Problems accessing Yodlee site

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6. April 2010, 14:57:04

paulsiu

Posts: 17

Problems accessing Yodlee site

Hi,

Ever since I upgraded to Opera 10.51, I have been having problem accessing the site Yodlee. I get a blank screen after I enter my user name into Yodlee. Is anyone else having this issue? This wasn't a problem with Opera 9 and 10. It appears to have started on Opera 10.5x

Paul

6. April 2010, 15:55:18

phazlehurst

Posts: 1

Hi Paul, we're not big Opera Users here... but let me see if I can repro your problem.

Peter Hazlehurst
Chief Product Officer
Yodlee

7. April 2010, 01:46:44

paulsiu

Posts: 17

Thanks for the response. I have tested Yodlee on the different Opera browsers.

Opera 9.x works fine.
Opera 10.10 works fine.
Opera 10.51 does not work.

I have posted this as a bug to Opera and gotten an automatic response. However, I find that Opera do not have a public bug logs, so I don't know what the status of the bug is. For all I know, no one have gotten to it, so I have switch my mom's machine back to IE8 for now, since she is a heavy user of yodlee.

I'll stick with Opera for now until they fix the issue.

Paul

16. April 2010, 23:18:45

I can confirm the problem with Yodlee.

Opera 10.51 on Windows

Goto the Yodlee Moneycenter login page, https://moneycenter.yodlee.com/moneycenter/mfalogin.moneycenter.do
Page loads OK.
Enter userid. Click Log In button.
Screen goes blank. Progress bar shows 'Elements: 0/0'
Hit Esc on keyboard - only then does the password page load.

This did not happen with Opera 10.10

SwingSwingSwing

18. April 2010, 21:10:09

thecrater

Posts: 7

I agree. is there a workaround for this?

1. May 2010, 17:25:19

evanvliet

Posts: 1

I reported as a bug to Yodlee, along with excerpts form the error console, numerous syntax problems. Before I saw this thread. The response was to use a mainstream browser like chrome, safari, mozilla, ie. I vote to prod Opera to look at it, for what it's worth.

1. May 2010, 17:51:57

paulsiu

Posts: 17

I reported this as a bug in Opera back in the beginning of April. I have tried the browser with ie, firefox and Chrome and it used to work with Opera 10.10, but has failed to work since Opera 10.50. I tried the site again with Opera 10.53, but it still does not work.

3. May 2010, 14:26:54

skippington

Posts: 2

i find if you delete a cookie called "scriptable 1" when you're at the user ID screen, the site will load. anyone know how to automate this, so i don't have to do it every time i log into yodlee?

18. May 2010, 03:04:11

paulsiu

Posts: 17

I have been experimenting and it appears to be a plug-in issue. I turned on turbo mode and notice that I can access Yodlee. Since a lot of stuff get disabled during turbo mode, I figured it was probably related to plugin. I selected Quick Preference->enable plug-in and disabled the option. Afterwards, I was able to access yodlee. The problem is that all of the plugin are disabled.

I tried opera:config->Enable On Demand Plugin, but it did not fix the yodlee access issues. I had thought it had something to do with flash, but apparently this is not the case. Is there a way to selectively disable plugin so I can isolate which plugin is at fault?

Thanks.

Paul


18. May 2010, 20:43:17

aquamaniac

Posts: 13

Originally posted by paulsiu:

Is there a way to selectively disable plugin so I can isolate which plugin is at fault?


You can use the "plugin-ignore.ini" file, usually found in the "default" folder of Opera. Add the DLLs of the plugins you want to exclude. You can get the corresponding DLL of a plugin by entering "opera:plugins" in the address bar.

19. May 2010, 01:27:14

paulsiu

Posts: 17

Thank you. I took your advice and systematically disable each plugin. The plug-in at fault appears to be NPSWF32.dll, which is "Shockwave Flash". As long flash is disabled, yodlee works fine with Opera 10.5x. This comes at no surprise to me. Opera appears to be one of the worse browser when it comes to interaction with the flash plug-in. On Linux, opera has way more flash related crashes than Chrome or Firefox.

Other than filing a bug report, I don't know what else to do.

I have a workaround for now.

1. Go to http://www.yodlee.com/
2. Click on the login.
3. Select Tools->Quick Preference->Edit Site Preference.
4. In the site preference, click on the Content tab.
5. Uncheck enable plug-ins.

This mean you have no flash or any other plug-in while in Yodlee, but at least it you will be able to login.

13. July 2010, 13:50:34

skippington

Posts: 2

as i mentioned above, if you want flash while in the yodlee site, just delete the cookie called "scriptable 1" at the user ID screen.

go to moneycenter.yodlee.com
when it asks for your user id, right click and go to edit site preferences
go to the cookies tab
find the cookie called "scriptable 1" and click delete, then ok
you should be able to login as usual

18. May 2012, 18:10:58

yr2012

Posts: 1

I tried changing browser identification in network tab of site setting. I used "Mask as firefox" and it woked

YR

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