Email receipt

Email receipt

Please add an email receipt to the email client. No reason why this should not be present in this day in age.
Need it.

-1

a) AFAIK, there is no official standard for this
b) because of that, incompatibility may/will happen
c) AFAIK, there's not a single MUA out there, which does not ask for the ping-back to be send

If you really need it - though I couldn't imagine a situation for this - use a webbug or kindly ask the receiver to ping back with a short message; better yet, use a different thing than email.

Oh, and the obligatory, -10^e99, because gpg is way more important.

There's http://tools.ietf.org/html/rfc5337

For sending a receipt request, all Opera has to do is include a Disposition-Notification-To: header in the message that looks just like the From header.

Then, Opera just needs to detect that header in messages it receives and display a notification bar asking the user whether they want to send a return receipt.

If the user says yes, Opera needs to send a multipart/report; report-type=disposition-notification;, message with the subject of the received message prefixed by "Return Receipt (foo) - " where foo is "displayed" or "deleted" for example.

The receipt message that Opera sends should have 3 parts:

1. A text/plain part mentioning that the message is a return receipt.

2. A message/disposition-notification part that contains UA info specified via the Reporting-UA, Final-Recipient, Original-Message-ID and Disposition headers.

3. A text/rfc822-headers part that contains the headers of the message you sent out.

Finally, Opera needs to support displaying such a return receipt message itself.

As far as implementing the whole spec, I don't think that's necessary. Opera just needs to do as much as popular mail clients do (after all that's all users want).

So, Opera sending a receipt request in an outgoing message would be super super easy to implement. Opera sending a return receipt and handling return receipts would be more work, but shouldn't be too hard for Opera. Opera could even make sending a return receipt just be a simple text/plain-only message. I think most users would be grateful just for that.

So, + 1 since so many users over the years have asked for this. But, -1 because the recipient can ignore your receipt request and -1 because it's super easy to type "Please let me know if you read this." in the message.

+ 1
I think it`s important. I have situations when I need it.

I didn't think it would be to hard to do this. Just about ever modern email client can do this. I will had a plus one also +2.
This would make opera my number one client. It's nice to be able to click a email like and have it open up right in opera.

I'd also appreciate the addition of read and delivery receipts.

I use Opera for both my personal and business emails, but need proof that clients have received and read my emails for business and as much as I don't like outlook I will have to consider using it again for that reason even though I don't want to (

Originally posted by klm736:

but need proof that clients have receive

If all your clients are willing to approve sending a read receipt back to you, when you put "please let me know if you get this message" or whatever in the message, they should have no problem, clicking reply, typing "thanks" or "got it" or "understood" or "acknowledged" etc. and clicking send. It's so crazy simple for them. Even the lazy shouldn't have a problem with it.

I like see your clients. Cuz my clients can barely get to the return button period.

Originally posted by VoodooChild:

I like see your clients. Cuz my clients can barely get to the return button period.

Yeh, I think that's the problem with any acknowledgement method where the user has to do something. You're always going to have a number of users that are a pain where you're lucky if you can rely on them to acknowledge in any way.

With that said (and regardless of the above), if Opera adds read receipt support (for returning), there should be an opt-in option (with opt-out whenever you want) where Opera automatically returns a receipt.

It'd be configurable per contact/sender and would have options like "when messages are received from sender" and "when messages from sender are marked as read" with only the latter checked by default, perhaps. And, of course, messages that are marked as spam wouldn't trigger this (with perhaps some other safety measures).

That's just a basic idea that could be improved upon.

The reason I suggest something like this is that when Opera implements something, that don't just duplicate behavior and do it just like users want. They improve upon it and make it their own.

-1

Seems very intrusive. I've aways disabled any options of return receipts/notifications in any and all email programs i have ever used.

If a response to an email is needed, I'll do it myself thanks.

+1

I use Opera at work and I often need to receive a proof that my mails are read (or at least opened). My boss asks me to print my read receipts !! I have to say that I use Opera M2 less and less because of that... Too bad ! I'm sure it's very easy to add to Opera. I hope developers will read us.

I think this is all a bit pointless, Basically because you can disable responding/replying to requests for read receipts in most email applications.

Originally posted by nataniel:

I use Opera at work and I often need to receive a proof that my mails are read (or at least opened). My boss asks me to print my read receipts !! I have to say that I use Opera M2 less and less because of that... Too bad ! I'm sure it's very easy to add to Opera. I hope developers will read us.

All these people you're sending to, are they employees too where they're told that they can't disable/ignore read receipts in their client and must send them?

If they're not employees, are you really getting 100% success rate with people sending you read receipts? If so, that would seem odd as most people hate sending read receipts and will choose not to send them.

Do you know why it was decided to rely on read receipts when only a few clients support them and when just replying to the message saying they got it would be sufficient?

Originally posted by burnout426:

All these people you're sending to, are they employees too where they're told that they can't disable/ignore read receipts in their client and must send them?

If they're not employees, are you really getting 100% success rate with people sending you read receipts? If so, that would seem odd as most people hate sending read receipts and will choose not to send them.

Do you know why it was decided to rely on read receipts when only a few clients support them and when just replying to the message saying they got it would be sufficient?

No I don't have 100% success rate but most of time people send me read receipts.

My boss isn't really young and she doesn't trust emails. She always says that a mail can be lost or that she doesn't know if it has been received, so, when she wants me to send an important mail, she always asks for a read receipt. It's reassuring.

I don't understand why Opera doesn't add this feature. I'm sure it's easy to add and Opera users don't have to use it if they don't want to... I wouldn't use some features people need and would like to be added in Opera but I don't say "No it's useless !!". Where is the problem ? It's just a fact that lots of people need them and use them. A few clients support them ? Outlook and Thunderbird use them. Here in France, most of professionnals use Outlook or Thunderbird and guess what... Most of them ask a read receipt too ^^

I tried to add in every mail something like "thank you to send us a message to show you got that mail" but often people don't respond. They just want an easy and quick way to show it => read receipt ^^

It's a useless debate. We are in the wishlist and people ask for read receipt, that's all. As I said earlier, if you don't want to use them, you won't have to. Just ignore this feature

Originally posted by VoodooChild:

I didn't think it would be to hard to do this.

Its not hard to search the forum before posting either, but very few users do, or don't try more than a basic search. Users should have got the message by now, but they seem to have "read" turned off.

Originally posted by nataniel:

It's reassuring.

Its deluding. It makes you think that the recipient read the message, when all they did was click a button or have their mail program send an automatic reply. If you don't get a receipt because they disable the feature does it tell you that they didn't receive the message? If you're sending mail to known contacts, you really don't need to worry that it arrived — it almost certainly did. If it is important, follow up with a phone call.

Originally posted by burnout426 in June 2010:

Only my opinion, but, this is never going to happen in Opera.

Never say "never," but I also don't see the point of adding this feature. There are more reasons not to support it than there are to add it.

Originally posted by haavard in March 2004:

Return receipt is not a feature which most people will have any use for. Most e-mail clients don't even support or enable this feature. Only in a setting like an internal/company/school network would this be useful - in some cases. But why do you need to know if someone read your mail? Shouldn't people have their privacy?

+1 needed i think

Originally posted by haavard in March 2004:

Return receipt is not a feature which most people will have any use for. Most e-mail clients don't even support or enable this feature. Only in a setting like an internal/company/school network would this be useful - in some cases. But why do you need to know if someone read your mail? Shouldn't people have their privacy?

^^My thoughts exactly^^, And couldn't agree more with Haavard's comments regarding this subject/feature(?).

Originally posted by nataniel:

It's a useless debate. We are in the wishlist and people ask for read receipt, that's all. As I said earlier, if you don't want to use them, you won't have to. Just ignore this feature

I think it'd be nice to have as an option for those that want to use it. However, it does involve some UI work and the writing of code (after dong the research on the spec) to generate the multipart response etc. UI work, even for something simple, is always a big deal. Given that, I was asking about your experience to try to find some strong reasons for Opera to take the time to implement.

Originally posted by burnout426:

I think it'd be nice to have as an option for those that want to use it.

Sure.

Originally posted by burnout426:

However, it does involve some UI work and the writing of code (after dong the research on the spec) to generate the multipart response etc. UI work, even for something simple, is always a big deal.

They don't need to rewrite Opera ^^ and we don't need an exceptional stuff with design buttons and so on. I'm sure the easiest way to add it will be greatly appreciated !

Originally posted by burnout426:

Given that, I was asking about your experience to try to find some strong reasons for Opera to take the time to implement.

Well, as I said, here in France, most of people use Thunderbird or Outlook (very used by the professionals). These clients support return receipts and people use them a lot. I love using Opera. It's the only browser with so many built-in features, but every time my boss needs a return receipt I have to use an other email client. So the new contacts' addresses are added to an other email client and later I have to use it... So I use Opera less and less ^^

I hope you understand my position.

I'd like to have this feature too. It should be just like in Outlook Express -- you have the options of :

-Request a read receipt for all messages

-Never send a receipt
-Always send a receipt
-Ask me about each receipt request

Originally posted by VoodooChild:

Please add an email receipt to the email client. No reason why this should not be present in this day in age.
Need it.

+1

I would find an option to get a message read receipt very helpful.
Global set by email account would be good, our an email account option to "show send read receipt tick box" so that you could choose when composing would be even better.
Thanks - Will.