FastMail.FM FAQ

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Since Opera's aquistion of FastMail.FM last week, a lot of questions and comments about the future for the Australian mail service has been brewing in forums and blogs. In this post we will try try to answer some of the most frequently asked questions.

What is Opera Australia?

Opera House in Sydney

What is Opera Software Australia?

Opera Software Australia is our new office in Melbourne, housing the team formerly known as FastMail.FM.

Why did Opera purchase FastMail and what intentions do you have with it?

Opera was looking for a good foundation for e-mail solutions to our users and FastMail.FM was the best match. We intend to maintain FastMail.FM as a unique and separate offering while using the technology behind it for other Opera services.

Existing FastMail.FM customers should not see any change, except perhaps introduction of new features developed for the new services.

Terms of Service and privacy - what has changed?

Nothing has changed. The policies are exactly the same as before FastMail was bought by Opera and still governed by Australian law.

What will happen to the "official" Fastmail forums? Will they still be on emaildiscussions.com, or?

For the time being we see no need to change, but FastMail users are of course welcome to join the greater Opera family here on My Opera.

Will there be an increase in disk storage?

No, 640K ought to be enough for anybody. p No, seriously, both 10MB or 3MB is very little compared to today's standards.

What is going to happen with Operamail?

The intention is to migrate all our e-mail users over to FastMail-based solutions. While waiting, try out FastMail.FM for yourself!

Opera Tips & Tricks: change action for file typesIcon Creator

Comments

mistressEVILmissevilat Wednesday, May 5, 2010 6:10:26 PM

up

d4rkn1ght Wednesday, May 5, 2010 6:13:19 PM

cool

Rafael Luikrafaelluik Wednesday, May 5, 2010 6:23:38 PM

Originally posted by EspenAO:

The intention is to migrate all our e-mail users over to FastMail-based solutions

Did you mean the operamail.com users?

"User name min length must be from 5 to 7 chars for guests/members and can be 3 or 4 chars for full/enhanced subscribers." I suggest you to change this and add smaller @things.com

Charles SchlossChas4 Wednesday, May 5, 2010 6:23:53 PM

cool

Øzikzakatak Wednesday, May 5, 2010 6:36:49 PM

640K ought to be enough for anybody.




way to answer...hahahaha

Tamil Wednesday, May 5, 2010 6:49:44 PM

up

Lukaslksd Wednesday, May 5, 2010 6:52:23 PM

Originally posted by Espen André Øverdahl:

try out FastMail.FM for yourself!



I will as soon as FM will provide a service without ads smile. And yes I'm aware that there is a paid solution without ads, but no thanks smile

Rafael Luikrafaelluik Wednesday, May 5, 2010 6:58:41 PM

Originally posted by lksd:

I will as soon as FM will provide a service without ads

There's no real webmail without adds actually. Aren't you asking too much?

Stanleyfreerider Wednesday, May 5, 2010 7:12:11 PM

well...you didnt say much..

slackwrdave Wednesday, May 5, 2010 8:01:25 PM

That previous provider, Outblaze, was a backwater. This has got to be a major step up. up

I'd like to have lots of storage, and even more as a premium option. Then I can use operamail as a real solution.

rseiler Wednesday, May 5, 2010 8:06:28 PM

No better symbol for Opera Software Australia, in Melbourne, than with the Sydney Opera House. Brilliant. I hope they'll be able to find a barge large enough to float it over.

Cutting Spoonhellspork Wednesday, May 5, 2010 9:13:30 PM

Hey, wasn't FastMail.FM one of the sites with issues during the intial 10.50 development cycle? So this may be taken as a vote of confidence toward future compatibility?

shelded Wednesday, May 5, 2010 9:16:12 PM

Originally posted by rafaelluik:

User name min length must be from 5 to 7 chars for guests/members and can be 3 or 4 chars for full/enhanced subscribers." I suggest you to change this and add smaller @things.com


Your idea already been thought of and discarded:
http://www.emaildiscussions.com/showpost.php?p=4126&postcount=67
http://www.emaildiscussions.com/showpost.php?p=4672&postcount=7

http://www.fastmail.fm/help/features_aliases.html (see "allowed alias quantity" at bottom)

However, host your own domain and you can use short usernames. Did someone want Omail.com? -- buy it and host it at Fastmail and you can be R@omail.com (yeah, that is not a free option).
Or choose a short alias such as IM4U and one of the short fastmail domains and you can use a one-letter username, creating R@IM4U.ML1.NET

Rafael Luikrafaelluik Wednesday, May 5, 2010 9:19:09 PM

"My idea" was discarded when FastMail.FM were not propriety of Opera Software ASA. wink

shelded Wednesday, May 5, 2010 9:27:32 PM

Originally posted by lksd:

I will as soon as FM will provide a service without ads

The free option places a self-serving tag line when you use the SMTP server. While you are in the web interface there is merely ONE LINE OF TEXT at the top of the screen as advertising. Suit yourself, but it is a very small advertising impression and is fast-loading, unlike things such as Yahoo's kissing couples.

idiologic Wednesday, May 5, 2010 11:52:51 PM

Anybody want me to work at your Melbourne office? lol

Eduardo Medinawrexx Wednesday, May 5, 2010 11:55:58 PM

Originally posted by rafaelluik:

There's no real webmail without adds actually. Aren't you asking too much?



They are, try Zoho. It's very good and you don't see any ads.

Crysta T. Laceycrystalacey Thursday, May 6, 2010 12:18:33 AM

Thank You for clarifying the future of operamail.com I appreciate that. Next stop account on FastMail.FM. I used to have one in the early days of Internet on Rogers cellphones.
I appreciated the Jest of 640KB, taken out of Bill Gates infamous mouth, OH! pardon me, History. Now I have gone and dated myself. lol

Crysta

Martin RauscherHades32 Thursday, May 6, 2010 12:33:39 AM

Important thing you have to change, too
fastmail.fm doesnt allow DOTS in its email addresses! I mean WTF?! No Firstname.Secondname@fastmail.com?!

Saurabh Kumarsaurabhloyolean Thursday, May 6, 2010 1:26:58 AM

Originally posted by Hades32:

fastmail.fm doesnt allow DOTS in its email addresses! I mean WTF?! No Firstname.Secondname@fastmail.com?!


Even Gmail ignores all dots in your email. So if your id is abc.xyz@gmail.com a mail sent to abcxyz@gmail.com would reach the same address and you can't create a new id called a.bcxyz@gmail.com for example.
http://mail.google.com/support/bin/answer.py?answer=10313&topic=14822#

ritmocafe Thursday, May 6, 2010 6:23:07 AM

this is weird!

You post a image of SYDNEY opera house! then you say opera australia will be housed in melbourne?

Rafael Luikrafaelluik Thursday, May 6, 2010 3:38:15 PM

Originally posted by wrexx:

try Zoho. It's very good and you don't see any ads.

There's no ads even in the after-logout-screen? How do them pay bills?

JaredpieRr0Ur Thursday, May 6, 2010 3:49:59 PM

The intention is to migrate all our e-mail users over to FastMail-based solutions. While waiting, try out FastMail.FM for yourself!



What do you mean?? What will clearly happen to OperaMail? confused

Crysta T. Laceycrystalacey Thursday, May 6, 2010 5:59:33 PM

Originally posted by saurabhloyolean:

Even Gmail ignores all dots in your email. So if your id is abc.xyz@gmail.com a mail sent to abcxyz@gmail.com would reach the same address and you can't create a new id called a.bcxyz@gmail.com for example.


Well maybe something changed on gmail? I have 2 "." in my user ID!

shelded Thursday, May 6, 2010 7:06:48 PM

Originally posted by Hades32:

fastmail.fm doesnt allow DOTS in its email addresses! I mean WTF?! No Firstname.Secondname@fastmail.com?!

you can't have dots in your username because the username may be used as a subdomain, thereby providing unlimited email addresses such as fname@username.fastmail.fm or providing file storage under your username path.

Dots are allowed in *aliases*. I have dots.

Originally posted by crystalacey:

Well maybe something changed on gmail? I have 2 "." in my user ID!

I have dots in my gmail (it did change in some way) but the dots are ignored when sending -- have you tried sending mail to your username without the dots? yup, it works.

HåkonEplemosen Friday, May 7, 2010 12:52:44 PM

Originally posted by ritmocafe:

You post a image of SYDNEY opera house! then you say opera australia will be housed in melbourne?


Read carefully.
The picture is meant as an answer to "What is Opera Australia?", which is something quite different than Opera Software Australia, Opera's new office in Melbourne.

robertATfm Friday, May 7, 2010 11:18:48 PM

Originally posted by ritmocafe:

his is weird!



You post a image of SYDNEY opera house! then you say opera australia will be housed in melbourne?



That struck me as weird too, as soon as I started reading this FAQ -- after all, I'm not very familiar with Australian geography, but even I know that Sydney is in the tropics whilst Melbourne is in the temperate zone (and is said to have a climate similar to London UK), hundreds of miles away.

Use of this picture is like saying that something is in London, and illustrating the point with an image of Edinburgh Castle! smile

There are probably two explanations for this:

1) Sydney Opera House is one of only two Australian landmarks well-known worldwide (the other being Sydney Harbour Bridge).

2) It's an OPERA house. bigsmile

shelded Saturday, May 8, 2010 2:47:20 AM

Originally posted by robertATfm:

It's an OPERA house.


I vote for that one. It puts the naysayers in the worst possible light -- too ignorant to get a pun smile

Miladin MiladinoskiEagleMKD Monday, May 10, 2010 12:41:09 AM

Will there be an increase in disk storage? No, 640K ought to be enough for anybody. No, seriously, both 10MB or 3MB is very little compared to today's standards.

Yes, the only thing "bad" about the service is their little storage offerings, but think about this: I've been using GMail for personal manners and signup services for something over 4 years, never deleted any emails and used up only 300 MB's of storage.

So if they upgrade their "free" service to 100 MB, ad-free to 500 MB & the other 2 accordingly, there wouldn't be a reason not to use FM over any other email service.

Pedro José de Oliveira Carreirapedrojosecarreira Monday, May 10, 2010 3:07:42 AM

+1Gb for the free version of the new Opera mail service is a must for today's standards.

I hope Opera is able to offer a great new (free and paid) mail service, if Opera gets it right I might join in yes

Crysta T. Laceycrystalacey Monday, May 10, 2010 3:11:01 AM

Originally posted by shelded:

I have dots in my gmail (it did change in some way) but the dots are ignored when sending -- have you tried sending mail to your username without the dots? yup, it works.



That is very interesting, at the time about a year ago, the "dots" were the only way I could get the User ID I wanted. I will have to try eliminating the dots and see what happens some time.

Mascotmascot Monday, May 10, 2010 7:28:13 AM

Will there be an XMPP client included/bundled with Opera browser (just like the already existing irc support) to facilitate that all Fastmail accounts are XMPP/Jabber accounts as well?

prd3 Monday, May 10, 2010 10:43:27 AM

Originally posted by hellspork:

Hey, wasn't FastMail.FM one of the sites with issues during the intial 10.50 development cycle?


What are you talking about?

Cutting Spoonhellspork Monday, May 10, 2010 4:59:12 PM

Well, I seem to recall that someone had fastmail issues back when 10.50 was still in its infancy. One might guess that this is less likely in the future. smile

"g desktop team can't load fastmail.fm" returns string:
"Feb 25, 2010 ... Fixed Bug CORE-26600 (fastmail.fm send shortcut fails)" from address:
"my.opera.com/desktopteam/blog/2010/02/25/more-fixes"

Anyways the future looks bright. A fast and light mail service, a mobile advertising service, plenty of integration to look forward to.

On the storage side of things: my.opera provides 2GB with no crappy movie ads. FastMail is its own property with its own business model, but operamail.com looks a little silly compared against my.opera

Adebayo wasiuWases Wednesday, May 12, 2010 3:21:38 AM

U are all wilcome.

JaredpieRr0Ur Wednesday, May 12, 2010 3:27:10 AM

Where's the Wikipidia Page?

Is the team already creating one?

Adebayo wasiuWases Wednesday, May 12, 2010 6:46:21 AM

If u thank so

beta33 Saturday, May 15, 2010 6:11:33 AM

They actually think opera users will pay for fastmail when Gmail and yahoo are better and freely available ? Must be a joke, not gonna happen. One would think Opera would have learned it's lesson when they did Opera browser ads now it's ads in the email ?

Prince I Anucha originalfamu Saturday, May 15, 2010 12:56:16 PM

hello every one wellcom

robertATfm Saturday, May 15, 2010 7:31:14 PM

Originally posted by beta33:

They actually think opera users will pay for fastmail when Gmail and yahoo are better[sic] and freely available ?



This tells me two things:

1) You've never actually used FM, as you clearly don't know what you're writing about.

2) You have quantity confused with quality.

I have two FM accounts (one Guest, one Member) and a GMail account; a friend of mine has a Yahoo account. I can thus say from experience that the FM accounts, despite the much smaller mailbox sizes, are vastly better than both the GMail and the Yahoo accounts. Mailbox size alone does not a good service make.

Rafael Luikrafaelluik Saturday, May 15, 2010 9:19:27 PM

Originally posted by beta33:

One would think Opera would have learned it's lesson when they did Opera browser ads now it's ads in the email ?

Again: no *real* webmail has no ads.

ShaduduAni Monday, May 17, 2010 7:35:52 AM

Limited bandwidth is a problem in fastmail, besides the small mailbox size.

As a result, I only reserve fastmail for use, and only for important matters, when overseas, because, access to fastmail is really very fast, compared to other webmail sites.

But mass mail is no no. sad

Anthonyangelsrock Tuesday, May 18, 2010 1:46:39 AM

im bord drunk headbang

Edward Reidpaleolith Friday, May 21, 2010 8:53:51 PM

I've used FM for nearly ten years, and Opera for longer, so I hope for good things from the combo. A few responses:

There's a third world-recognized Australian landmark: Ayers Rock.

IMAP (though not POP) is available with free FM accounts.

"omail.com" is owned by Orange Brand Services Ltd, though they aren't using it. Not sure if this is the Orange cell phone co. Probably not economic to buy it. But note the long list of domains you can choose from on FM. If you're into short, I thing the shortest is eml.cc.

Up to now, FM free accounts are basically trial accounts, and for anyone who insists on free email for more than very superficial use, I recommend going elsewhere. If it's not worth $10/year ... But it sounds like Opera may decide to increase the limits to make it a more serious option. I don't really care, since I have my own domain and have happily paid for FM's services for several years now.

Edward

robertATfm Friday, May 21, 2010 11:14:07 PM

Originally posted by paleolith:

There's a third world-recognized Australian landmark: Ayers Rock.



Indeed; I forgot that one when making my first post. doh

Originally posted by paleolith:

IMAP (though not POP) is available with free FM accounts.



As you know if you're the EMD Paleolith, FM did this deliberately in order to promote IMAP, which is vastly better than POP. In my case at least, it worked; I haven't used (or wanted to use) POP in over eight years. smile

Originally posted by ShaduduAni:

Limited bandwidth is a problem in fastmail



All email providers limit bandwidth, one way or another; but FM unfairly get flak for doing so, because they're the only one honest enough to admit to the practice. The bandwidth supplied at each service level is far more than enough; I've only very rarely heard of anyone running out.

robertATfm Friday, May 28, 2010 2:48:00 PM

The storage and bandwidth allowances for all accounts (except the no-longer-purchasable Member accounts) have now increased; the trial (Guest) account from 10Mb storage to 25MB (150% increase) and 80Mb bandwidth (100% increase). Reports on the forum are that other account levels have also been increased.

prd3 Thursday, June 3, 2010 3:05:30 PM

Originally posted by beta33:

They actually think opera users will pay for fastmail when Gmail and yahoo are better and freely available ?


Have you tried FastMail? Obviously not.

One would think Opera would have learned it's lesson when they did Opera browser ads now it's ads in the email ?


Are you retarded? Gmail and Yahoo mail both have ads too. You MUST be drunk or something.

Leslie D. MartinAlaskaHome1959 Monday, September 27, 2010 1:24:10 PM

Originally posted by EagleMKD:

So if they upgrade their "free" service to 100 MB, ad-free to 500 MB & the other 2 accordingly, there wouldn't be a reason not to use FM over any other email service.

Actually, there two very big reasons: OS/Browser integration and Smartphone integration.

OS/Browser integration: People want a quick way to get to their email. Hotmail and Apple Mail are integrated into the OS's so users can quickly go to their email box to read, or to compose a message can simply click on a mailto: link to be taken to their email compose screen. Yahoo and to a lesser degree GMail have come up with utilities to accomplish similar feats with their mail services, though not as well integrated as the two former. Without these, FastMail will not be considered a suitable option to many users.

Smartphone integration: It's a mobile world. Users have gotta be able to set up their email to be delivered directly to their (insert your favorite mobile phone here) as *well* as to their on-line mail box, just like they can with GMail, Yahoo Mail, Hotmail, et cetera. If Opera does not incorporate this capability into FastMail and figure out a way to get it onto existing phones (not just new models as they come out), FastMail will not be considered a suitable option to many users.

Worst of both worlds: If Opera does one of the above but not the other, they will be limiting their appeal. But if they do neither, then FastMail will continue to be nothing more than the "also ran" it currently is ("FastMail? What's that?"). And please, do not misconstrue that as being intended as an insult. It isn't. It is merely a statement regarding the perception of most computer-users. In point of fact, I have looked at FastMail and I like some things about it but those deficiencies are the very two reasons I have not [yet] moved the mail accounts for myself and my wife to FastMail. And yes, I would be willing to pay for advanced features (I have done so in the past with Yahoo Mail for a few years).

N. BohrNBohr Sunday, April 24, 2011 12:50:37 AM

Some questions: I have had an operamail.com ID for many years. I have used the Opera Browser for several years. Now that operamail.com is now fastmail.fm, will the Opera Browser use the fastmail.fm as its mail client?

Another recent item I have found. Using the Opera Browser 11.10 I have noticed that certain HTML tags are display as text under Opera. The same pages under Firefox do NOT display the HTML tags as text.

Is one of my Opera setting wrong?

Another question: In Fastmail when composing an email. How does one attach an anchor to a link with the email.

Operamail Home

The "Link" icon displays a input box with three fields: Link Type, Protocol, URL. In the Opera Mail client, I was able to add an anchor to a link. Can this be done with fastmail.

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