Spam/Not Spam - Duplicating Messages in Unread?

I am having a problem with the "Unread" folder under the "All Messages" section of Opera Mail. I am using 11.51 on Windows 7.

When I am reading a message and click the "Spam" tool bar button, the message is marked as spam and a copy then appears in my designated Spam folder (I am using an IMAP server). However, I then have two identical messages in my "Unread" folder, both marked spam. Further, if I decide it wasn't spam (judged prematurely or something) and click the "Not Spam" tool bar button, I then have three identical messages, all marked as not spam. However, it leaves a copy in the Spam folder on my IMAP server.

Does anyone know what is going on or how to solve this problem?

Jeremy

Some things you can try:

Go to the account manager and on the imap tab set the folders for spam, trash and sent messages. Also, on the unread view click on view > show and uncheck "show spam".

LeoCG,

Thank you for the information. I do have the folders setup properly for the Spam, Trash and Sent Messages. Unchecking "Show spam" removes the message from the Unread folder right away. That is good. However, it still has problems.

1. When marking a message as spam, it is copied from the INBOX to my Spam.TrainBad IMAP folder, which is what I set the "Spam" folder to for this account. This is good. However, it leaves a copy in the INBOX of this account. So, the message now exists in two locations INBOX and Spam.TrainBad.

2. When marking a message accidentally as spam, it removes the Spam attribute but it leaves the copy of the message in the Spam.TrainBad folder. This is bad because my server trains its own spam system to reject spam messages at the SMTP level via Bayesian filtering. Every ten minutes it iterates through the messages in my Spam.TrainBad folder teaching itself that it is spam and then moves the message to the "Spam" folder (I also have a Spam.TrainGood for false positives).

So, is there any way to make the Spam/Not Spam buttons MOVE the message to and from the INBOX/Spam.TrainBad folders instead of copying the message each time an action is performed?

Thanks,

Jeremy

What IMAP server are you using and do you know what IMAP server software and version it runs on? (Some old Dovecot and Exchange servers have problems with Opera)

Also, a log of you marking a message and spam and then marking it as "not spam" would probably show why the server is having a problem.

The IMAP server is dovecot. Doing a dovecot --version yields 1.0.15... an old version. Let me get that updated and see what happens.

Jeremy

Make sure to update to a version of Dovecot that supports UIDPLUS if possible. Also, try testing with the latest 12.x snapshots at <http://my.opera.com/desktopteam/blog/>.

Upgrading to dovecot 2.0.15 changed the symptoms but did not fix the overall problem. Upgrading to Opera 12.00 fixed the problem on both dovecot 2.0.15 and dovecot 1.0.15. Dovecot 1.0.15 is the latest release available in Debian stable, so I kept with the current 1.0.15 that Debian has recommended. All is working great. I think I'll just stick with Opera 12.00.

Thanks for the help,

Jeremy