Typical turnaround times for account deletion request / what happens to the posts and comments

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1. June 2012, 14:46:16

sethfulton

Banned user

Typical turnaround times for account deletion request / what happens to the posts and comments

I have submitted (a couple) of myOpera account deletion requests, however it has been several days now and they have yet to be fulfilled.

How long does it typically take Opera to fulfill the request? Will they email the end user when requested to let them know that the request has been processed?

What happens to all the comment and forum posts of that user? Are they deleted or do they remain with the account name removed?

A privacy conscious company such as Opera should give end users the ability to delete their own accounts and choose which associated data to remove as well

Option Results Votes
Yes result bar - $percentage % 50% 1
No result bar - $percentage % 50% 1
Total number of votes: 2

1. June 2012, 18:14:04

Pesala

Reclining Buddha

Posts: 25605

I am not speaking for Opera, but its more likely to be a week than just a few days. It could be a few weeks.

While your account is still open, it is possible to delete your own forums posts, except those that start a thread. Anything that you post on a forum is no longer your private data. Read the Terms. You can delete personal data in your account, blog posts, phots, etc., but you cannot remove the account itself.

Opera reserves the right to remove User Generated Content for any reason, but Opera is not responsible for any failure or delay in removing such material.

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12. June 2012, 03:34:07 (edited)

P2O2

Banned user

Does it mean that the only effective way to get rid of our account contents (not yours!) is to publish several obscene pictures on our blogs and asking a "friend" to "report" us to the Opera High Authorities?

Another bitter lesson to read the F****** Terms carefully. You are not different from other IT lousy corporates of the world.

How come, you may "remove User Generated Content for any reason" in a snap I presume (I'm sure!), but we ___must___ wait indefinitely for your gracious attention?

P2O2

12. June 2012, 03:37:39

Moderator

sgunhouse

Volunteer

Posts: 64845

If you ask to have your username removed - no big deal. If you claim to own another ID and ask to have that one removed, I have no way to verify that. If you do own that ID, then log in with it and ask, that's the only way I could know (since I can't see email addresses or passwords).

12. June 2012, 10:46:16

P2O2

Banned user

Originally posted by sgunhouse:

If you ask to have your username removed - no big deal.



OK.

I used your My Opera Hell's Gate
http://my.opera.com/community/contact/myopera/?selected=delete

to ask for the removals as forum accepts only forum's logins, not from accounts.

Thanks in advance.

Regards

12. June 2012, 15:59:20 (edited)

Originally posted by Pesala:

While your account is still open, it is possible to delete your own forums posts, except those that start a thread. Anything that you post on a forum is no longer your private data.



You can edit all your posts unless there is some sort of a time-out with them on other people's blogs. If you can't delete your thread starter on the thread you can certainly do so in your blog "Archive".

You might want to consider the effect that your removing posts from someone else's threads will have on those threads.

(It would be nice if they could be retained instead of being automatically deleted when the user is removed. Maybe the poster's name might be removed.) What I have learned from having such a thing happen to my blog is to remember to quote the part of the post relevant to my reply.

Perhaps that might be a notice given to all members from time to time:
"Consider how your threads are going to look if a poster leaves and shape your comments accordingly."

Or something to that effect.

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