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adjusting to the new email client: a mini-guide of sorts

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Tuesday, 18. February 2003, 02:02:41

emiliano

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Posts: 4

adjusting to the new email client: a mini-guide of sorts

well, it's taken me a little while to get used to M2, the new email client in opera 7...

i'm starting this thread to post suggestions and what i've found in order to help other "new" users adjust to the changes. this is by no means a complete and concise guide or how-to. only some things i've found that have helped me that i will post here, and i invite others to post things they have found that help them use M2 as well. this is not meant to be a critique or complaint thread :smile:

first off, when starting up opera 7 and using the m2 email client, you must realize that this is a totally new system of storing your email. forget what you think an email client should look like and how it should act.

the old client, and most other email clients such as outlook and eudora, was simply a filing system. you got your email. it came to one place. you put it somewhere else. you forgot about it. it was like a filing cabinet, and your contacts were like an address book. based on old ideas. familiar. friendly.

THE BASICS
the new client is more like a database program. all of your emails (data) are store in one place: "RECEIVED"... this is NOT an inbox. your emails are not like documents you can pick up, read, and file away. they are now part of a batch of data from which the new email client can draw information you want.

at the very basic level, you can read messages in UNREAD. you can think of this as your new inbox. however, at this time, the client will not mark them as read for you. you have to do that yourself. once you mark them as read (easy as clicking a button: the checkmark above the message), they simply disappear into the forest of data that is RECEIVED.

ORGANIZING YOUR MAIL
however, a lot of us like to organize our email into categories etc... in the old way, we simply read our email and moved it to a folder. you can still do the same in the new client, it just works a little different. in the HOTLIST, under MAIL, create whatever folders you want by right-clicking in MY FOLDERS or pretty much anywhere else in the hotlist mail display.

once you have your folders set up, you are ready to "move" your mail. the UNREAD box is not a folder or a box or anything of the sort. it is a filter. your email is already in RECEIVED. UNREAD allows you to see what is not yet religated to other places... so... upon reading your unread mail, now that you have your folders set up, you can "move" your mail just as before. only now, it is the "COPY TO" option. either right-click and chose the copy-to option to "move" it to whatever folder you want, or create a "copy to" button to place on the email toolbar which you can do under <View-->Customize Toolbars> simply by dragging the buttons you want where you want them.

you can also drag and drop the email from the list into the folder you want it in.

now, there is a "copy" of the email in the folder you want it in. you didn't move it anywhere, simply told the "folder" that you want it to filter in that particular email when you look inside. the email is still and will only ever be in RECEIVED until you delete it. remember, these are all just filters for your data. once you've done everything you wanted to with the email, mark it as READ by clicking the checkmark on the email toolbar... and consider it "moved"


DELETING EMAIL
note: there is only one copy of any one email, and that is in RECEIVED. if you delete something it is gone. there aren't multiple copies of it lying around as it may seem to you seeing them in "folders" and such. so if you're going to delete an email make sure you want it gone, otherwise just move it somewhere else.


OTHER STUFF
your CONTACTS are now not only information and bases for launching emails etc... they now function as filters as well. you can click on a contact and see all the correspondence you've made with that person.

the OUTBOX still functions as any other outbox... and TRASH is still trash...

all in all, the new system is pretty basic. it just needs some getting used to if you've been using other email clients up until now. if you can avoid importing your old mail, do so until opera releases a more friendly importation. but once you've got things set up, it's simple and easy to use. there are some bugs still, and some improvements to be made, but it works... and for a totally new system, it's potential is pretty impressive.

i've still got a lot to learn using the new system and all its features, but hopefully this answers some of the basic questions some frustrated folks might have and maybe will help along the way to getting used to and using the new client.

cheers!

emiliano lee

Tuesday, 18. February 2003, 04:25:49

Nice one. Good to see someone trying to be helpful.:smile:

Ketlan

Tuesday, 18. February 2003, 13:28:35

kohoutec

Slanted and Enchanted

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Posts: 463

Exeter, UK

Very useful and well written, thanks emiliano

Tuesday, 18. February 2003, 16:27:45

haavard

Moderator

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Posts: 15096

Norway

Opera Software
Hi emiliano, that was a nice introduction to M2. I'll set it as a sticky post, as I am sure someone will like to read it - coming from someone who doesn't work for Opera and all :smile:

Tuesday, 18. February 2003, 17:20:07

Hi Haavard

Is it possible to turn the time limitation off on the Edit function so Emiliano can edit as he discovers more about it (hint, hint)?

Ketlan :smile:

Wednesday, 19. February 2003, 00:26:29

emiliano

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Posts: 4

or i could just add on to this thread hehe.
never had a post get sticky status anywhere before, i'm tickled :wink: glad to be of help.

if someone else could add on advice here as to importing email and contacts from other or older clients, please do.

my own experience was not pretty hehe. the first time i imported email, i was still thinking of the email system in my old frame of mind. i saw hundreds of emails in the unread box, emails everywhere, my old folders came over but it all seemed jumbled up. so i simply deleted everything and imported again... and again... and eventually came to get a handle on the way the new system works.

unfortunately, after deleting everything after the first importation, the new client was no longer creating my old folders. it simply put everything in received, and i had to create new folders and "move" everything there going email by email in received. it was long and somewhat arduous, but i did get something out of it: finding old emails i had meant to reread, finding old joke emails or funny pictures i'd forgotten about, that kind of thing. but i'm the type of person who likes a challenge and even these sorts of tedious tasks. not sure if it's a bug that it would no longer import my old folders after the first time or if that's how it works. my contacts were all imported each time i did it (didn't get to exploring the contact system until after i had import-delete-reimported a few times and gotten the hang of the system hehe) so i had a bit of cleaning up to do in that department as well.

not really sure how the contacts section works, but it seemed to have taken every address on my emails and listed them there. so part of my cleaning comprised of creating new folders under contacts and placing my old contacts in them, then deleting junk addresses (like subscribe-to addresses and autoresponse random generated type addresses) and leaving ones that might be useful but that i wouldn't be using regularly.

Wednesday, 26. February 2003, 08:23:08

simmog

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Posts: 3

Melbourne

normalisation of m2 data and filters

now that someone has explained the concept of the mail storage it is obvious what was happening (mind you, this was not apparent to a new trial user like myself).

it seems like you've done a nomalisation exercise in the extreme by having one datastore for the mail and a series of link tables that do the join on the unique key.

quite a novel and clever concept.

i do have a problem - using a POP3 mail connection and when a new mail comes in i get 4 copies of it in the "received" datastore (using the m2 client).

also is there a way to filter incoming mail and create a reference pointer to it in another folder within m2.

please feel free to point me to the correct mail so i can RTFM and sort this myself.

cheers,
simmog

Thursday, 27. February 2003, 20:42:17

mexter

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Posts: 60

My thoughts

I had a fairly easy time adapting to M2 compared to many, it seems. After around half an hour of finding that it didn't respond the way I had expected, I glanced briefly through the features list and read about the smart tags. After that, it pretty much clicked right away. I think that there are still a few features I don't know about, and I'm still adjusting my folders to be of maximum benefit, but on the whole, I'm delighted.

One of the first things that I did was to import my mail from Opera6. It threw everything into the received folder, which seemed confusing for the first few minutes. But when I learned about the underlying concept, I was able to create a few folders and filters. I had all of my mail organized within around ten minutes. (Around 2000 messages from various sources) I was NEVER able to organize my messages properly in Opera6, or Netscape Mail or Outlook for that matter. So I managed in ten minutes what I was never able to do, but had spent hours on. If that's not a feature of the system, I don't know what is.

Aside from the ease of setup, I've generally found a few good features that have saved some time or made organization easier. Labels, for example. For all intents and purposes, they are just another form of smart tag. But they help quite a bit. If you want to mark a message as read, but still want to get back to it some time down the road, just mark it with an appropriate label. My only real complaint here is that I can't create my own labels. (Or if there is a way, I haven't seen it... any plans?)

The Contact list feature of bringing up a list of all e-mails from a particular person is another good one. Just Go to your contacts list and double click on whichever one you want to see. Haven't used this much, but it IS helpful if you need to find a particular message from somebody.

One thing I don't care for is the way that the mail hierarchy is ordered. IMO, the placement of the Unread folder feels a little shoved to the side. It makes me want to always use the received folder. Perhaps Unread would be better served at the top of the "My Folders" hierarchy? In fact, perhaps the "My Folders" section could be moved above "My Messages". Similarly, I feel that the Received folder is too prominent. If people are generally "supposed" to largely ignore it, then it doesn't make much sense to have it placed exactly where the old Inbox would have been. IMO, much of the confusion over how M2 works originates with how things are placed.

I'm also wondering if it might not be worth creating a Wizard of some sort to help novice users build their folder/filter system. I realize that it's not that complicated, but clearly it has been for some.

So to reiterate, I love how this program works. It still has an unfinished feel and needs work, but it's functionally brilliant.

Cheers,

- ME -

Thursday, 27. February 2003, 20:57:01

WillYum

Wisking Water Splashes

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Posts: 2028

USA

mexter,

Those are some very intelligent thoughts and clearly point out some of the troubles that are probably being had by many who are having a rough go of the transistion from old bulky to light and fast.

-- WillYum

Sunday, 2. March 2003, 12:12:06

SteveHurley

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Posts: 102

and I tought it was a bug :-)

I imported from 6.05, ended up with only 4 of my 20+ folders being imported (I have one for each of my short-term experts and others for the head office contacts). It was all dumped into the the unread folder.
I deleted everything including 7.01, reinstalled and tried again. Now it is not possible to import anything! The Import Mail box opens, allows me to set the path for my adress folders (I have 2: business and private) but nothing appears in the upper window so no import is possible. Is there ANY chance to fix this problem?
By the way, thanks for the in-depth help. Why not put together a real manual for the mail-client as the two paragraph official help doesn't prepare us for the BIG shock when all our mail goes 'burp'.

Steve

Tuesday, 4. March 2003, 23:42:15

tskapo

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Posts: 206

France

Re: adjusting to the new email client: a mini-guide of sorts

Originally posted by emiliano
the new client is more like a database program.


But in any database program I can hide some dats which I want not be saw by somebody. In Received we see EVERYTHING. For me Inbox is general box where I leave the messages which are not very important and others I place in my folders. I don't want see everything what I've received in one folder, there is not nessesare. And I want to see separately my different accounts.

Tuesday, 4. March 2003, 23:50:04

mmichel

Opera forever

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Posts: 349

France

The one I need, is a folder containing mails that does not match a folder filter, but it should be hard to implement.
Other access points could be deactivated by buttons.

Friday, 7. March 2003, 00:41:01

ions

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Posts: 181

emiliano, this is the exact info a new user of Opera mail wants to see IMO! Your post has helped me decide to at least migrate to Opera mail for at least a trial!

Thanks! :smile:

Friday, 7. March 2003, 01:56:26

Originally posted by ions
emiliano, this is the exact info a new user of Opera mail wants to see IMO! Your post has helped me decide to at least migrate to Opera mail for at least a trial!

Thanks! :smile:


If you're trialling M2, a good idea is to check the 'Leave messages on server' box in Account properties - Incoming. That way you can continue to use your current mail client until you decide to change. :smile:

Friday, 7. March 2003, 19:37:15

ions

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Posts: 181

Yeah I'm doing that just in case. That's a good tip.

I think I like using this so far but I'm still grappling with the Filters.

If I want an email(the slice of it anyway) from a friend to go to my friends directory, then into that particular friends folder what do I do?

Friday, 7. March 2003, 22:51:30

righteous1

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Posts: 1

Thanks emiliano! This has been very enlightening and helped me understand how the new system works. I'm still left with a couple questions. Hopefully, someone can enlighten me.

I monitor the 'unread' folder to tell when I've recieved new e-mail. However, I've noticed that replies to e-mail (either to email I've received or email I've sent) do not appear in the 'unread' folder. They only appear in the 'received' box or a filtered folder. This makes it very easy for me to miss a reply. In my case I have a very relatively large number of folders and a large number of e-mails in the 'received' folder. I only find them if I go searching the 'received' folder for replies. There have been a couple cases where I missed a reply by weeks because of this.

Is there a way of flagging new replies similar to new e-mail, ex. creating a 'reply' folder or treating replies as 'new email'? I don't see a filter option that would catch all replies.

Thanks in advance.

Saturday, 8. March 2003, 05:19:02

Originally posted by ions

If I want an email(the slice of it anyway) from a friend to go to my friends directory, then into that particular friends folder what do I do?


What I've done is create an access point for my regular email address (as I have multiple accounts) using the To: header filter with my regular email address, then create a sub-folder with the filter being the From: header with that persons email address. That acts as a double filter, no problems.
Basically I just played around with folders and filters to see what worked and what didn't.

Wednesday, 12. March 2003, 19:34:40

emiliano,
Yours was/is one of the more informed/informative posts on the M2 mail system.

Maybe I should try it again. However, I hesitate to do so as I have already lost control of one e-mail system (several times, I might add :-).

Wednesday, 26. March 2003, 11:27:08

screensaver

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Posts: 4

What about the spams containing photos?

I've read in a site that some spammers can confirm your e-mail address if you open a message containing photos, even in a client like M2.:confused:

[url]http://slashdot.org/articles/02/11/25/0324221.shtml?tid=111

Q: Hidden Code in Spam? (Score:1)
by WalterSobchak (193686) <Alex@vonBelow.CNETBSDom minus bsd> on Monday November 25, @07:33AM (#4750376)

(This is crossposted from the Nov 22 story)
"Buried in every e-mail he sends is a hidden code that sends back a message every time the e-mail is opened."
Err, what exactly does this mean, can anyone tell me? I really, really doubt that opening a mail in, say, pine will send back any message without action on my part.
So, is this something which triggers MS Outlook? Or is this just some BS that spammer told the poor journalist?
Alex

"This usually means something like HTML email with a remote image link, often just a one pixel invisible GIF, that uniquely identifies the recipient. When the recipient opens the message in a mailreader that supports HTML mail and displays images, the sender will see the hit in his weblog, and thus knows who read the message and when they read it. This could even happen even if you use pine or mutt to read email if you open attached HTML in a web browser (I personally have it converted to text by html2text)."

Wednesday, 26. March 2003, 11:45:47

Ian

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Posts: 3142

UK

That's one of the reasons that M2 doesn't show remote images by default. You can change that if you like, but you have to dig deep in one of the ini files to enable it.

Friday, 28. March 2003, 15:47:15

phnuff

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Posts: 5

I have just fallen foul of the new way in which all mail sits in received, even after its been 'copied to'. Now I understand it, then fine - I have to work with what is there (which in many ways seems to make a lot of sense).

One question though. I have taken some mail and deleted it, including one by accident. It appears in trash, but I appear absolutely unable to dig it out either by dragghing it or 'copy to'. Am I right in assuming that once in trash, always in trash (unless trash is emptied)?

Friday, 28. March 2003, 15:58:43

alkaliguru

Almost Certainly Bored

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Posts: 1742

Click on the Undelete button when you're in the Trash folder.

(I've customised my toolbars so that the Undelete button appears in all folders, so I can enable viewing trash, then click Undelete, if I delete a mail by mistake).

Friday, 28. March 2003, 16:50:15

phnuff

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Posts: 5

Duh - oh yer
I guess I kind of expected it to appear on the right mouse click menu along with the other 'important' functions. Its there though and I am happy. Thanks

Saturday, 5. April 2003, 06:50:54

mhall

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Posts: 5

Finland

Great guide emiliano! I sure wish I'd been a member of this forum when I upgraded to Opera 7. The change from Opera 6 was hardly easy, however, I'm adjusting.

Saturday, 5. April 2003, 09:25:31

alkaliguru

Almost Certainly Bored

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Posts: 1742

...not all jumbled in with all the other mailing list e-mails.

How do others handle this problem?

When looking at the relevant mail folder, click on the View button, and uncheck View Mailing Lists.

Saturday, 5. April 2003, 09:32:56

Sorno

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Posts: 6

Sweden

I'm not sure if i'm doing it right but i got at least one problem with m2 ans thats with filter mails after they arrived. M2 happily moves all mails that fits the new filters for a folder, but it don't remove the ones that don't fit the filter anymore, and thats annyoing since you have to cut(never found the button that should say 'remove mail from folder') all the mails and then manually refilter the folder again.

Saturday, 5. April 2003, 23:44:40


since you have to cut(never found the button that should say 'remove mail from folder') all the mails and then manually refilter the folder again.


To delete an email from an access point, press Ctrl + X. Or click on the down arrow on the delete button and select Remove from folder.

Friday, 11. April 2003, 20:24:18

daaq

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Posts: 10

You know, the database analogy is a good one. Besides being how most systems store e-mail anyway. (Okay, I learned how to use e-mail back when you sent e-mail to a database and it just turned on flags identifying recipients who then all accessed that same copy.)

But as a database, you can think of the Received folder as being the equivalent of
SELECT * FROM mail WHERE *=*;

The Unread folder becomes
SELECT * FROM mail WHERE readflag=false;

Etc.

Each folder can be seen as a query. When filtering we are making those queries explicit. In other cases, those queries are implicit.

Saturday, 12. April 2003, 23:39:23

emiliano

EXCELLENT post! Quite useful. I went and immediately created 4 new views!

Sunday, 13. April 2003, 23:46:40

Emiliano deserves a lot of credit for his helpful introduction to M2. It made my learning curve much easier. I really like the access point concept.

After several weeks of use, though, I am still having a few difficulties. One example: When I look at my Sent access point (or is it really a folder?), It may say "0 Unread, 24 Total", but I can't find any way to review the 24 sent emails! I've searched for some setting that controls the display, but haven't found one. Another example: This one I'm not totally sure of, but it seems like my Received folder, despite being set to "Forever", drops all my received mail each time I close down M2 (or Opera). When I restart Opera, I find messages in my access points, but not in Received, except for newly received mail. This may be due to my incomplete understanding of M2, but it is frustrating to me at this point. I am depending entirely on M2, and I really do like its features, but I can't continue to lose messages, which seems to be happening under conditions I still haven't identified - maybe I'm doing something inadvertently that is removing them, but I don't know what it is.

Finally, I have an IMAP mail server and am unable to delete downloaded messages from the server. Surely I should be able to do that, shouldn't I? Every other mail client I've used allows the choice between leaving read messages on the server and deleting them, but apparently M2 does not. I hope the Opera development guys will consider adding this feature in a future release.

Comments will be greatly appreciated!

Don

P.S. I'm using the new Opera 7.10.

Tuesday, 15. April 2003, 17:02:04

videobruce

I.E. promotes sloppy code

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Posts: 576

USA

After spending a hour looking over this and readind Using M2 I am starting to get the 'jist'!

Am I correct to understand that the received folder is a collection point for ALL e-mails even if you have mulitple users on your system, but don't have separte sign-ons?

I played around with the filter settings after I created 2 folders (one for each e-mail account) and choose the username to match the header.
It seems to work I think. Is there a better way to do this?

2nd: can you compose a e-mail that has a jpeg or bitmap embedded in the body instead of just a attachment? I always wanted to do this but never new how in V6. Can it be done in either?

3rd: my POP account wants everyone to switch over to SMTP authorization. I know there is a program that is suppose to work with Opera V6, but does V7 support it without adding/running another program?

Tuesday, 15. April 2003, 17:12:54

haavard

Moderator

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Posts: 15096

Norway

Opera Software

Originally posted by videobruce
Am I correct to understand that the received folder is a collection point for ALL e-mails even if you have mulitple users on your system, but don't have separte sign-ons?



Yes, that is correct. You can use the "View" menu in the Received window to show and hide different types of mail, though.

I played around with the filter settings after I created 2 folders (one for each e-mail account) and choose the username to match the header.
It seems to work I think. Is there a better way to do this?



No, not until M2 gets better built-in account separation for those who want that - in a future version.

2nd: can you compose a e-mail that has a jpeg or bitmap embedded in the body instead of just a attachment? I always wanted to do this but never new how in V6. Can it be done in either?



No, this would require HTML composing capabilities, which Opera does not have.

3rd: my POP account wants everyone to switch over to SMTP authorization. I know there is a program that is suppose to work with Opera V6, but does V7 support it without adding/running another program?



Yes:

[url]http://www.opera.com/support/search/supsearch.dml?index=565

Thursday, 17. April 2003, 22:54:12

Magicq99

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Posts: 5

I really like the whole accesspoint/filter idea, especially displaying mails from a specific contact by simlpy clicking on it in the contacts list.

But what if I want to display mail coming from a specific group of contacts? I have got my contacts organized into different folders in the contacts list.
Lets say I want to see all mails coming from a specific contacts folder. Do I have to create a filter with every contact added as a seperate filter line? Or is it possible to create a filter like "Match mails where sender is in contacts sub-folder XYZ"

Perhaps the contacts folders should be more like contact groupings, which behave like single contacts but contain multiple email addresses. This way all messages coming from all contacts in a folder (group) would be displayed by simply clicking on the folder title.

Friday, 18. April 2003, 00:40:32

Ray Ings

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Posts: 49

Canada

Received is a folder, all others are views

emiliano, thank you for putting my thoughts into words.

One thing that OS did between 7.1b3 and 7.10 was to change the root 'folder' label from My Folders to Views. One can create personally labelled views and, if desired, sub-views. Unread is also a 'view' of all emails in Received that have not been 'marked' as having been read. Once so-marked, they are no longer seen through this view.

This was an excellent decision because that is exactly what they are; they contain references, or index values, to the database called Received. Whether you create a filter in one or more of these user-defined views, or drag the record from Unread to one one or more of these views or if you, one or more times, right-click a record (email) in Unread and select 'View in' and then select one of these views, you are only copying a reference key to the email in the view(s).

This then allows one to delete the reference to an email from a view without removing it from the Recied database or from other views (i.e. right-click/Remove from view or Ctrl-X) as opposed to Delete (key or same menu) which would remove the email from all locations including Received.

Saturday, 26. April 2003, 10:54:51

CJT

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Posts: 10

Belgium

Stop sorting your e-mail!

Cheers,

About six months ago, before I converted from Outlook to Opera's M2, I started a new job, which rendered me tons of e-mail every day. I realized after a while that it was much faster to skip sorting the e-mails. Instead, I just deleted what I didn't want, and left the rest as it was. When looking for a certain e-mail, I simply sorted them according to Sender or to when they were Sent.

What I did not realise at the time, was that Opera would soon enough launch a mail-client based on this idea.

TO ALL NEW USERS: DON'T START SORTING MAIL UNTIL THINKING IT OVER

Sorting stuff into different folders belongs to the old world office. You have to sort physical papers in different piles or folders to be able to find things. On a computer: not so! You simply let it lie around, then sort it when and how you need it sorted. It works great. And saves a lotta time.


cjt:lol:

Sunday, 11. May 2003, 05:33:05

Emiliano;

Great overview... the lights suddenly went on! One thing I'd like to know (not specifically stated) is how or if any of your explanation would change with respect to POP and IMAP mail?

Sunday, 11. May 2003, 17:19:53

mmichel

Opera forever

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Posts: 349

France

brock-n, all is right in pop AND imap.
imap mails are in Unread, Received, can be labelled, etc...
The only difference is they also have specific Access Points for them.

Wednesday, 14. May 2003, 20:04:17

Drich

Darrin

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Posts: 318

Santa Maria, USA

emiliano, Your post is the only reason why im trying M2, yet again. Your information posted has placed in my mind a better understanding and mental picture of the concept is starting to click. Thank you. I will begin testing it once again.
:smile:

Sunday, 25. May 2003, 03:12:43

TreeGo

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Posts: 7760

USA

The method I've employed for isolating mail that is in my contact list versus mail that is not in my contact list is to assign an image for each of my contacts other than the Contact0 image (a white male it appears with a blue shirt).

Anytime I see that blue-shirted white gentelman in my received mail, I can assume that it is mail that M2 thinks is not spam and is from a source outside of my contact list. Why can I assume this? Because....any message received besides spam that is *not* a contact of mine (remember to assign an image other than Contact0 to all of your contacts) is assigned the Contact0 image automatically by M2.

Finally, I've noticed that any emails I receive regarding replies to my messages in this forum have a faded-out image which helps isolate those as well. I don't know if this faded-out image is used for other types of emails at this point, however.

Now, this may seem a little clunky or childish, but it is quite effective for my personal use. Give it a shot unless you've got a better method....

I'd be interested in hearing your idea in that case. :smile:

Sunday, 25. May 2003, 13:25:07

videobruce

I.E. promotes sloppy code

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Posts: 576

USA

When I send a e-mail using M2 there is a copy in my view folder with my user name. I have the 'keep local copy of message body' option turned off, but it is still there!

Sunday, 25. May 2003, 15:13:31

TreeGo

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Posts: 7760

USA

You have four viewing options within a view to choose from: 1) To, 2) From, 3) To and From, and finally 4) Threaded.

Simply change your viewing option to "1) To". Now you will only see messages sent to you, not from you.

Hope this helps.

Thursday, 12. June 2003, 06:40:47

dundela

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Posts: 7

UK

Now I am getting somewhere!
Thank you for your 'tutorial', it has put me on the correct path and everything is working fine. :smile:

Monday, 30. June 2003, 00:56:28

A couple days ago I was looking for a more workable version of Netscape (didn't find one), haven't been able to get past the signup page for IE and, upon doing a search for alternatives, found Opera.


Yippee! What a fantastically wonderful program! I'm also using the email program M2. Netscape is history.

Opera and M2 do take some getting used to though and I'm still at the beginning stage. That's okay though, as I am very impressed with the ease, functionality and many features in Opera. Compare this even with some 11 years on the internet I was not able even once to download a plugin from Netscape.

Now to the email questions:

#1- After the first day, whenever I send an email the following message pops up:

"jrupprun@earthlink.net
SMTP authentication not supported by server
[221 pintail.mail.pas.earthlink.net closing connection]"

What is that all about and how can it be corrected? I don't know if sent emails are going through or not. I sent 2 to myself that did, but the last 1 did not.

#2- When I first started using M2, clicking on "Received" would show the messages on the right. Now the only way I've found to see messages is to click on F11 while "Received" is highlighted. How can I get the messages to appear on the right side of the screen, without opening another window?

Thanks.

John

Monday, 30. June 2003, 01:41:30

Hi John,

>"jrupprun@earthlink.net
>SMTP authentication not supported by server
>[221 pintail.mail.pas.earthlink.net closing connection]"

MEANS: you have outgoing email authentication enabled and your email server doesn't support that. All you have to do is turn it off by going to File > Preferences, click on Email, then click the button labelled "Manage Accounts", then select your account and click "Edit" and click on the "Servers" tab - now, in the lower part (Outgoing SMTP Server), be sure the Username and Password are BLANK. That will get rid of that message. I don't think your emails went through.

>#2- When I first started using M2, clicking on "Received" would show the messages on >the right. Now the only way I've found to see messages is to click on F11 while >"Received" is highlighted. How can I get the messages to appear on the right side of >the screen, without opening another window?

Double clicking on Received should display all the mail you've ever received and haven't deleted in the right hand pane. I find that sometimes the double click detection isn't as sensitive as it is in some other applications. That could possibly be an issue. Actually, I rarely look at my Received list, since it's hard to find some particular message. That's why I like M2, I can route messages to whatever folders I want, or check out messages by sender, etc. There's almost no need to ever open the Received folder, at least for my usage.

Hope this is helpful.

Tuesday, 8. July 2003, 02:45:46

Re: adjusting to the new email client: a mini-guide of sorts

Originally posted by emiliano
DELETING EMAIL
note: there is only one copy of any one email, and that is in RECEIVED. if you delete something it is gone. there aren't multiple copies of it lying around as it may seem to you seeing them in "folders" and such. so if you're going to delete an email make sure you want it gone, otherwise just move it somewhere else.



The most important point for newbies that seems to be missing from emiliano's original post (where this all started) is to use <CTRL>X to remove an email from an access point without deleting it completely. If you know this one thing, you can learn M2 by trial and error without doing much damage.

Monday, 14. July 2003, 20:55:02

I do find it rather odd to have to troll about in this forum to find out that M2 has a completely different (i.e. baffling) philosophy to the previous email client. Why was this not made more clear in the "please upgrade to Opera 7.11" page of the website. Apparently what I was convinced was a very odd flaw, is evidently a feature! But why don't new emails appear in "received"? Surely if that is the repository of everything that hasn't been filed elsewhere, then new emails should be there. The only email that has ever landed in received is the one activating this forum account. The others have gone only to "unread". Maybe this is the start of it behaving properly.

However, whenever software companies have told users they are doing it wrong, and tried to re-educate them, it tends to result in the failure of that company (unless they are MS). Please Haavard, do not treat us like idiots who have got it wrong, show us what you are trying to achieve, and provide the service we have paid for by buying Opera.

Monday, 14. July 2003, 21:09:52

haavard

Moderator

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Posts: 15096

Norway

Opera Software
Ndamauk, when you create your first account in M2, you get a dialog box explaining that M2 is very different from other e-mail clients, and that reading the tutorial is recommended. It then gives you the option to go to the tutorial.

I don't quite understand the following comment, though:

"how us what you are trying to achieve, and provide the service we have paid for by buying Opera"

You can press F1 to view Opera's help files, and the tutorials are available here:

[url]http://www.opera.com/support/tutorials/

Our knowledge base also has information about M2:

[url]http://www.opera.com/support/search/supsearch.dml?index=600

We've tried to make it very clear that M2 is different from most other e-mail clients.

The M2 product page also tries to do this:

[url]http://www.opera.com/products/user/m2/ ([url]http://www.opera.com/m2/)

After a brief introduction, it starts off with:

"How is M2 different?"

Perhaps you could elaborate on your comment above?

Wednesday, 23. July 2003, 15:22:03

haavard

Moderator

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Posts: 15096

Norway

Opera Software
(Note: Thread has been cleaned up - removed some unnecessary posts.)

Sunday, 3. August 2003, 01:07:50 (edited)

mope54

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Posts: 65

Originally posted by TreeGo
You have four viewing options within a view to choose from: 1) To, 2) From, 3) To and From, and finally 4) Threaded.

Simply change your viewing option to "1) To". Now you will only see messages sent to you, not from you.

Hope this helps.



Now this is weird, Yesterday, when I first read this, I tried it and everything was fine. Now, however, I can't find those options. Can someone please give me a step by step as to where I can change these viewing options (it isn't on my "View" drop down box in my "Recieved" access point)?

I started a thread regarding this
here

Sunday, 3. August 2003, 01:04:00

brook

I love... Opera

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Posts: 772

New York

Originally posted by mope54
Now this is weird, Yesterday, when I first read this, I tried it and everything was fine. Now, however, I can't find those options. Can someone please give me a step by step as to where I can change these viewing options (it isn't on my "View" drop down box in my "Recieved" access point)?


This choices are available in "View" drop-down box (and as icons) for "Contacts", not for mail access points... :wink:

Monday, 4. August 2003, 01:00:14

zapata

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Posts: 1

Sending attachments...

I apologize if I'm not following the correct protocols in using this forum, but I am unfamiliar with this medium.

I will now state my reason for contact.......I recently installed Opera 7.11 with the email and am having a problem with sending email attachments. When I send regular email no problem. But when I try to send an email with an attachment it won't send it and stores the email in the "Outbox".

Any help on this much appreciated!

zapata

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