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Opera crashes on videos (youtube etc.)

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7. October 2011, 03:13:33

psychoholicx

Posts: 2

Opera crashes on videos (youtube etc.)

I've searched for this problem, but I couldn't find anything, so here I am.

My opera crashes about 20% of the time when I try to watch a youtube video. If it does crash, it crashes within the first second of the video. Most of the time I can reopen my browser and watch that exact same video and it will work.


Problem signature:
Problem Event Name: APPCRASH
Application Name: opera.exe
Application Version: 11.51.1087.0
Application Timestamp: 4e57717e
Fault Module Name: npesnsonar.dll
Fault Module Version: 0.70.0.0
Fault Module Timestamp: 4e79a926
Exception Code: c00000fd
Exception Offset: 00017ca7
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 1abe
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: ed75
Additional Information 4: ed7569c3780b32c1379e4d0034444fb6

7. October 2011, 06:37:22

juress

Posts: 2

Well its a .dll file from the "Battlelog web plugins" folder, which is the Battlefield 3 web service.
npesnsonar.dll in particular is dll ofSonar voice platform included in this web service.

You can recreate this crash by havingbattlelog opened in your browser (with web plugins installed) and go and click on any link to YouTube video. It crashes as soon as the video starts.

I have 12.00 alpha now, but this problem was the same in 11.51.
Got latest flash player 11 installed x64.

Problem Event Name: APPCRASH
Application Name: opera.exe
Application Version: 12.0.1076.0
Application Timestamp: 4e82d1cf
Fault Module Name: npesnsonar.dll
Fault Module Version: 0.70.0.0
Fault Module Timestamp: 4e79a926
Exception Code: c00000fd
Exception Offset: 00017ca7
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1029
Additional Information 1: 2f8c
Additional Information 2: 2f8cc3b963773612a3046c9198065e23
Additional Information 3: 0319
Additional Information 4: 03196e70eb0d667e779ab431e5f11b34



The dll file is here - "C:\Program Files (x86)\Battlelog Web Plugins\Sonar\0.70.0\npesnsonar.dll"

Please fix this problem smile

7. October 2011, 07:02:27

psychoholicx

Posts: 2

Thank you very much. I built a new system to play BF3, but I didn't buy a new HDD, so I didn't bother reinstalling my OS. I figured this was one of those errors.
I looked at the error report and googled the .dll file. I found the website and everything, but I didn't connect the dots that it belonged to battlelog and that youtube crashes only because of battlelog. That explains why it only sometime happened and why I can reopen the browser and it'll work. (closing the browser logs you out of battlelog)

Thanks for the work around fix.

Hope it can be fixed by either EA, sonar or opera! bigsmile

7. October 2011, 07:31:56

juress

Posts: 2

Originally posted by psychoholicx:


Thanks for the work around fix.
Hope it can be fixed by either EA, sonar or opera! bigsmile


No problem smile
Lets hope some of those three will bother bigsmile

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