In need of urgent help with crashing 12.13

In need of urgent help with crashing 12.13

Hello everyone.
I've been using opera for over 6 years and never has such a crash happened before to me. I recently updated to 12.13 and I just had my first crash with it, while using youtube. I restart the thing and it crashes immediately before I can even see a blank page. I restarted my PC and again opera can't even start. I uninstalled opera, leaving just my settings on there, installed it again and again I can't even acess it, crashed back again on the instant. Any ideas?

Edit - I just went back to 12.12 and things are working fine. Still, feedback is much appreciated.

Edit 2 - Sorry for your trouble. After downgrading to 12.12 and the going back to 12.13 seems to made everything work fine again. Please delete the topic.

My Opera Ver:12.12 No Crashing.

But Install Or Update 12.12 To 12.13 Crashing. I Dont Know Crashing.

Originally posted by QuHno:

Test:
Install 3 extensions, it doesn't matter which, then click -O- > help > "check for updates" and look if it crashes.
Here it crashes reliably on W7x64 and Linux Mint Maya Cinnamon x64

Yap. Very reliable.

The crash can also be reproduced under autoupdating environment"

1. Have 3 or more extensions installed;
2. Preferences > Advanced > Security and select "Notify me about available updates";
3. Goto opera:config#AutoUpdate|UpdateCheckInterval and set the interval very short, say 60 (in second);
4. Crash

[Addendum]

Originally posted by zed-by:

1. close opera
2. rename/remove folder widgets (\Documents and Settings\<user_name>\Local Settings\Application Data\Opera\Opera\ )
3. run opera
4. close opera
5. rename/remove back folder widgets
6. run opera

Is a definite work around. I would also suggest setting Preferences > Advanced > Security to "Do not check for update" AND increasing opera:config#AutoUpdate|UpdateCheckInterval time to a very very long one, to be 100% sure. And avoid manual checks, of course.

Originally posted by Pesala:

Originally posted by streunerx:

downgrade to 12.12, only way that helps

That doesn't help anyone except yourself. If anyone downgrades to Opera 12.12 then they will never know if its the only solution or not.

What helps is to report specific details of your OS, sites visited, etc., when a crash occurs, and sending error reports to Opera. Derailing threads by lumping together any number of (probably) unrelated crashes is worse than useless.

For what its worth, 12.13 hasn't crashed once yet for me, though I have not used it very much.

I've already submitted a lots of tickets, the main problem is that v12.13 can't really handle more than one widget.
Update with one widget works, even if more than one is installed there is a problem.
So you can actually install the one widget you most prefer *g

But if both the manual and automatic checking of the update make Opera crash, the only solution is to install 12.12 and then 12.14 when available!
It's useless to wait for the 12.14 to fix this if when there will be the update, it will crash!
How to downgrade properly?

EDIT:

Originally posted by streunerx:

...v12.13 can't really handle more than one widget.
Update with one widget works, even if more than one is installed there is a problem...

what if I disable (not delete) widgets and check for update?

no ... disable does not help, cause it still checks for updates of widgets too.

downgrade: if you have no backup just install 12.12 over actual installation

I run Opera on 2 different Machines both W7 64bit. One Machine crashed Opera after installing 12.13, the other not. But there was also a warning durning installation that a problem occured. It run fine till I shut down the system, then the crash loop occured after reopening Opera.
After going back to 12.12 (links above) and back up I used the AutoUpdate function and now it works fine. This time all the widgests were deactivated. After activating all widgets and Opera runs, even after closing and restart.
The second machine does not show any problems.

Originally posted by streunerx:

I've already submitted a lots of tickets, the main problem is that v12.13 can't really handle more than one widget.
Update with one widget works, even if more than one is installed there is a problem.
So you can actually install the one widget you most prefer *g

All still OK here (touch wood!)
I only have one widget installed (TouchTheSky) so that may well be why I haven't had any problems.
Do all the people who have reported this crashing problem have more than one widget installed?
If so, that must be the common factor.

Originally posted by DaveHawley:

Originally posted by streunerx:

I've already submitted a lots of tickets, the main problem is that v12.13 can't really handle more than one widget.
Update with one widget works, even if more than one is installed there is a problem.
So you can actually install the one widget you most prefer *g

All still OK here (touch wood!)
I only have one widget installed (TouchTheSky) so that may well be why I haven't had any problems.
Do all the people who have reported this crashing problem have more than one widget installed?
If so, that must be the common factor.

It is the problem, it is always reproduceable ... i've tested this problem with 6 versions on xp-32bit
12.12 install -> ok
12.12 portable -> ok
12.13 (Build 1733) / Opera Next -> notok
12.13 (Build 1734)upgrade -> notok
12.13 clean install -> notok
12.13 portable -> notok

I've had the same symptoms with 12.13: ran okay for a couple of hours then went into a continual crash loop. I've worked around by reverting to 12.12. Some of my session settings can eliminate suggested causes.

I have no widgets, widget runtime is disabled.

I am not viewing YouTube or Facebook.

Plug-ins (including Flash) disabled.

Still failed when I opted for a minimal restart after crash, i.e. no tabs or extensions.

My auto update is set to notify me only.

Same problem here, tried all the suggested, but still crashes.
Downgrading to 12.12 is the only solution i found.

OPERA-CRASHLOG V1 desktop 12.13 1734 windows
Opera.exe 1734 caused exception C0000005 at address 640FBA1E (Base: 1020000)

For me it crashed only checking new update, but now I disabled them, so can I install the next 12.14 downloading the installer from the site? It will be like the built-in auto-update?

O 12.13 crashed so bad on YouTube; resulted in never ending Crash Report Loop!!!

My Fix: Total removal of personal data un-install and used cCleaner, RegEdit, zap all Opera directories even the hidden too.
Used backup for hidden folders from 12.12.

DANGER: Be VERY Careful w/ RegEdit when playing in Windows Registry!!!

So far, so good w/ 12.13 ...

Similar problem to all the people above. 12.13 started crashing all of a sudden for no apparent reason. Thought it might be the last page I opened but I removed it from my auto-saved session and it kept happening.

Installed 12.12, manually copied all private content and to my little surprise, it worked. Smooth sailing with 12.12 and no apparent reason to upgrade until 12.14 or something like that is out.

I don't feel like renaming the widgets folder and then reverting the name back as it would only put me in the same place I was right before the chain of crashes begun.

Btw, dear Opera dev team, enjoy all the 20-30 crash reports you got from me in the last quarter

Same or rather similar problems here (=random crashes) after upgrading to 12.13 on Win7 64bit as well as on Linux 64bit. The only difference from my case to most of the other reports is that I don't (yet?) have Opera crashing on startup. Instead it occurs completely unpredictably and on whatever site I happen to be. (Even if I'm not currently working in Opera and it's minimized.) However, I can restart it immediately and everything seems in working order, until the next crash, that is..

Originally posted by mimi_s_mum:

Originally posted by QuHno:

Test:
Install 3 extensions, it doesn't matter which, then click -O- > help > "check for updates" and look if it crashes.
Here it crashes reliably on W7x64 and Linux Mint Maya Cinnamon x64

Yap. Very reliable.

The crash can also be reproduced under autoupdating environment"

1. Have 3 or more extensions installed;
2. Preferences > Advanced > Security and select "Notify me about available updates";
3. Goto opera:config#AutoUpdate|UpdateCheckInterval and set the interval very short, say 60 (in second);
4. Crash

Hmmm...

Opera 12.13 - Release notes:

Linux and Windows
A new stand-alone update-checker, as part of a planned upgrade of the auto-update system

Suppose something went wrong with the testing then.. I mean, there has been testing, right?

Originally posted by DaveHawley:

I only have one widget installed (TouchTheSky) so that may well be why I haven't had any problems.

Widget? Do they still run with 12.13 or did JSP rewrite it to an extension?

Extensions are stored in the widgets folder too and they cause the problems as soon as there is more than one.

The TouchTheSky widget is still working here with 12.13 as it always did.
Whether Opera will now accept any new widgets I don't know, and from what I've read here I'm not inclined to try!

Originally posted by streunerx:

disable does not help, cause it still checks for updates of widgets too.

I'm testing if that is the case by setting opera:config#AutoUpdate|Add-onsCheckInterval to the minimum (one day!) with autoupdate setting to "Do not check for updates"

Update
I've just reread your post and the one you were responding to, and realised "disable" was about extensions themselves, not update checking. "doh:
Time I went off line and smelt the roses. Hope everyone finds some kind of work around and be a little happier when I come back on line.

As has been mentioned already in this thread renaming/removing folder widgets (\Documents and Settings\<user_name>\Local Settings\Application Data\Opera\Opera\) Is what got 12.13 working for me after it started crashing out no were today.
All I did was goto my Widgets folder, highlighted it all and just deleted everything. Started Opera right up with no problems, I had probably a half dozen widgets, and can't remember for life of me what all they were so cant say for cetain WHICH ONE did it for me. Cheers hope this helps others.
Thanks Bigtime to Zed for figuring this out for everyone, Just passing it on has he was the OP, Cheers.

Same problem here -- Opera continuously crashing, can't even get it to load. I've been using Opera for the better part of 7 years, NEVER had a problem as serious as this.
I start Opera -- before I can even fully load my Speed Dial, it crashes.
I try to send an error report with a MINIMAL Restart -- and THAT CRASHES ALSO! I can't even tell if the error report went through!
I try to restart Opera, and Windows throws up an error message -- Opera has encountered a problem and needs to close.
I close Opera, and the problem repeats.

Hopefully, the developers see this very soon! I realize this is the weekend, but this needs to be fixed ASAP. Opera is completely unusable.

Opera 12.13, Windows 7.

EDIT: currently installed extensions: AdBlock, Download YouTube Videos as MP4, Reddit Enhancement Suite, Weather by Wundergound.
Maybe a common extension for us is breaking something? Anyone else running AdBlock (adblockforopera)?

Originally posted by QuHno:

Originally posted by LinuxMint7:

@donsuree and others:
Deleting the widgets folder might be a temporary fix only. Test:
Install 3 extensions, it doesn't matter which, then click -O- > help > "check for updates" and look if it crashes.
Here it crashes reliably on W7x64 and Linux Mint Maya Cinnamon x64

Confirmed on Win XP

In the meantime I have installed Flashplayer and Opera is really fast, as expected. I also agree regarding the widgets folder. After a complete uninstall incl. user data, there is only an empty widgets folder after a new installation. My solution as described above was to delete the plugins/plugins folder.

My suspicions were that it had to do with Opera's update routine, since the last couple of versions Opera would freeze when a new update was available, only after force closing and then restarting, did the New Version dialog open. After testing as QuHno suggested, I'm now certain that it has to do with Opera's update routine. I think the source of the problem has been narrowed down and the Devs know where they have to create a solution.

I Opera

I'm sorry I don't have the time to read all the posts in this thread, but I can provide a solution to the problem that Opera 12.13 can no longer start up and crashes constantly.

I've solved the problem by installing version 12.12 of Opera over the newer version. You can find it by launching a web search in another browser. EDIT 2013-02-02 : Several sites offer older versions of Opera and other programs. I took it from http://www.oldapps.com/opera.php

I had upgraded to version 12.13 a few day ago, everything seemed OK, but today suddenly Opera crashed when I was away from my computer. I wasn't doing anything with Opera.

Opera continuously wanted to restart but couldn't. I sent several reports to the developers with several start up options. I also restored some backup files with settings, sessions, etc. but to no avail. Also re-installing version 12.13 didn't work.

I've no extensions, add-ons (EDIT 2013-02-02 : I sometimes use Flash or Java) nor widgets. I've many customisations though. I'm running Win32 XP SP2 if that might help finding a pattern.

I went back to 12.12 and temporarily solved the constant crash problem.

Same problem to several users in spanish: http://my.opera.com/espanol/forums/topic.dml?id=1615322

I went to AppData, and deleted all cache-related folders of Opera, both on Local and Roaming folders, and the problem (Crash Loop) was solved. No need to erase the full widgets folder I think

Updated two days ago, now it crashes on opening. 12.12 works fine. I'm using win 7.

Thanks zed-by! Temporarily renaming the widgets folder worked for me as well.
I've been using Opera for many years. This is definitely the worst upgrade experience ever.

I removed all my widgets for now. I wasn't really using them anyway.
I'll downgrade to 12.12 if this happens again. If it matters, I'm running XP sp3.

This sounds like the same problem that my Win Xp SP3 Desktop is having, but as for my Win 8 Laptop that I got for Christmas that is running Opera 12.13 is working fine (no crash). I am only running 6 extensions as of right now and no problem. But for the desktop I will downgrade it to 12.12 until 12.14 comes out for it. I don't see a problem with it as of right now with my laptop.

Same problem here. Crashes, then endless loop.

We need a fix now.

Yes, the crashing of 12.13 has nothing to do with a specific website (the OP doesn't seem to be suggesting that, either). I worked for a while on Opera, after the update, without incident. Then, the browser window was open for several hours without being used, with several tabs still up on sites that worked fine, right after the update. Opera was open but not in use when suddenly it closed out on its own.

So, no new websites visited or new activity, at or near the time of the first crash. Then, as everyone else is reporting, it offers to send a crash report, tries to bring up a window, and instantly crashes again. Using another program to delete the cache, temp files, and recent history, did not help.

I'm curious whether people started experiencing the crash at the same time, since activity on the browser did not provoke it. Mine crashed at approximately between 4-5pm PST (U.S. west coast), Saturday, Feb. 2nd.

What time did others begin to see 12.13 crashing?

I believe it happened a few hours earlier for me. I find it rather odd that it was working just fine for me until around noon today CST (Chicago). I am now using version 12.12 until as GeneValgene mentioned.

OK, so not just me then. For all those suggesting uninstall this extension, adjust that etc., all of that requires the browser to open in the first place.

Mine crashed sometime overnight. Not sure when, as I fell asleep in front of the comp (Advent desktop running Win XP) and woke up to an error message telling me Opera needed to close. I was on the 45 worlds homepage at the time (sister site of 45 cat). I then went through a cycle of "report, open, fail to open, get error message, report, open, fail to open, get error message," about a half dozen times.

Then a Java message popped up saying it needed to update.

Did the update, expected this to be the problem, nope, back to cycle again. Tried a few "cant be arsed to report again, open, fail to open, get error message" etc. Finally did a system restore to about a week ago and am back with Opera 12.12, hence how I am back here.

Opera 12.13 should be renamed Opera bargepole, 'cos I ain't gonna touch it with one until it goes to 12.14.

Originally posted by Pesala:

Originally posted by gadio:

I was nowhere near youtube when I started experiencing crashes. The only pages I had opened were facebook and 4chan.

Then why are you hijacking this thread which is about crashes on YouTube?

Originally posted by erorrless:

I just had my first crash with it, while using youtube.

Not all crashes have the same cause. Search for threads about Facebook if that's where you have problems. You are probably not having the same problem as the OP.

Oh it's you again. I'm so glad you're still making order here.
/s

Multiple users have had exact same errors, on different websites. Would it be better to have 10 threads than, when it's obvious that it's the same bug that's causing this?

I've already been banned for getting into discussion with you, but it's hard not to when you act so high and mighty, yet you almost never have anything useful if it's not a common problem.

As for me?

Opera 12.13
Windows XP SP3 32
Visited 4shared website and opera crashed. And it kept crashing, just like in OP's case. I first restarted my computer. I than ran ccleaner and cleared opera history and cookies. I than uninstalled opera while keeping the settings. I than uninstalled opera along with deleting the settings. Nothing helped.

Downgrading helped. Thanks OP. I guess I'll just wait for the next version before upgrading. I lost the whole session because of this, and some bookmarks along the way.

Originally posted by davorradman:

I than ran ccleaner and cleared opera history and cookies. I than uninstalled opera while keeping the settings. I than uninstalled opera along with deleting the settings. Nothing helped.

Downgrading helped. Thanks OP. I guess I'll just wait for the next version before upgrading. I lost the whole session because of this, and some bookmarks along the way.

I'm guessing than=then ?. , If so, Then that makes digesting your post a lot easier.

Originally posted by rameshi1:

I noticed that Opera 12.13 works fine when ALL extensions are DISABLED. So, instead of getting into complicated procedures mentioned in previous posts, just disable ALL extensions in 12.13 and you should be good to go.

Yup, this worked for me. I got the option to have a minimal restart of Opera with everything disabled. Selected it, and I was good to go.

I'm delighted to report that zed-by's fix of renaming widgets folder works beautifully. Hurrah!

Hi everyone

• The crash is like an application code was looped some haw in an infinite loop by some crazy error. The browser works fine on another user account.
The successful lunching of Opera 12.13 on another user account does not fix the browser on "spoiled" user account. The application still starts in an infinite loop and crashes. Solution — brutally breaking the loop. The method: after clicking opera link — place the mouse cursor at place where "Opera" will have it's application close button (usually the top right corner of the screen) and click it at once as it appears, if confirmation dialog appears — wait about 8 seconds or till the speed dial is displayed, then click cancel and chose any of speed dial pages. The combination of "left Alt" + "F4" button also closes "Opera" if it starts too quickly to move mouse over application close button on time. Last thing is to enable extension by menu "Tools", then "Extensions" and "Menage extension". This "force" method was not tested in case, that "Opera" does not display the "Close Opera confirmation" dialog window. Hope this will help to cure problems without any extra action like installing older version or renaming folders at "Opera" installation folder and the great browsing with "Opera" will be like real surfing. • ☺

Originally posted by zed-by:

1. close opera
2. rename/remove folder widgets (\Documents and Settings\<user_name>\Local Settings\Application Data\Opera\Opera\ )
3. run opera
4. close opera
5. rename/remove back folder widgets
6. run opera

helped here too!
i had my crash-train on cracked.com, so its not website specific. can we please have 12.14 with a fix? its really bad issue -
1)even choosing not-restart option on crash report - opera was restarting
2)i had no way to force "clean start" on a blank page - it kept restoring my last session. it wasnt the cause for crashes, but its a problem of crash-managing system anyway.

Originally posted by donsuree:

I can confirm this works for me.

zed-by

Posts: 1
1. close opera
2. rename/remove folder widgets (\Documents and Settings\<user_name>\Local Settings\Application Data\Opera\Opera\ )
3. run opera
4. close opera
5. rename/remove back folder widgets
6. run opera

Worked fine for me, too.

Opera has been my default browser for more than 10 years because it's been fast, reliable and had very handy functions.
I hope Opera developers keep it that way. Especially for the past few years, it's very frustrating to find myself searching for solutions to it's issues.

Originally posted by WasAPasserBy:

Originally posted by rameshi1:

I noticed that Opera 12.13 works fine when ALL extensions are DISABLED. So, instead of getting into complicated procedures mentioned in previous posts, just disable ALL extensions in 12.13 and you should be good to go.

Yup, this worked for me. I got the option to have a minimal restart of Opera with everything disabled. Selected it, and I was good to go.

So if i disable extensions in 12.12 and then install 12.13 it may be fine? 12.13 would not even stay alive long enough to disable extensions. I don't want to fiddle with this so if this idea wouldn't work I would just wait for 12.14.

Thanks to everyone who has worked hard to come up with the solutions thus far.

very interesting failure...

Opera 12.13 run 3 full days without any Problem; incl 4 Widgets, System WinXP SP3. than today it crashed endless without any known reason at startup!?

so I also switched back (override) to Version 12.12;

maybe the Opera-Team can tell something about this curios behavior?

Originally posted by operauser-1:

very interesting failure...
Opera 12.13 run 3 full days without any Problem; incl 4 Widgets, System WinXP SP3. than today it crashed endless without any known reason at startup!?
so I also switched back (override) to Version 12.12;
maybe the Opera-Team can tell something about this curios behavior?

The default update check interval for the new Opera auto update is 259200 seconds, which happens to be 72 hours, or 3 days.
No coincidence I suspect!
I wonder if this is the cause of the problem?
It would certainly explain why some have had Opera 12.13 running for some time, and it has then mysteriously crashed while not actually apparently doing anything. Could it be the auto update routine which is crashing it? Some have reported crashes on manual update checks.
Manual checks are fine for me, I've tried it many times, but I haven't had 12.13 installed for quite 3 days yet.
I wait in fear and trembling!

I've been getting major memory leaks with Opera 12.13 on ebay + forums. It hasn't caused it to crash but I have to end the process in task manager.

I'm only running the adblock extension.

Originally posted by DaveHawley:

Originally posted by operauser-1:

very interesting failure...
Opera 12.13 run 3 full days without any Problem; incl 4 Widgets, System WinXP SP3. than today it crashed endless without any known reason at startup!?
so I also switched back (override) to Version 12.12;
maybe the Opera-Team can tell something about this curios behavior?

The default update check interval for the new Opera auto update is 259200 seconds, which happens to be 72 hours, or 3 days.
No coincidence I suspect!
I wonder if this is the cause of the problem?
It would certainly explain why some have had Opera 12.13 running for some time, and it has then mysteriously crashed while not actually apparently doing anything. Could it be the auto update routine which is crashing it? Some have reported crashes on manual update checks.
Manual checks are fine for me, I've tried it many times, but I haven't had 12.13 installed for quite 3 days yet.
I wait in fear and trembling!

You could always change the config setting to something much smaller, save us all the suspense!

Originally posted by donsuree:

I can confirm this works for me.

zed-by

Posts: 1
1. close opera
2. rename/remove folder widgets (\Documents and Settings\<user_name>\Local Settings\Application Data\Opera\Opera\ )
3. run opera
4. close opera
5. rename/remove back folder widgets
6. run opera

Worked fine for a while, except in Windows Vista the path to widgets was:

\Users\<User name>\AppData\Local\Opera\Opera

I renamed the 'widgets' folder to 'widgets.bak' and Opera started fine. Then closed Opera, renamed the folder back to what it was and Opera started fine with widgets enabled.

Manual check for updates crashes Opera, but it can recover after that. Maybe autoupdate is the thing what is causing the trouble. I selected not to auto check for updates in the settings.

From Opera 12.13 change log:

A new stand-alone update-checker, as part of a planned upgrade of the auto-update system

Maybe it just wasn't quite so ready?

Well, I screwed up: I renamed the widgets.dat file and not the entire directory. I should have read this thread first instead of going my memory.

After restarting Opera, it erased all my widgets, lol! Luckily they haven't changed since vers. 11.64 which I still have as a backup in another directory. Re-naming the widgets directory seems like only a temporary solution. Has anyone tried to completely disable the autoupdate feature:

opera:config#UserPrefs|DisableOperaPackageAutoUpdate

I just did it and now there's no "check for updates" option under O > Help anymore. The only down side I see to this is that I won't get widget or sitepatching updates manually anymore. Not a big deal if it means my main browser is stable again and can use extensions. I just hope they fix whatever's the matter, and soon.

Same problem as everyone else. Renaming the widgets folder worked, but since I don't want to deal with this again next time Opera wants to update, I'll just stick with 12.12 til it's fixed. I also don't want to mess with the update settings, as I'll just forget to change them back again later.

Same problem here, I can confirm this works:

Originally posted by zed-by:

1. close opera
2. rename/remove folder widgets (\Documents and Settings\<user_name>\Local Settings\Application Data\Opera\Opera\ )
3. run opera
4. close opera
5. rename/remove back folder widgets
6. run opera

Afterwards, all extensions were disabled, but enabling them and restarting did not cause further problems. Running 12.13 on Win 7 x64.

Originally posted by zed-by:

1. close opera
2. rename/remove folder widgets (\Documents and Settings\<user_name>\Local Settings\Application Data\Opera\Opera\ )
3. run opera
4. close opera
5. rename/remove back folder widgets
6. run opera

Thank you. That solved the problem.

I had the same problem. I have Avast installed. I have disabled avast browser plugin from avast control panel and now Opera seems to work fine. I hope this can help

Originally posted by fraventi:

I have Avast installed. I have disabled avast browser plugin from avast control panel and now Opera seems to work fine. I hope this can help

Is that really all you did? So, no renaming folder 'widgets'?