Usability is a hot topic these days – the word alone gets over 48 million hits on Google. But what does it really mean? We decided to go to Opera's resident usability guru Yenny Otero to get the lowdown on human-computer interaction. Our conversation ranged well into other media, however, including the future of TV!
Anna: Hola Yenny! Could you tell us your official title at Opera and what is it that you do?
Yenny: Hi there. My title is Senior Interaction Designer, which means that my job involves trying to understand how non-technical people use the Internet, and how to make a better browser for them.
Anna: What does usability mean to you as an interaction designer?
Yenny: It's a popular term among technical people at the moment as the new “solution to everything.” But usability is only one part of the whole picture. Before making something easy to use you should be sure that your product is useful and desirable in the first place.