Weightwatchers.com blocks Opera

Weightwatchers.com blocks Opera

Just to let Opera and Opera users know it seems http://weightwatchers.com/ blocks Opera. Instead they redirect to site requirements site.

The site requirements did not display for me. I masked as Firefox and went to the contact page. The automated reply sent this back to me:
----- Fred Wrote -----
User Number:
Server: www.weightwatchers.com
Browser info: Mozilla/5.0 (X11; SunOS i86pc; U; en; rv:1.8.1) Gecko/20061208 Firefox/2.0.0
Date: 4/10/2010
Category: General
First name: Fred
Last name:
City: Miami
State: Florida
zip: required (edited out)
Email: edited out
Questions: Your site is browser sniffing and blocking Opera. Why? I can view the site by masking as Firefox.

Mon, April 12, 2010 12:08:02 PM
Re: Help: Technical Support [#25628524]
From: WeightWatchers.com <Techsupport@weightwatchers.com>

Dear Fred,

Thank you for contacting WeightWatchers.com.

We are sorry to report that the following browsers below are not compatible with our website.

* I.E. 4.x on PC
* I.E. on MAC
* Netscape
* Safari 1.0 on MAC
* Opera
* CompuServe
* Camino™ by Mozilla
* Google Chrome (in testing)
* Mozilla standalone
* Cell phone and PDA Browsers
* All Beta release browsers

We recommend that you either switch or upgrade your browser to:

- Internet Explorer (for PC including AOL)
https://www.microsoft.com/windows/internet-explorer/default.aspx

- Firefox 3 (for PC and Mac)
http://www.firefox.com

- Safari 1.1 and up for MAC. To use Plan Manager, please install Safari version 2.
http://www.apple.com/safari


Sincerely,
Kim
Customer Service Associate
www.weightwatchers.com
---------------------------------------
I see that they are testing Google Chrome which is built on the webkit engine used in Safari. I will write back and ask if they would consider testing Opera.

Date: Thu, 15 Apr 2010 14:30:46 +0000 (GMT)
From: "WeightWatchers.com" <Techsupport@weightwatchers.com>
Reply-To: Techsupport@weightwatchers.com
To:
Subject: Re: Help: Technical Support [#25628524]

Dear Fred,

Thank you for contacting WeightWatchers.com.

It’s always great to get feedback from users on our site. We want to assure you that your comments and concerns are a valuable resource to us and are considered whenever we make changes and upgrades to our program and site.

We appreciate the time you have taken to contact us.


Sincerely,
Kim
Customer Service Associate
www.weightwatchers.com


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--Original Message--
From:
Date: 4/14/2010 6:14:07 AM
To: Techsupport@weightwatchers.com
Subject: Re: Help: Technical Support [#25628524]

Dear Kim,

I see from your list that you are testing Chrome. Many of the browsers on your list are older ones that are no longer being developed. Opera <http://www.opera.com/>, however, is a current browser that meets all of the Web specifications. If your site is properly designed, it should work ok in Opera. For European users, it is in the choice for selection when purchasing a Windows based computer or installing Windows.

Regards,
Fred

Thank you for nagging them

Yep, it seems like your nagging worked. The site now works without a redirect to a site requirement page.