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failed to write log file, error 31???!!!!

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21. November 2011, 05:23:43

lasurance

Posts: 2

failed to write log file, error 31???!!!!

I have been using opera for a long time. now, I'm using 11.10. However, when I try to update to the latest version, it shows the error:

failed to write log file error 31.

what should I do now?

thanks

thomas

21. November 2011, 13:37:22

burnout426

Posts: 13202

See if you can find opera_install_log.xml in Opera's program files directory. If it's already there, delete it or at least, right-click on it, goto properties and check permissions of the file to make sure the installer can write to it. Also, if you're running the installer on a standard user account and installing to the program files folder, you might need to run the installer as an administrator instead.

Did you download the Opera installer from www.opera.com and try to run it and install it over the top of your current install to upgrade it? Or, are you talking about the auto-update. Try the manual install way first.

21. November 2011, 17:19:46

lasurance

Posts: 2

thanks. here is how it is fixed:

1) download the update.
2) delete the opera-install_log.xml in previous install.
3) run installer as admin.

it reported another error, but can skip it (I forgot what it is).

thanks

16. December 2011, 04:29:01

snowman0384

Posts: 1

I just wanted to say thank you for the information above. I had been unable to install the last few updates because of this error. I am not up to date. Thanks!

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