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Unable to update or remove recovery account from My Opera Mail Beta account settings

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3. November 2011, 20:17:59

sethfulton

Banned user

Unable to update or remove recovery account from My Opera Mail Beta account settings

I would like to remove the gmail account from under settings => account. I believe this was the myopera.com recovery account when I signed up for the My Opera Mail Beta.



I have since discontinued use of that particular gmail address and would like remove the account or at the very least, update it.

It does not appear that end users are currently able to update or remove the recovery account, so please log this as a feature request.

4. November 2011, 05:41:49

Opera Software

marianh

My Opera Mail Tester

Posts: 698

Hi there,

Thanks for the report - we're aware of the current limitations of not being able to change your backup address.

You're one of the very special users that has their secondary account displayed. New users don't have it at all - because we agree that it's not really necessary unless you explicitly want to add a POP link to that account.

For the time being, you can add your new address as a new account, fetch your mail from it, and even select it as your default account when replying. I hope that helps smile
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

4. November 2011, 16:16:48

Originally posted by marianh:

You're one of the very special users that has their secondary account displayed.


So am I and I wish I wasn't. In a comment on the Opera Mail Team blog, I posted about this issue and I was met by a improper reply by Johan Borg.

He said "what problem is it causing that you can answer e-mails from the address you have set up as recovery address for My Opera."

The problem is that I have DELETED my Gmail account and I do not even wish to see any Google-related thing on my favorite web mail service which is my only e-mail account.
Windows 7 SP1 x86 edition and Windows XP Service Pack 3.
If you need any help from me with regards to Opera, please make a comment on any of my blog posts.
Support Opera wishes

11. December 2011, 22:46:58

Opera Software

marianh

My Opera Mail Tester

Posts: 698

Apologies for the delay in reply - we should have a solution for this soon.
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

8. January 2012, 03:28:19

2012 Bump.p
Windows 7 SP1 x86 edition and Windows XP Service Pack 3.
If you need any help from me with regards to Opera, please make a comment on any of my blog posts.
Support Opera wishes

29. February 2012, 08:46:05

ericpersonsthlm

Banned user

I wish to get an answer to this too. I have same problem but don't want to expose that email address here.

1. March 2012, 00:41:42

Opera Software

marianh

My Opera Mail Tester

Posts: 698

This has not been forgotten.
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

1. March 2012, 13:07:13

ericpersonsthlm

Banned user

Thanks looking forward to that solution then.

15. March 2012, 20:50:19

Enrico89

Posts: 1598

Any news?
I download all my email into MyOpera Mail, but i can't do this with yahoo mail because i've this problem sad
"Ero solito portare una pallottola nel taschino, all'altezza del cuore. Un giorno un tizio mi tirò addosso una Bibbia ma la pallottola mi salvò la vita." Woody Allen

<b>"Sono diverso, sono polemico e violento / non ho nessun rispetto per la democrazia /e parlo molto male di prostitute e detenuti / da quanto mi fa schifo chi ne fa dei miti / di quelli che mi diranno che sono qualunquista, non me ne frega niente"</b> G.Gaber, Quando è moda è moda

16. March 2012, 00:13:40

Opera Software

marianh

My Opera Mail Tester

Posts: 698

Sorry guys, I know this is taking longer than it should sad It's still most definitely on the upper end of our todo list. I'll let you all know here as soon as it's fixed.
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

12. April 2012, 06:52:11

Opera Software

marianh

My Opera Mail Tester

Posts: 698

All secondary accounts are now able to be deleted. Let me know if you have any issues, thanks! smile
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

12. April 2012, 14:41:39

Good - it works. yes
Windows 7 SP1 x86 edition and Windows XP Service Pack 3.
If you need any help from me with regards to Opera, please make a comment on any of my blog posts.
Support Opera wishes

21. April 2012, 06:43:22

Enrico89

Posts: 1598

It works smile Thank you
"Ero solito portare una pallottola nel taschino, all'altezza del cuore. Un giorno un tizio mi tirò addosso una Bibbia ma la pallottola mi salvò la vita." Woody Allen

<b>"Sono diverso, sono polemico e violento / non ho nessun rispetto per la democrazia /e parlo molto male di prostitute e detenuti / da quanto mi fa schifo chi ne fa dei miti / di quelli che mi diranno che sono qualunquista, non me ne frega niente"</b> G.Gaber, Quando è moda è moda

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