Hotmail completely unresponsive after "new look"

Hotmail completely unresponsive after "new look"

Anybody else has their hotmail competely broken after hotmail started the "new look"? The whole page is just dead, nothing works, no click, no scrolling, nada.

Works in IE thou.

Yeah, Microsoft seems to hate other browsers than their IE.
It's slow, will never stop loading entirerly. Some links and drop-downs aren't even clickable.

Tip meanwhile: You may at least access your mails if you hit the X so it stops loading. Then it will react if you hit Inbox.

EDIT: Hey! I wonder if they changed something right nowat the moment. It works fine for me now.

EDIT2: Er... temoprarily.

yup, now I can't access my e-mail on the good browser! yay!

Same here and I just moved from Firefox because it was locking up my system. Come on Opera, help us out here, I want to stay with Opera and will never go to Internet Explorer.

I'm going to try to email someone with hotmail and see what they say about locking out Opera users (even those of us that are paid hotmail users...).

Are FF users having the same issue?

Mine is broken too. I did a right click/open with/Firefox and after firefox got loaded, I could open the emails there. But-I sure hate seeing all those ads I've been missing!

Masking as I.E. seems to do the trick for now.
I can navigate and look at my mail when I'm masked as I.E.

Metoz...how to masked as IE ??
I love the new look of hotmail but it is sad that it not work with Opera(my primary browser). Now i m using the IE to check hotmail ONLY...but quite a problem as i need to copy and paste the link provided inside my newsletter and open it in Opera because i m reaally dislike IE...use it for hotmail only as Opera cannot do it..

Originally posted by keithlaw:

Metoz...how to masked as IE ??
I love the new look of hotmail but it is sad that it not work with Opera(my primary browser). Now i m using the IE to check hotmail ONLY...but quite a problem as i need to copy and paste the link provided inside my newsletter and open it in Opera because i m reaally dislike IE...use it for hotmail only as Opera cannot do it..

Right click on the page, choose "Edit Site Preferences" > Go to the Network tab > and set the browser identification to Mask as Internet Explorer.
And you're set Might have to open hotmail again or refresh for it to work.

Oh and yea, it looks a little jagged. Not full-screen and stuff, so it ain't perfect. But it'll do until either the hotmail team or Opera team fixes it.

I tried Masking. It lets me go a little farther, but still won't let me read my e-mails. BLAST.

Works ok for me, but only for a few seconds then I start getting all sorts of errors. Masking as IE seems to fix them, but this needs to be sorted out.

This is really hosed over for me now. If I 'mask as IE' then I get a totally blank screen except for the Window Live toolbar, which functions ok.
If I identify as IE then I get all of my msgs displayed but I cannot click on them.
What is going on here???

This settles it. I've changed to an e-mail address provided by my internet provider and I'm using Opera's built in e-mail clientto read and send (I never knew you could set contact pics!).

Identify as IE doesn't work, mask IE make it able to change folders but still can't open message, just keep saying loading.

Friggin MS, I swear they did it on purpose.

I apologize for my complete ignorance in this matter, but will running Neptune or ActiveX allow hotmail to work with Opera?

Initially, I presumed that the 9.61 upgrade had an error like the 9.60 did that prevented Hotmail from responding, along with YouTube and several other things. I therefore reverted to 9.52 which functioned well, even though there was a security issue. Then Microsoft upgraded to the New Look hotmail, and hey presto, it stopped functioning. I am sure this move on the part of Microsoft amounts to an anti-trust move. I have since upgraded again to 9.61 in the hope that this would have been resolved, but alas, Opera has failed to make the corrective changes necessary to combat Microsoft's newlook.

It seems then that I may consider moving to Google's Chrome browser, as this seems to function well, but I am reluctant to make this move. If Opera can have this issue resolved with an upgrade fairly soon, then I will not need to make the move. It seems un-opera-like not to have spotted this prior to the 9.61 release and fixed that issue too. Chrome has no issue with Hotmail.... therefore it stands to reason that neither should Opera.

EDIT01:
Another thought on this issue... the Windows Update pages... these too are unresponsive to Opera or indeed any other browser apart from Internet Explorer. This also applies to various other sites, such Creative Labs when there is a need to run an update. I am not able to use opera as neither of these sites will allow it. Again, this adds strength to the previously mentioned idea of anti-trust. Microsoft still persists in anti-trust moves, and further action against them is required. Again, this is my own perspective.

EDIT02:
I have found this error of not being able to select mail extends to googlemail too. This seems to suggest a fault within the browser, not necessarily hotmail.

EDIT03:
I have had to revert to 9.52 Opera to use googlemail. This is unacceptable guys. Please can something be done to resolve these issues?

I'm able to use Google mail but not Hotmail. Google mail works the way it is should(in basic HTML).

Originally posted by nsx:

Identify as IE doesn't work, mask IE make it able to change folders but still can't open message, just keep saying loading.

Friggin MS, I swear they did it on purpose.

Well of course they did, after all Hotmail there web mail design.
I just install their Windows Live Mail and read from the desktop

Originally posted by Baeric:

I have had to revert to 9.52 Opera to use googlemail. This is unacceptable guys. Please can something be done to resolve these issues?

Strange, I have zero problem reading gmail standard view with 9.61, only hotmail.

A workaround that works for me is to Mask as IE in Opera for the hotmail inbox and set on the preview pane in hotmail. Then, when you click on a mail it's displayed in the preview pane.

PeeJay, the title of the post reads "Hotmail completely unresponsive.....etc " and that is correct, totally unresponsive therefor I am unable to open the preview pane, access options or do anything other than look at mails in the inbox, which mails cannot be opened.

Sorry, should have said I had to set options using FF. After that, I could read mails using Opera.

I'm sorry PeeJay but where are you setting options? There are no 'Options' in my Hotmail.
Maybe this is a Javascript problem and not Hotmail. When I put my cursor over an email entry, the address bar shows 'Javascript:'
Is this a case where Java has to be a certain level?
Is anyone working this problem at Opera?

There should be an Options tab/drop-down menu to the right on top of your mail box, next to Help and below Signout.

Originally posted by pdw:

Is anyone working this problem at Opera?

I sure hope so. I've been using opera for nearly ten years, and would prefer to continue.

PeeJay-I ahve no idea what you mean by the Preview pane. What is it, where is it?

If you have the options drop-down menu in hotmail, you should have "Reading pane settings". Change this from Off to Bottom and your mail contents will be displayed in the bottom half of the screen. Clicking on another mail in the inbox then shows that mail.
Note you'll have to use another browser to make the inital changes.

I brought up Firefox and set the pane preview to bottom in Options. Logged off and then Logged in under Opera.
The preview is set correctly but I still cannot click/access my emails.

Have you set Opera to mask as IE?
Oh, this might help too:
http://www.opera.com/docs/browserjs/index.dml

as stated in this prior thread, reading your hotmail works if you mask as IE (reload Hotmail) and use the preview pane... but if you send out any mail, the recipient will get "undefined" in the text and that's it.

http://my.opera.com/community/forums/topic.dml?id=251668&t=1225716383&page=1#comment2772144

So basically, it's down-right broken. Unusable through Opera. Still haven't seen any word from Opera devs about this... I know it may be browser-wars, but are they actively trying to work it?

Here's another earlier thread with some debug info:
http://my.opera.com/community/forums/topic.dml?id=253654

I should also add that I've just upgraded to Opera 9.62 and the same problems persist (Identify as Opera, Mask as IE).

I'm still not able to view emails even with Javacript set to 1(it was 2).

Strange, nothing wrong with hotmail for me. Everything in hotmail works fine for me. never have any problem with any 9.x version of opera with hotmail. I'm using 9.62 now.

Wow-I'd like to know what you are doing right!
Me-I deleted my Opera6.ini and restarted. So, I am totally reset but still cannot get Hotmail msgs. I have to believe it is a Javascript problem since when I hover the cursor over an entry, the addr bar shows Jasvascript:

There is a new browser.js released today which seems to fix some things. 'Help > check for updates' downloads this fix automaticaly. No need to use any other workarounds to view your email anymore.

M.

Before I download the .js, I tried removing some ad blocks and Voila! I can now read the emails. Next I'm going to load the .js. But, I'm a lot closer now.

Upgraded to 9.62, can read email now, but still can't send any. The text area is completely grayed out, include the formating buttons.

Originally posted by pdw:

Before I download the .js, I tried removing some ad blocks and Voila! I can now read the emails. Next I'm going to load the .js. But, I'm a lot closer now.

Originally posted by nsx:

Upgraded to 9.62, can read email now, but still can't send any. The text area is completely grayed out, include the formating buttons.

Did you check for updates to update your browser.js? Composing mail works fine here.

When going to this page, you should see this:

Current browser.js status: enabled. 
Target version and time stamp of the active browser.js file is Opera Desktop 9.60, November 3, 2008 .

M.

I went to that .js page, got that message. I can't compose new email, didn't try replying. Identified as Opera, not masking. Opera 9.62 on Windows Vista.

Originally posted by jonspencerbx:

Did you check for updates to update your browser.js? Composing mail works fine here.

When going to this page, you should see this:

Current browser.js status: enabled. 
Target version and time stamp of the active browser.js file is Opera Desktop 9.60, November 3, 2008 .

M.

Yep that's what I see, but can't compose new mail for some reason.

Hotmail works fine for me with 9.62. I run classic.

I find the full hotmail to actually not run with it's preview panels consistently enough.

Hotmail doesn't work 100% with things like uploading multiple pictures. It uploads single pictures/files fine though.

*Edit*

Looks like they just switched my server to the new look. so I"m screwed now.. I'll try the suggestions above.

*edit* doesn't work.

Looks like just do what happened last time this happened when I used 9.27 and it had the same problem. Upgraded to 9.50.

This time I guess it's time to wait for 9.65

This is priority no. 1 for devs at the moment,AFAIK.Please fix this thing.

Masked as IE + disable block content
It seems to work, so far.
Remember you can set everything in "sites preferences".

Originally posted by RammsteinNicCage:

I went to that .js page, got that message. I can't compose new email, didn't try replying. Identified as Opera, not masking. Opera 9.62 on Windows Vista.

The problem here is that you' re identifying as Opera while you should Mask as Firefox.
It's just browsing sniffing.
Also masking as IE isn't recommended as there is an change you get activeX stuff which is IE only

Suddenly working fine here on 9.62 on windows and linux! 9.61 and earlier still no joy though.

Masking as FireFox makes Hotmail work a lot better. So far everything works ok now as far as I can tell.

Upgraded to 9.62 and still cannot open mail in Google or Hotmail.

This is getting rediculous now. 9.60, 9.61 and now 9.62 not functioning. I am forced to remain with 9.52 to read googlemail.

I am seriousley considering dropping Opera for the first time since I started using it at version 8.XX

Come on Opera, do you even read these forums?

EDIT01:
This is the second time I am placing this edit as Opera 9.62 will not allow me to place it.

Using mask or masquerade is not acceptable.

EDIT02:
Back to Opera 9.52

Ok, Opera 9.62, identified as Opera, masked as FF on hotmail and I can now send emails.

Masking as FF seems to have worked on 9.62. Still thou I'd rather not masking as anything other than opera.

I've the same problem as others, unable to use Hotmail with Opera 9.62. The strange things is though my wife's Hotmail account will work fine using Opera 9.62 and that's accessing hers or my email account on the same pc! Weird or what?

I've tried the suggestions that peeps have put forward (thanks guy's for your efforts) but it's just not happening for my Hotmail account. I can log-in but that's it, it's just like the page has frozen!

Chris.

I tried the mask tweaks and the open all popups for the site and hotmail still doesn't completely load the page nor does an e-mail appear.

Back to Firefox until this gets resolved by Opera.

On Opera 9.52, masked as IE, I can read emails if I use a preview pane (called reading pane in the Hotmail options) and in the options choose "Show the first message automatically". Messages can be sent as well, and some (but not all) of the time most of the rich text formatting works - the smileys and font color selection don't since the drop down menu dissapears as soon as you click it so no smiley or font color can be selected. Sometimes, the composition area is tiny as well and can't be resized.

It's broken right now but it's usable. It seems like the hotmail team are actually still in the process of changing the code behind Hotmail because the composition window layout has changed slightly during the time I typed this out.