Latest Opera Version and .pdf Files = Crash

Latest Opera Version and .pdf Files = Crash

I have been using Opera for several years. A few days ago, I installed the latest version. Now, every time that I download a .pdf file, the browser crashes. Also, it is not just a matter of restarting the programme. When I try to do that, the programme won't start. I have to restart my computer. I am using Windows 7.

What is this about and when will it be fixed? It is hard to believe that this wasn't picked up when the latest version was distributed.

I have also been having this problem, on both 10.50 and 10.51. So I'm not alone! I'm using Win XP.

To be specific, if I click on a link in a web-site that points to a .pdf file, then Opera will open the pdf in a new tab, of course. Closing this tab will cause Opera to crash. Or rather, it will bring up a message saying that "Opera has to close..." with some options for automatic restarting. If I choose "Continue from current state..." [or similar], then Opera will restart itself properly, with all tabs open, including the .pdf file. If I then close the .pdf tab again, Opera will crash again, and the cycle will continue. However, if I choose the option to restart with Speed Dial or the Home Page, Opera will start normally, and everything is fine. Except that I must reopen all my tabs.

This has happened consistently with every .pdf file I've opened within Opera, for the past two months, since updating to 10.5. One such example is here, but any .pdf will produce the same result for me: http://www.mackie.com/products/mr8/pdf/MR8_OM.PDF

And btw, during the automatic re-start process, Opera gives me the option to automatically send a report to document the problem. I've always allowed this, and then, on restart, there's an additional tab there with a "Crash Report". But the report simply says that there are no details to report!

jg::

No issues here viewing PDF's with Opera 10.51 under Win7x64

Suggest attempting to update/re-download your Adobe Reader

John, I'm getting the same thing.

Mthski, sorry, but this was not a problem until I recently installed, at Opera's urging, Opera 10.51. I have the latest version of Adobe and I am not having this problem with Internet Explorer or Firefox. Suggesting that it is a problem with Adobe is ridiculous.

The bottom line is that Opera can fix this or I'll just start using IE and Firefox. After several years of using Opera, and all the issues, this is the point where I walk if it isn't fixed. This problem, having had to go to another browser on the regular basis that Opera doesn't work properly, is the limit. Having my browser crash, and having to restart my computer, when I open a .pdf document, just isn't on.

Fixed! After seeing this thread:

http://my.opera.com/community/forums/topic.dml?id=520071

I updated Adobe reader, and the issue goes away. I was using Adobe Reader 10.0 or 10.1, and 10.2 actually fixed it, though the current 9.3 is also fine.

I had no idea that Opera used the same .pdf reader as the default on my computer. I assumed that the Opera install had it's own version. I'd never had a reason to think about it.

There needs to be a warning for this, and perhaps other dependencies as well, when upgrading.

jg::

I also upgraded 'at Opera's urging' as you put it, but don't have the issue you're seeing.

It's not ridiculous to cite that your Adobe Reader plug-in may be to blame, the fact you claim that it works in another browser is really of no relevance, if it's not being handled correctly in Opera then the fault could be with either the plug-in or the browser.

Originally posted by olli:

if you experience crash when closing a tab with a pdf inside please try the latest snapshot: http://my.opera.com/desktopteam/blog/new-snapshot-focus-on-nsl-and-cache

Should be fixed for 10.52

I wouldn't recommend using a snapshot build to solve this problem.

WARNING: This is a development snapshot: it contains the latest changes, but may also have severe issues, including crashes and data loss situations. In fact, it may not work at all.

Update to Adobe Reader 9.3.1, use the PDF-XChange plugin instead, or open PDF files in an external PDF viewer. Closing the tab with Ctrl W seems to be the cause of the crash — not simply loading a file. If you close the tab with the mouse you may not have any problem. It may be a problem with Adobe Acrobat but not with Adobe Reader.

Originally posted by RoryE:

Suggesting that it is a problem with Adobe is ridiculous.

Its probably not a problem with the Adobe plugin, but it is not ridiculous to suggest that it could be. Just because it works with Opera 10.1 or Firefox, does not mean that there could not be a bug that affects Opera 10.51 or other programs.

Yes, you have very good advice, Pesala. [However, I got the "crash" using the mouse to close the tab.]

I wanted to point out that Opera are actually working on it for 10.2. I agree that if you can't wait till the final release, better to use one of your several alternate methods.

jg::

folks - from a security perspective - just because Adobe Acrobat Reader and Adobe PDF's in general have become the new Microsoft .DOC's in terms of attacks and exploits, I would strongly recommend changing the Opera plugin settings to prompt you to download a PDF instead of automatically opening.

I had the same problem, after opening a PDF link then trying to close the Tab would cause Opera to crash. Tried updating to Adobe Reader 9.3 but then Opera would lock up solid, had to use Task Manager to shut it down. I solved the problem by switching plugins to use Foxit Reader (using the Mozilla Foxit plugin). Now opens PDF with no problem and can close the tab with no problem. I am running WinXP SP3.

Originally posted by John Grant:

I got the "crash" using the mouse to close the tab

I wasn't able to reproduce a crash using the mouse with the Adobe Reader plugin, though Ctrl W will crash Opera 10.51.

Opera 10.52 build 3367 is now at the Release Candidate stage, and seems to have no problem with this issue now.

Other significant bugs like not passing parameters when launching external programs are also fixed at last.

The most serious bugs were with email attachments. That seems to be resolved.

Having just wasted over 2 hours fixing this, this reply may lack detail, but here we go. I've been having the similar problems with PDFs to those mentioned here and elsewhere. Opening PDFs from within Opera (10.5.1 WinXP) is fine, but when I close a tab with a PDF in it, Opera hangs then crashes. Every time. Then the tab returns if you try to restore the session to get back your other tabs. Even if you close the tab in the background. The only work around was to open a second window, drag all non-PDF tabs to it, then close the offending window while it was not in focus.

I tried multiple times to upgrade my plugins and Acrobat, uninstall and reinstall Opera. In the end, had to delete Opera and all of it's program files and preferences (Application Data), then installed Acrobat Pro 9 from disk and suffered through it's eternal upgrade process and multiple reboots until 9.3.2, then reinstalled Opera 10.51. FINALLY, the problem is gone. Some of this install trouble could be due to the admin rules of our network at work though.

Not pointing fingers or laying blame (Adobe, Opera, Windows, our 'big brother' IT system rules, etc), but this certainly seemed like an enormous waste of time, and one of the most useless, senseless and unnecessary experiences with a computing platform that I have had to go through in a very long time.

I can confirm that Acrobat Pro (9.3.2, but no earlier) and Opera 10.51 play nice in my case. If you like watching paint dry and love Opera enough to try it, you too could have your browser back again.

I'm experiencing the same problems and I've been too lazy to fix it... I have resisted updating my Adobe Reader or Acrobat.. still confused about the difference! The main reason is on my slow processor it takes ages to load ..so I have a really old , but fast Adobe ..Version 5 I think... I suspect swapping out the reader/plug-in is a good solution, but again laziness and learning curve. I will wait and see if the next Opera version plays nicely with my old Adobe, if not I'll take one of the above steps.... No reason to get excited There's more ways to Rome !

For me, this is fixed in 10.52. Try it.

Originally posted by poorrichard01:

For me, this is fixed in 10.52. Try it.

I did, and its still crashing for me with the Adobe Reader 9.3.2 plugin when using Ctrl W to close the tab with the plugin having focus (click on the PDF).

How do you know it is a crash? Tried it just now and Opera closed. Windows didn't say anything about a crash and Opera starts after it like it was closed normally (at least no dialog to choose how to start Opera).

Opera 10.52