost.php?p=4126&postcount=67
http://www.emaildiscussions.com/showpost.php?p=4672&postcount=7
http://www.fastmail.fm/help/features_aliases.html (see "allowed alias quantity" at bottom)
However, host your own domain and you can use short usernames. Did someone want Omail.com? -- buy it and host it at Fastmail and you can be R@omail.com (yeah, that is not a free option).
Or choose a short alias such as IM4U and one of the short fastmail domains and you can use a one-letter username, creating R@IM4U.ML1.NET
Rafael Luikrafaelluik # Wednesday, May 5, 2010 9:19:09 PM
shelded # Wednesday, May 5, 2010 9:27:32 PM
Originally posted by lksd:
The free option places a self-serving tag line when you use the SMTP server. While you are in the web interface there is merely ONE LINE OF TEXT at the top of the screen as advertising. Suit yourself, but it is a very small advertising impression and is fast-loading, unlike things such as Yahoo's kissing couples.idiologic # Wednesday, May 5, 2010 11:52:51 PM
Eduardo Medinawrexx # Wednesday, May 5, 2010 11:55:58 PM
Originally posted by rafaelluik:
They are, try Zoho. It's very good and you don't see any ads.
Crysta T. Laceycrystalacey # Thursday, May 6, 2010 12:18:33 AM
I appreciated the Jest of 640KB, taken out of Bill Gates infamous mouth, OH! pardon me, History. Now I have gone and dated myself. lol
Crysta
Martin RauscherHades32 # Thursday, May 6, 2010 12:33:39 AM
fastmail.fm doesnt allow DOTS in its email addresses! I mean WTF?! No Firstname.Secondname@fastmail.com?!
Saurabh Kumarsaurabhloyolean # Thursday, May 6, 2010 1:26:58 AM
Originally posted by Hades32:
Even Gmail ignores all dots in your email. So if your id is abc.xyz@gmail.com a mail sent to abcxyz@gmail.com would reach the same address and you can't create a new id called a.bcxyz@gmail.com for example.
http://mail.google.com/support/bin/answer.py?answer=10313&topic=14822#
ritmocafe # Thursday, May 6, 2010 6:23:07 AM
You post a image of SYDNEY opera house! then you say opera australia will be housed in melbourne?
Rafael Luikrafaelluik # Thursday, May 6, 2010 3:38:15 PM
Originally posted by wrexx:
There's no ads even in the after-logout-screen? How do them pay bills?JaredpieRr0Ur # Thursday, May 6, 2010 3:49:59 PM
What do you mean?? What will clearly happen to OperaMail?
Crysta T. Laceycrystalacey # Thursday, May 6, 2010 5:59:33 PM
Originally posted by saurabhloyolean:
Well maybe something changed on gmail? I have 2 "." in my user ID!
shelded # Thursday, May 6, 2010 7:06:48 PM
Originally posted by Hades32:
you can't have dots in your username because the username may be used as a subdomain, thereby providing unlimited email addresses such as fname@username.fastmail.fm or providing file storage under your username path.Dots are allowed in *aliases*. I have dots.
Originally posted by crystalacey:
I have dots in my gmail (it did change in some way) but the dots are ignored when sending -- have you tried sending mail to your username without the dots? yup, it works.HåkonEplemosen # Friday, May 7, 2010 12:52:44 PM
Originally posted by ritmocafe:
Read carefully.
The picture is meant as an answer to "What is Opera Australia?", which is something quite different than Opera Software Australia, Opera's new office in Melbourne.
robertATfm # Friday, May 7, 2010 11:18:48 PM
Originally posted by ritmocafe:
That struck me as weird too, as soon as I started reading this FAQ -- after all, I'm not very familiar with Australian geography, but even I know that Sydney is in the tropics whilst Melbourne is in the temperate zone (and is said to have a climate similar to London UK), hundreds of miles away.
Use of this picture is like saying that something is in London, and illustrating the point with an image of Edinburgh Castle!
There are probably two explanations for this:
1) Sydney Opera House is one of only two Australian landmarks well-known worldwide (the other being Sydney Harbour Bridge).
2) It's an OPERA house.
shelded # Saturday, May 8, 2010 2:47:20 AM
Originally posted by robertATfm:
I vote for that one. It puts the naysayers in the worst possible light -- too ignorant to get a pun
Miladin MiladinoskiEagleMKD # Monday, May 10, 2010 12:41:09 AM
So if they upgrade their "free" service to 100 MB, ad-free to 500 MB & the other 2 accordingly, there wouldn't be a reason not to use FM over any other email service.
Pedro José de Oliveira Carreirapedrojosecarreira # Monday, May 10, 2010 3:07:42 AM
I hope Opera is able to offer a great new (free and paid) mail service, if Opera gets it right I might join in
Crysta T. Laceycrystalacey # Monday, May 10, 2010 3:11:01 AM
Originally posted by shelded:
That is very interesting, at the time about a year ago, the "dots" were the only way I could get the User ID I wanted. I will have to try eliminating the dots and see what happens some time.
Mascotmascot # Monday, May 10, 2010 7:28:13 AM
prd3 # Monday, May 10, 2010 10:43:27 AM
Originally posted by hellspork:
What are you talking about?
Cutting Spoonhellspork # Monday, May 10, 2010 4:59:12 PM
"g desktop team can't load fastmail.fm" returns string:
"Feb 25, 2010 ... Fixed Bug CORE-26600 (fastmail.fm send shortcut fails)" from address:
"my.opera.com/desktopteam/blog/2010/02/25/more-fixes"
Anyways the future looks bright. A fast and light mail service, a mobile advertising service, plenty of integration to look forward to.
On the storage side of things: my.opera provides 2GB with no crappy movie ads. FastMail is its own property with its own business model, but operamail.com looks a little silly compared against my.opera
Adebayo wasiuWases # Wednesday, May 12, 2010 3:21:38 AM
JaredpieRr0Ur # Wednesday, May 12, 2010 3:27:10 AM
Is the team already creating one?
Adebayo wasiuWases # Wednesday, May 12, 2010 6:46:21 AM
beta33 # Saturday, May 15, 2010 6:11:33 AM
Prince I Anucha originalfamu # Saturday, May 15, 2010 12:56:16 PM
robertATfm # Saturday, May 15, 2010 7:31:14 PM
Originally posted by beta33:
This tells me two things:
1) You've never actually used FM, as you clearly don't know what you're writing about.
2) You have quantity confused with quality.
I have two FM accounts (one Guest, one Member) and a GMail account; a friend of mine has a Yahoo account. I can thus say from experience that the FM accounts, despite the much smaller mailbox sizes, are vastly better than both the GMail and the Yahoo accounts. Mailbox size alone does not a good service make.
Rafael Luikrafaelluik # Saturday, May 15, 2010 9:19:27 PM
Originally posted by beta33:
Again: no *real* webmail has no ads.ShaduduAni # Monday, May 17, 2010 7:35:52 AM
As a result, I only reserve fastmail for use, and only for important matters, when overseas, because, access to fastmail is really very fast, compared to other webmail sites.
But mass mail is no no.
Anthonyangelsrock # Tuesday, May 18, 2010 1:46:39 AM
Edward Reidpaleolith # Friday, May 21, 2010 8:53:51 PM
There's a third world-recognized Australian landmark: Ayers Rock.
IMAP (though not POP) is available with free FM accounts.
"omail.com" is owned by Orange Brand Services Ltd, though they aren't using it. Not sure if this is the Orange cell phone co. Probably not economic to buy it. But note the long list of domains you can choose from on FM. If you're into short, I thing the shortest is eml.cc.
Up to now, FM free accounts are basically trial accounts, and for anyone who insists on free email for more than very superficial use, I recommend going elsewhere. If it's not worth $10/year ... But it sounds like Opera may decide to increase the limits to make it a more serious option. I don't really care, since I have my own domain and have happily paid for FM's services for several years now.
Edward
robertATfm # Friday, May 21, 2010 11:14:07 PM
Originally posted by paleolith:
Indeed; I forgot that one when making my first post.
Originally posted by paleolith:
As you know if you're the EMD Paleolith, FM did this deliberately in order to promote IMAP, which is vastly better than POP. In my case at least, it worked; I haven't used (or wanted to use) POP in over eight years.
Originally posted by ShaduduAni:
All email providers limit bandwidth, one way or another; but FM unfairly get flak for doing so, because they're the only one honest enough to admit to the practice. The bandwidth supplied at each service level is far more than enough; I've only very rarely heard of anyone running out.
robertATfm # Friday, May 28, 2010 2:48:00 PM
prd3 # Thursday, June 3, 2010 3:05:30 PM
Originally posted by beta33:
Have you tried FastMail? Obviously not.
Are you retarded? Gmail and Yahoo mail both have ads too. You MUST be drunk or something.
Leslie D. MartinAlaskaHome1959 # Monday, September 27, 2010 1:24:10 PM
Originally posted by EagleMKD:
Actually, there two very big reasons: OS/Browser integration and Smartphone integration.OS/Browser integration: People want a quick way to get to their email. Hotmail and Apple Mail are integrated into the OS's so users can quickly go to their email box to read, or to compose a message can simply click on a mailto: link to be taken to their email compose screen. Yahoo and to a lesser degree GMail have come up with utilities to accomplish similar feats with their mail services, though not as well integrated as the two former. Without these, FastMail will not be considered a suitable option to many users.
Smartphone integration: It's a mobile world. Users have gotta be able to set up their email to be delivered directly to their (insert your favorite mobile phone here) as *well* as to their on-line mail box, just like they can with GMail, Yahoo Mail, Hotmail, et cetera. If Opera does not incorporate this capability into FastMail and figure out a way to get it onto existing phones (not just new models as they come out), FastMail will not be considered a suitable option to many users.
Worst of both worlds: If Opera does one of the above but not the other, they will be limiting their appeal. But if they do neither, then FastMail will continue to be nothing more than the "also ran" it currently is ("FastMail? What's that?"). And please, do not misconstrue that as being intended as an insult. It isn't. It is merely a statement regarding the perception of most computer-users. In point of fact, I have looked at FastMail and I like some things about it but those deficiencies are the very two reasons I have not [yet] moved the mail accounts for myself and my wife to FastMail. And yes, I would be willing to pay for advanced features (I have done so in the past with Yahoo Mail for a few years).
N. BohrNBohr # Sunday, April 24, 2011 12:50:37 AM
Another recent item I have found. Using the Opera Browser 11.10 I have noticed that certain HTML tags are display as text under Opera. The same pages under Firefox do NOT display the HTML tags as text.
Is one of my Opera setting wrong?
Another question: In Fastmail when composing an email. How does one attach an anchor to a link with the email.
Operamail Home
The "Link" icon displays a input box with three fields: Link Type, Protocol, URL. In the Opera Mail client, I was able to add an anchor to a link. Can this be done with fastmail.