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1. May 2012, 16:35:57

nilskidoo

Banned user

wrongful lockout

My email was locked last night, with a warning message saying that I am a spammer and that I will have to upgrade to a paid account.

I am not a spammer. How can I fight this, short of dropping all Opera products?

1. May 2012, 16:38:31

Moderator

sgunhouse

Volunteer

Posts: 64825

Which email product?

This probably belongs in the webmail forum, so I will move it there for you.

1. May 2012, 17:34:43

nilskidoo

Banned user

Originally posted by sgunhouse:

Which email product?

This probably belongs in the webmail forum, so I will move it there for you.



MyOpera mail (nilskidoo@myopera.com). I can receive messages, but no longer send. I have another email account through my own website though. I actually consider Opera's security standards to be their biggest selling point, but I am 1000% innocent here and do NOT appreciate the inconvenience.

3. May 2012, 01:46:34

Opera Software

marianh

My Opera Mail Tester

Posts: 664

Hi there,
Our apologies for the inconvenience. We take Spam very seriously, and sometimes (rarely, we hope!) our heuristics to determine who is a spammer and who is not, gets it wrong. Thanks for bringing this to our attention. You should now have full control over your account once more.
Please do not email me directly unless requested to do so. Thanks!
For help with My Opera Mail, please visit the forums at http://my.opera.com/community/forums/forum.dml?id=76

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