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why arent opera deleting peoples account when asked

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3. December 2011, 02:21:45

darrenclubland

Banned user

why arent opera deleting peoples account when asked

why isnt my account deleted as i requested i have sent 5 or 6 emails with no response the customor service on here is pathetic and discusting you ask people to contact you they do and get no reply says a lot for opera dont it stay away people i have told friends never to open accounts with theses people

3. December 2011, 11:02:59

H82typ

Dennis

Posts: 15061

You have next to no data in your account. Change your password to something random and walk away.
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3. December 2011, 16:20:37

Let's see who can delete My Opera accounts - My Opera developers, My Opera Moderators and the Community Managers. My Opera developers are already busy with bug-reports for My Opera and Community Managers busy with their own work and the Opera News blog.

Left are a team of moderators which at the time of writing consists of 60 members. Out of 60 members, many of them are only for language-specific forums. That leaves a few moderators monitoring the English forum.

Moderators also have too much work with spam and porn reports - still there are not more than 5 cases in a month when the account is not deleted on request. That's a very low number - considering the low count of people eligible for account deletion.
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3. December 2011, 21:17:22

greench

Posts: 4825

Did you contact right person that can delete your account? Opera has nearly 1000 employees but Espen and Alexandre could remove an user's account from My Opera. You should fill this form http://my.opera.com/community/contact/myopera/?selected=delete and sent it.
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4. December 2011, 03:30:43

Moderator

Leevi

Posts: 864

Originally posted by Swapnil99pro:

Let's see who can delete My Opera accounts - My Opera developers, My Opera Moderators and the Community Managers. My Opera developers are already busy with bug-reports for My Opera and Community Managers busy with their own work and the Opera News blog.

Left are a team of moderators which at the time of writing consists of 60 members. Out of 60 members, many of them are only for language-specific forums. That leaves a few moderators monitoring the English forum.

Moderators also have too much work with spam and porn reports - still there are not more than 5 cases in a month when the account is not deleted on request. That's a very low number - considering the low count of people eligible for account deletion.



Moderators can ban accounts, but we do not see (at least I don't) the account deletion requests. Occasionally some people try to use the report users button to get their accounts deleted, "this is my account, please delete" or something like that, but plain old moderators do not see who sent that report, so that is pointless.

I guess the community managers are too busy improving the community to delete the accounts... Maybe they should give us moderators more powers, so we could help.

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