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6. June 2009, 15:20:14

DanielHendrycks

STEM loving liberal

Posts: 2632

Turbo Confusion

Since Opera Turbo has been available to the public some people submit a thread and say that websites look blurry and unpleasant, this is because they do not know what Turbo does to make pages load faster. I think some people see this then they ditch Opera right away. I think when Opera detects you have a slow network and asks you to turn on turbo the dialog box should say "Enabling Opera Turbo will make images be of less quality, this is what turbo does to make sure your browsing speed is at its fullest" or something like that. This way people will know about the side effects of Opera Turbo.

Should the dialog box say something that explains the side effects of Opera Turbo?

Option Results Votes
Yes result bar - $percentage % 97% 189
No result bar - $percentage % 3% 5
Total number of votes: 194

20. September 2009, 02:40:32 (edited)

DanielHendrycks

STEM loving liberal

Posts: 2632

People in the "Opera Browser" keep wondering what is going on. A few lines of text saying "Note: Opera Turbo may cause images and text to have less quality." won't take much time to implement.

20. September 2009, 08:13:15

Bapabooiee

Posts: 109

I cannot imagine this question having any other answer than a resounding "yes!"

I think that anyone presented with the opportunity to use Opera Turbo should know, completely, what the feature does, and what its side-effects will be. Maybe people don't understand technical concepts, and think if something can be magically "faster", it just will :]

So, yes. The end-user should know full-on what's to be expected from Opera Turbo. I think a light technical explanation to how Opera Turbo works would be in order, 'cause most users (imo) would probably overlook that little notice in the Opera Turbo dialog.

20. September 2009, 10:58:32

sirnh1

Posts: 1878

+1
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20. September 2009, 11:58:29

serious

Lab mouse and likes it!

Posts: 5313

textquality should not deteriorate (as text is compressed lossless *playing the wise.as* wink). apart from that: +1
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20. September 2009, 13:20:22

dest4ever

Posts: 8

Maybe it would be better to say "Enabling Opera Turbo will cause images to have less quality due to connection speed improvements.".

20. September 2009, 13:29:58

DanielHendrycks

STEM loving liberal

Posts: 2632

Originally posted by dest4ever:

Maybe it would be better to say "Enabling Opera Turbo will cause images to have less quality due to connection speed improvements.".

Agreed

20. September 2009, 17:13:28

geeneeyes

powerd ↻ pramod

Posts: 162

Originally posted by DanielHendrycks:

some people see this then they ditch Opera right away.

I have worked hard to convince friends to try Opera and have often recommended it to many others. BUT many have been turned off by the blurry distorted images when they inadvertently enabled Turbo. My suggestion is that enabling Turbo should be confirmed properly to check if user is aware of the pros and cons of Turbo.

20. September 2009, 17:51:12

robellett

Posts: 726

I suggested some warning similar to this some time back, before the rash of posts about image problems. All for a detailed clear warning piece of advice before activation.

I'm currently recommending Opera, partly due to Turbo benefits here- http://www.hotukdeals.com/item/483804/new-opera-web-browser-speed-up-inte/

I'd hate to see many users taking it up and then being disappointed with image quality, and ditching Opera. ?If anyone thinks I could have added something better - I'm Equalityforall, the start of the thread there, then I'd appreciate your feedback. Thanks, Rob
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25. September 2009, 16:09:12

harish-l

Posts: 14

+1
another option would be to turn it off completely, say while installing (at-least with an installer switch)
I agree Turbo is just great for people on anorexic bandwidth, but for those on fast connection it isn't much helpful.

mighta be a different topic, but since it concerns turbo i thought i'd put it up,
Another important thing i'd bring up is, since this mechanism involves Opera Proxies to route the web page, the Open DNS content filtering would fail miserably. In-case of academical institutions like mine which imposes strict rules(!) about content filtering, Opera (with turbo) installations itself is being questioned, something i felt could have been avoided if there was an option to not install turbo at all. And yes we r a bit fortunate to have a moderately fast bandwidth:)
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25. September 2009, 19:01:47

QuHno

read a book!

Posts: 988

+1
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Originally posted by harish.l:

I agree Turbo is just great for people on anorexic bandwidth, but for those on fast connection it isn't much helpful.

Oh, it is - through the turbo proxy I can get easier access to blocked or redirected sites that think, I shouldn't read them because I am from the wrong country wink

26. September 2009, 02:31:58

Arnt

Posts: 659

+1
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26. September 2009, 08:42:04

frem82

Posts: 322

+1
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9. October 2009, 18:33:59

hellspork

Posts: 138

"Turbo may load pages much faster, especially on a slow connection. Quality of pictures will be reduced, and plugins (mostly videos and advertisements) will not start until you click the 'Play' button.

*Turbo will not make your downloads faster, but it may allow you to surf much faster while downloading large files."

...Something like this?

14. October 2009, 16:51:22

dest4ever

Posts: 8

Originally posted by hellspork:

"Turbo may load pages much faster, especially on a slow connection. Quality of pictures will be reduced, and plugins (mostly videos and advertisements) will not start until you click the 'Play' button.

*Turbo will not make your downloads faster, but it may allow you to surf much faster while downloading large files."



It'd be good if there was a short text like the one I wrote earlier and if the user wants to see a further explanation the ones I quoted above could be displayed.

30. July 2010, 09:24:18

ytsmabeer

Frisian translator of Stuff

Posts: 1898

-1 People should just read better.
When you first activate Opera turbo you get this http://www.opera.com/portal/turbo/
That should be enough

31. July 2010, 05:59:10

rafaelluik

Posts: 2337

+1

Originally posted by ytsmabeer:

When you first activate Opera turbo you get this http://www.opera.com/portal/turbo/
That should be enough

This page isn't translated into all languages.

1. August 2010, 00:58:07

pieRr0Ur

An Opera Software fan

Posts: 128

Infact when I'm so noob about Opera web browser I'm one of them - who ditched Opera. I ditched when I saw it. But came back when 10.5 came! party
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2. August 2010, 19:48:23

Luchio

Burninating!

Posts: 1016

+1, dialog to enable Opera Turbo is not clear enough on the consequences of this action.

4. August 2010, 00:06:45

HeinrichP

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Posts: 392

+1
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7. August 2010, 22:02:36

HeinrichP

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Posts: 392

I fully agree. We have to write new replies or else the topic will get down in the priority-list.
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7. August 2010, 22:31:03

DanielHendrycks

STEM loving liberal

Posts: 2632

Originally posted by HeinrichP:

We have to write new replies or else the topic will get down in the priority-list.


I'll add it to my signature. wink

8. August 2010, 04:25:25

rafaelluik

Posts: 2337

Originally posted by DanielHendrycks:

Originally posted by HeinrichP:

We have to write new replies or else the topic will get down in the priority-list.


I'll add it to my signature. wink

Wow, great attracting signature! smile

8. August 2010, 04:49:23

pieRr0Ur

An Opera Software fan

Posts: 128

Originally posted by HeinrichP:

We have to write new replies or else the topic will get down in the priority-list.



Let's just hope that the staff <b>really</b> handles the wishlist.
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8. August 2010, 19:36:41

prd3

Posts: 928

Originally posted by Pesala:

Has anything changed yet? Is Turbo still on by default?


It isn't, and never was. It requires you to enable it manually.

8. August 2010, 20:53:32 (edited)

mimi_s_mum

Queen of DIY & rugby loving sicfi buff translator

Posts: 2787

+1

Originally posted by ytsmabeer:

When you first activate Opera turbo you get this http://www.opera.com/portal/turbo/
That should be enough

In that page you get this:

Among other means, the compression is achieved by image down-sampling therefore some level of distortion in graphics may occur.

Not everyone understands this statement really means "image quality will become worse". Daniel is proposing to make it absolutely clear to everyone who uses Turbo by using Plain English (or any other language).

[Addendum]
Actually the opening sentence before the above statement, "Opera Turbo is a server-side optimization and compression technology that speeds up data transfer and reduces the amount of data that needs to be downloaded in order to view the page ...", would turn off most average Joe/Jane users and they probably would not bother reading the rest of paragraph at all! bigsmile Another reason why Daniel's Plain English proposal is valid.
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9. August 2010, 04:50:32

Pesala

Reclining Buddha

Posts: 25775

I am on a 10mb/s cable broadband connection, but I still occasionally get the notification that my network is slow. Most users seeing this will enable Turbo, and get the Turbo information page. The basic problem is as Daniel said, the language used on that page is not clear enough for the average Joe/Jane. Cut the jargon, and use plain English, then we might get a few less complaints that the image quality in Opera is rubbish.

There seem to be fewer such threads now, but making the language clearer, and showing a badly degraded image on the Turbo info page might reduce such threads nearly to zero.

Also, If I click the Turbo icon in reply to the question, “What is Opera Turbo?” the page tells me that I just enabled Opera Turbo, which I did not. Turbo is still off.
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9. August 2010, 10:31:43

mabynke

Posts: 40

+1
It should be a dialog showing up if you enable opera turbo, maybe just the first time, instead of just a line of text in the configuration settings. That way, people can't miss the message even if they (and I think that's the most used way) enable turbo from the bottom left bar.

9. August 2010, 12:51:54

ytsmabeer

Frisian translator of Stuff

Posts: 1898

Originally posted by mabynke:

It should be a dialog showing up if you enable opera turbo, maybe just the first time, instead of just a line of text in the configuration settings. That way, people can't miss the message even if they (and I think that's the most used way) enable turbo from the bottom left bar.


The first time thee is opening a page, with info on it

9. August 2010, 20:29:04

mimi_s_mum

Queen of DIY & rugby loving sicfi buff translator

Posts: 2787

Originally posted by ytsmabeer:

The first time thee is opening a page, with info on it

And the info is worded in big sentences littered with techno-jargons.


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9. August 2010, 21:07:21

IKoke

Posts: 466

+1, its necessary

10. August 2010, 06:59:05

burnout426

Posts: 12531

I just tell everyone, "Opera compresses web pages and lowers the quality of images so pages load faster".

All the "What is Opera Turbo" technobabble at http://www.opera.com/portal/turbo/ should be hidden under some "click for more details" deal. I mean, "image down-sampling ", come on.

And, for those that remember the Slipstream dialup accelerators (proxy too), I mention that turbo is just about the same only turbo doesn't let you adjust how much the quality of an image is lowered like Slipstream does. But, not many remember Slipstream.

10. August 2010, 07:54:12

ytsmabeer

Frisian translator of Stuff

Posts: 1898

Originally posted by burnout426:

"image down-sampling ", come on.


Even if you don't understand that word, then

therefore some level of distortion in graphics may occur.


should be clear enough that the graphics don't look as good .

You can't make everybody happy

10. August 2010, 09:35:13

mimi_s_mum

Queen of DIY & rugby loving sicfi buff translator

Posts: 2787

Originally posted by ytsmabeer:

then "therefore some level of distortion in graphics may occur."
should be clear enough that the graphics don't look as good .

But

Originally posted by mimi_s_mum:

Actually the opening sentence before the above statement, "Opera Turbo is a server-side optimization and compression technology that speeds up data transfer and reduces the amount of data that needs to be downloaded in order to view the page ...", would turn off most average Joe/Jane users and they probably would not bother reading the rest of paragraph at all!



Originally posted by ytsmabeer:

You can't make everybody happy

I don't think the matter is about making people happy, but keeping people informed, and recognising techno-jargons are one of the barriers to clear communication and understanding. Below is quoted from UK Plain English Campaign site (bold font mine):

Since 1979, we have been campaigning against gobbledygook, jargon and misleading public information. We have helped many government departments and other official organisations with their documents, reports and publications. We believe that everyone should have access to clear and concise information.


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10. August 2010, 09:43:13

burnout426

Posts: 12531

Originally posted by ytsmabeer:

Even if you don't understand that word, then

therefore some level of distortion in graphics may occur.



should be clear enough that the graphics don't look as good .



I don't think "distortion" and "graphics" are really the best words either. We need to go simpler than that.

Originally posted by ytsmabeer:

You can't make everybody happy



True, but the only group that should be made happy in this case is new users that don't know what Turbo is.

Originally posted by ytsmabeer:

clear enough



That's probably the problem. For something like this, "clear enough" doesn't cut it.

10. August 2010, 09:52:15

ytsmabeer

Frisian translator of Stuff

Posts: 1898

What I get is that not everybody understands English well, you could rephrase but it will re mane English .
I've allready have send a mail to the translation manager, but if and when it will be translated is not known

24. August 2010, 13:21:36

techlawsam

Posts: 2161

agreed the opera turbo page's language needs to watered down, like how mozilla does with its "explanatory" webpages.. Opera needs to gain audience how? Use "modern-day" English which can be easily understandable by anyone walking down the street who is showed the webpage.

24. August 2010, 23:34:04

DanielHendrycks

STEM loving liberal

Posts: 2632

Actually, I requested Opera Turbo's first run page explains that it hinders image's quality, then they updated it but they used words not friendly for laymen.

27. August 2010, 18:44:58

HeinrichP

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Posts: 392

+1
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30. August 2010, 00:38:27

Jetro

Posts: 622

+1

Holy cow, if I was a new Opera user right now, I would surely have missed this and ditched Opera for something horrible, like Firefox. worried
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31. August 2010, 11:16:06

marwerno

Posts: 183

Who voted "NO" on that?
Or was somebody pressing the wrong buttons?
It is obvious!

My suggestion, simply present the user with a link that explains the "turbo" and how it achieves the speeds. In this way you still can leave a short text in the selection.
Or maybe even opening a page up explaining turbo when it is activated (BUT PLEASE ONLY ONCE!)

31. August 2010, 11:58:52

Pesala

Reclining Buddha

Posts: 25775

Actually, all it needs is a more descriptive tool tip. Currently we have:

Opera Turbo is Disabled. Enable Opera Turbo to speed up browsing on slow connections.

and:

Opera Turbo is Enabled

change to:

Opera Turbo is Enabled. Images may be very low quality. Right-click to load an image at full quality.


Dialogue boxes are obtrusive and should generally be avoided unless some input is required from the user.
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