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Album upload does not work properly

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14. October 2011, 07:01:11

serola

Sami Serola

Posts: 8674

Album upload does not work properly

I know this same topic has been mentioned on other posts as well. Moreover, there are older posts reporting the previous cases when the album upload was not working. I decided to start new topic with descriptive title, since this is a new case, which started something like two days ago.

Album upload has started to work very slowly even on fast network connection. If trying to upload multiple pictures, it seem to fail, upload only two to three of the pictures, or pictures become uploaded after all but it takes very long time. Anyway, the server seem to give false feedback on upload progress, showing only few of the pictures as uploaded at first.

On Opera Mini browser using slow 2G connection the album upload does not work at all. One has to use email upload instead.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

18. October 2011, 04:45:37

serola

Sami Serola

Posts: 8674

More about problems on Opera Mini...

When using Wifi on phone, the uploads may succeed but the user does not get any reliable feedback. Upload page just become reopened and on file field there's some local temp file address.

One has to go and open album to find out if the picture file has been uploaded or not.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

18. October 2011, 05:55:57 (edited)

RachelJuleiane

Mobile Blogger

Posts: 650

I thought its just my network connection, I am using a mobile netvigator on a 3G network, but I can not upload photos the server closed halfway through the upload process. Sometimes it says upload has been successful but when I view the album there was no photo uploaded.

confused
Life without freedom is not living at all.

18. October 2011, 06:15:03

serola

Sami Serola

Posts: 8674

Originally posted by RachelJuleiane:

Sometimes it says upload has been successful but when I view the album there was no photo uploaded.


Some peeps get the opposite: No feedback if upload succeeded. Therefore you may accidentally upload the same picture multiple times before you realize it's already uploaded.

And this happens on all browsers and even on very fast university network. So, it must be the MyOpera server side acting slowly and not giving correct feedback.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

18. October 2011, 07:12:31

RachelJuleiane

Mobile Blogger

Posts: 650

No photo is uploaded, opera just reply so. It started last Saturday if I remember it correctly.
Life without freedom is not living at all.

18. October 2011, 12:12:12

danivf

Posts: 1

Same here. Photos are not uploaded today - not by mail nor by uploader (classic). Yesterday they uploaded, but faulty: I uploaded 2 times, as the connection timed-out. But after that I could not delete these...and many showed as blank. I deleted the whole album, but the new album does not receive my uploads.

As this is a recurring problem I wonder when Opera is going to fix it?!

20. October 2011, 20:59:07

EinSascha

Posts: 4

Same here with Opera 11.52. I don't know when it started. If I try to upload directly from a new blog entry, I get this error after clicking the upload-button:

You tried to access the address http://upload.my.opera.com/EinSascha/files/addpic.pl, which is currently unavailable.

I'm very sorry to see My Opera deteriorate. Statistics were never fixed, even though there are lots of free statistic tools.

31. October 2011, 13:17:55

Kaitz

Posts: 9

I am having problem uploading too for the past weeks. Until now, i keep trying but still cannot upload photos using Opera Mini.

1. November 2011, 03:53:11

RachelJuleiane

Mobile Blogger

Posts: 650

Originally posted by Kaitz:

still cannot upload photos using Opera Mini.



Me too.

Using pc I have uploaded 11 photos today and its fast using IE, but Chrome would not display the webpage.
Life without freedom is not living at all.

2. November 2011, 12:22:55

robertj

Developer, Websites

Posts: 551

We tried uploading with Opera Mini (on Android) and it worked perfectly for us. What phone and Opera Mini version do you have?
The morning sun has vanquished the horrible night.

3. November 2011, 07:36:29

serola

Sami Serola

Posts: 8674

Originally posted by robertj:

We tried uploading with Opera Mini (on Android) and it worked perfectly for us. What phone and Opera Mini version do you have?


Tell also how fast connection speed you are using (GPRS, EDGE aka 2g, 3G or Wifi).

EDIT: No problems here either, when using EDGE (236.8 kbit/s). I try later on GPRS.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

3. November 2011, 08:52:13

RachelJuleiane

Mobile Blogger

Posts: 650

I was using Operamini on Android (HTC Wildfire) - Wifi connection when I uploaded.
The same thing with my SE J108i using GPRS. It could be the network connection.
Life without freedom is not living at all.

3. November 2011, 08:54:48

robertj

Developer, Websites

Posts: 551

Could you try to upload them by e-mail, either by an e-mail client or sending by MMS to unique e-mail address for your album?
The morning sun has vanquished the horrible night.

3. November 2011, 08:57:33

serola

Sami Serola

Posts: 8674

Originally posted by RachelJuleiane:

I was using Operamini on Android (HTC Wildfire) - Wifi connection when I uploaded.
The same thing with my SE J108i using GPRS. It could be the network connection.


One using Wifi and another on GPRS. So, very likely not a speed issue then sherlock

Originally posted by robertj:

We tried uploading with Opera Mini (on Android) and it worked perfectly for us.


You should have someone from your team working the other side of the globe lol Somewhere warm... cool
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

3. November 2011, 09:49:41

RachelJuleiane

Mobile Blogger

Posts: 650

@robertj- I will try later and give feedback. @ Sami- maybe they should and try the tropics wink

(Forum quick qoute not working knockout - another issue though)
Life without freedom is not living at all.

3. November 2011, 09:55:10

RachelJuleiane

Mobile Blogger

Posts: 650

It just puzzles me why I can upload the same photo in facebook using operamini browser and why not direct on my albums here?
Life without freedom is not living at all.

3. November 2011, 12:43:07

RachelJuleiane

Mobile Blogger

Posts: 650

Just uploaded here Rachel - Infinity Pool
using GPRS without problem. up
Life without freedom is not living at all.

3. November 2011, 12:53:01

robertj

Developer, Websites

Posts: 551

Nice! There could be problems with album uploads as a result of the JavaScript problems we have been experiencing today. A fix will be shipped soon. smile
The morning sun has vanquished the horrible night.

19. November 2011, 13:59:19

sadhuvan

Posts: 1

Greetings to all.Me to facing the problem.Opera server,never accept my photos to upload.it terminates.and give a message!Ramasamy Sadhu(SADHUVAN) India 19th November.2011 A.D

20. March 2012, 08:36:28

serola

Sami Serola

Posts: 8674

I have understood people have difficulties to upload pictures into their albums again when using Opera Mini browser. I will test this later on today and give more detailed report on what I find out.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

20. March 2012, 09:44:21

RachelJuleiane

Mobile Blogger

Posts: 650

Okey, here is what actually happen. In operamini by the way.
Click the upload form→choose file (i.e. File name: reflection.jpg)→click upload (loading very slow)→upload fail (the file name was replaced with: 1/reflection.jpg"→repeat the upload process and myopera reply is
" Bad Request, the file reflection.jpg does not seem to contain a valid image" →click back arrow and i will get a reply that says "Upload Successful " click the album and there is no photo uploaded.
This happens even in my photo blog. I can paste the link here.
Life without freedom is not living at all.

20. March 2012, 10:53:42 (edited)

RachelJuleiane

Mobile Blogger

Posts: 650

Here is the link to that blank photoblog:

http://my.opera.com/RachelJuleiane/blog/dew-drops

When edited there is the file name but when i edited and try to copy and paste it is invisible bigeyes




Here is the transcript of that blank space above [imright=http://files.myopera.com/RachelJuleiane/operamini/1331874381.jpg]
Life without freedom is not living at all.

21. March 2012, 07:46:45

serola

Sami Serola

Posts: 8674

doh Almost forgot to run the test. I did it now:

1) First attempt on EDGE connection and using Opera Mini for Android: Not able to connect.
2) Second attempt: Upload successful.

EDIT: Correction, picture was not uploaded after all yikes Uploader just claimed so.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

21. March 2012, 08:02:52

serola

Sami Serola

Posts: 8674

I tried again and here is what I get:

Notice this: "You have not yet uploaded photos to this album." And yet there is navigation list on bottom of page that shows there are 163 pictures as there should be, and are.

So, upload does not succeed after all. Photo I tried to upload never become upload.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

21. March 2012, 08:41:16

RachelJuleiane

Mobile Blogger

Posts: 650

That's what has been happening to my upload attempts for the past week. Today not a single photo was uploaded. I am using GPRS connection now.
In my tablet which rely on wi-fi its out of the question.
Life without freedom is not living at all.

22. March 2012, 08:59:57 (edited)

serola

Sami Serola

Posts: 8674

Okay, here what seems to happen. On first try you often get "time out" out notice: "Connection failed." And you see buttons: "Try again" and "Cancel". If you hit "Try again", then you end up with failed upload like shown on the picture on my previous post above.

So, best workaround is to cancel and start the whole process right from the beginning. I managed to upload one picture doing so.

Nevertheless, MyOpera picture uploads are very unreliable on Opera Mini, thus making it very unpleasant experience awww

EDIT: New test. Number of times I tried to upload picture on Opera Mini: IIII IIII faint Then I just gave up bomb
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

22. March 2012, 09:27:17

Opera Software

digmed

Developer, My Opera

Posts: 1168

What's the size of the images you're trying to upload? I can imagine if you're on a slow connection it takes too long time to upload the image, and this causes a timeout after a while. For example, if you're attempting to upload a 3 MB image over a GPRS/EDGE connection you might want to try to lower the image size to 1 MB or VGA before uploading.

I tried uploading a 8 MB photo over a HSDPA connection, and indeed i get this error after about a minute.

22. March 2012, 09:37:00

serola

Sami Serola

Posts: 8674

Originally posted by digmed:

What's the size of the images you're trying to upload?


390KB was the last one I tried to upload for nine times, and using EDGE. At this location speed test gives me 170Kbps.

EDIT: I tried once again with same 390KB image to make sure I'm still using the same mast. No success and got time out notice.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

22. March 2012, 11:09:43

RachelJuleiane

Mobile Blogger

Posts: 650

The last i tried to upload about 10 minutes ago is 235kb, i have resized all my photo taking into consideration my connection. But still no success, either, page error or bad request is the reply.
Life without freedom is not living at all.

23. March 2012, 02:57:20

RachelJuleiane

Mobile Blogger

Posts: 650

What has been done about the problem?
Life without freedom is not living at all.

23. March 2012, 09:49:24

Opera Software

digmed

Developer, My Opera

Posts: 1168

Originally posted by RachelJuleiane:

What has been done about the problem?



We've been testing this, and have only been able to reproduce with large images (~8MB) so far. Sending the same large images via email from my phone works fine, so perhaps you could try uploading via email again if you're able to?

23. March 2012, 11:20:22

serola

Sami Serola

Posts: 8674

@digmed - I suppose you have better phone network in Norway than in Finland and Philippines lol Well, I have not tested with 3G yet, because I usually keep my phone on GPRS/EDGE to save the battery, and because Opera Mini usually is so fast up

Originally posted by digmed:

try uploading via email


I suppose we must use that then awww And yet I hope you find the reason for this.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

24. March 2012, 00:54:56

RachelJuleiane

Mobile Blogger

Posts: 650

I have tried it already and the reply was 'upload failed, server not responding' faint
Life without freedom is not living at all.

26. March 2012, 06:34:28

serola

Sami Serola

Posts: 8674

Originally posted by RachelJuleiane:

I have tried it already and the reply was 'upload failed, server not responding'


You mean email upload? If so, then what options there are left?
I also had issues when trying to use 'classic uploader' on PC sad
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

31. March 2012, 02:55:04

kimberlyadler

Posts: 2

What has been done about the problem? I think it will be OK haa

31. March 2012, 15:22:11

Originally posted by RachelJuleiane:

I thought its just my network connection, I am using a mobile netvigator on a 3G network, but I can not upload photos the server closed halfway through the upload process. Sometimes it says upload has been successful but when I view the album there was no photo uploaded.


Same here
3 mobile dongle and Ubuntu 10.4. on a PC.

Albums sort themselves out of sequence if you load a lot at once (which is the whole point of using Opera) and I can only load one picture at a time with email.

An associated problem appears to be the server not accepting posts of any sort. I will post that message here next time I get that.

Just for the record; this version (the latest stable one) is an excellent tool and I much prefer it to Firefox. So; many thanks for all the hard work.
It is worth every penny it costs and more.

Many thanks to all involved.

31. March 2012, 15:30:41

Originally posted by serola:

I have understood people have difficulties to upload pictures into their albums again when using Opera Mini browser. I will test this later on today and give more detailed report on what I find out.



The previous post to this is November and a new Opera browser edition came out some time in between. So this has just started happening again I presume. It's been going on for a few weeks. Something has changed in the code somewhere in that time I am sure.

31. March 2012, 19:36:21 (edited)

Originally posted by digmed:

What's the size of the images you're trying to upload? I can imagine if you're on a slow connection it takes too long time to upload the image, and this causes a timeout after a while. For example, if you're attempting to upload a 3 MB image over a GPRS/EDGE connection you might want to try to lower the image size to 1 MB or VGA before uploading.

I tried uploading a 8 MB photo over a HSDPA connectio and indeed i get this error after about a minute.


I'm uploading weather charts and usually a hefty load but lately to keep them in sequence I do just two to four.

I also get a problem with the flash uploader blanking me off after selection.
It just returns to the Upload Images page but fails to give the link to do so, so I can start again. I have to F5 it.

As it happens these were a diconnection problem with the USB:



Maybe it is a hardware fault?

12. April 2012, 12:11:01

Kelisha

Posts: 27

It's HAPPENING! again I shot some Beautiful Portraits of Myself & this Mornings Beautiful Blue Sunny Sky from My Window sill on My Symbian Nokia 2730 Mobile phone in the last 24 hrs & I cannot Upload anything not even a New Profile Pic so therfore it's Blank.sad
Not HAPPY Jan.sadmad

12. April 2012, 12:14:05

Kelisha

Posts: 27

It's HAPPENING! again I shot some Beautiful Portraits of Myself & this Mornings Beautiful Blue Sunny Sky from My Window sill on My Symbian Nokia 2730 Mobile phone in the last 24 hrs & I cannot Upload anything not even a New Profile Pic so therfore it's Blank.sad
Not HAPPY Jan.sadmad

20. April 2012, 09:37:12

serola

Sami Serola

Posts: 8674

I suppose some improvement has happened because I managed to upload 248 KB picture to one of my albums when using Opera Mini.
Trust that little voice in your head that says "Wouldn't it be interesting if...." And then do it. - Duane Michals

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