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15. February 2012, 12:28:53

Mail.opera.com log in error

Hi, I’m a MyOpera user and when I try to use Mail.opera.com to access my mail, it tells me that my username or password is wrong… I’m not sure if I’m doing something incorrect, or if it’s the site if you could help that would be greatly appreciated.

15. February 2012, 23:45:27

Opera Software

marianh

My Opera Mail Tester

Posts: 667

Hi there,

It does sound like you may be typing something wrong, but let's try something else first smile

Have you tried first logging in to My Opera, and then clicking to go to your messages through the menu bar? You'll find this on the top right hand side of your screen. If you can log in to My Opera, you should be able to go directly to My Opera Mail.

I hope that helps! Let me know if you're still having troubles.
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

16. February 2012, 02:08:21

Okay so I logged into myopera and went to the menu bar and pressed mail instead of it taking me to my opera mail it takes me to this page - the Address is - http://my.opera.com/community/rename-user/?service=MyOperaMail

I hope this helps and thank you for your help..

16. February 2012, 02:57:05

Opera Software

marianh

My Opera Mail Tester

Posts: 667

So it looks like what's happening is we are trying to ask you rename your account, since it's too long to use as an email address - but we are failing horribly!
Leave it with me, I'll try to get it sorted out smile Sorry for the inconvenience!
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

20. February 2012, 01:39:29

K hope to hear from you soon and thanks for your help smile

27. February 2012, 13:21:42

Hi, I was just wondering if there was any update on my problem. smile

28. February 2012, 01:29:40

Opera Software

marianh

My Opera Mail Tester

Posts: 667

Still no update - sorry! I'll poke around again to try and get an answer smile
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

28. March 2012, 19:01:22

Hi, I was just wondering if there was an update on my problem....

17. June 2012, 18:21:05

Okay so I have been waiting since Feb for this issue to be resolved. It is now June and I still can't access my myoperamail. Could some please give me some update on my problem? Thanx smile

19. June 2012, 01:01:45

Opera Software

marianh

My Opera Mail Tester

Posts: 667

Sorry this has taken so long! sad I'll poke around inside again and try to get an answer for you again. Thanks for the reminder.
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

21. June 2012, 14:10:04

chrishaircut

Posts: 4

I have the same issue

26. June 2012, 02:14:35

Opera Software

marianh

My Opera Mail Tester

Posts: 667

chrishaircut: Are you sure? Your username looks fine to me. What's the issue?
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

26. June 2012, 05:56:30

chrishaircut

Posts: 4

Originally posted by marianh:

chrishaircut: Are you sure? Your username looks fine to me. What's the issue?



I created a account at myopera
I can use myopera, except if I try to go to the mailbox it comes up with incorrect username or password and if I re-try the login, very carefully, it gives the same error.
I don't have to setup a mail account separately from myopera? do I?

26. June 2012, 07:19:46

Opera Software

marianh

My Opera Mail Tester

Posts: 667

Hm, no, you shouldn't need to re-log in at all once you've already logged in at My Opera. They are the same username and password.

So just so I understand, are you doing the following:
1. Log in at myopera.com
2. Click on the "mail" link in the top right hand corner

If you're doing anything different to the above, please let me know.
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

29. June 2012, 03:19:44

chrishaircut

Posts: 4

Originally posted by marianh:

Hm, no, you shouldn't need to re-log in at all once you've already logged in at My Opera. They are the same username and password.

So just so I understand, are you doing the following:
1. Log in at myopera.com
2. Click on the "mail" link in the top right hand corner

If you're doing anything different to the above, please let me know.



That's exactly correct

2. July 2012, 05:26:20

Opera Software

marianh

My Opera Mail Tester

Posts: 667

I'll get someone to take a look chrishaircut (is this the account in question you are having trouble with, or a different account?).
sesshoumarusmistressofthewest: I haven't forgotten about you! The person required to fix this is unfortunately on leave at the moment, I'm sorry about that sad
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

2. July 2012, 23:49:04

Opera Software

marianh

My Opera Mail Tester

Posts: 667

chrishaircut, can you try the following?
- log out of My Opera
- log in again on My Opera (https://my.opera.com/community/login/)
- go to https://mail.opera.com/

... and tell me what happens smile
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

8. July 2012, 08:37:55

chrishaircut

Posts: 4

Originally posted by marianh:

chrishaircut, can you try the following?
- log out of My Opera
- log in again on My Opera (https://my.opera.com/community/login/)
- go to https://mail.opera.com/

... and tell me what happens smile


It's all working now
Thank you

2. August 2012, 00:04:33

Opera Software

marianh

My Opera Mail Tester

Posts: 667

sesshoumarusmistressofthewest: We think we've got a fix for this now, which will be deployed soon.
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

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