Google Sign In Pages/ Can't access

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30. April 2010, 20:33:00

douglas9

Posts: 253

Google Sign In Pages/ Can't access

Using Win7/Opera 10.53. For some reason can not access any google sign in page to include email etc. Keep getting a continuous cycle of trying to connect to remote host, setting up secure connecion. Cleared cache, cookes and allow all popups. Searched forum to no avail.Wits end can't find the answer. No problem with FF, IE Chrome, only Opera. TIA
Version 11.61
Build 1250
Platform Win32
System Windows XP SP2

30. April 2010, 23:29:08

choope

pine tree

Posts: 407

What are your security settings set at? Have you done a clean install or upgraded from previous versions? Did you search for the words: Google sign in login can't access in the Opera browser forum? This will probably answer your question: http://my.opera.com/community/forums/findpost.pl?id=5309031
Firefox 23.0, Opera 10.11-4791; Platform: SunOS (OpenIndiana); System: i86pc  Opera Desktop Team Security @ Opera Sitepatching blog
Linux in VirtualBox | Opera 12.15-1748

1. May 2010, 10:19:15

douglas9

Posts: 253

1. Default security settings..
2. Upgrade 52 to 53.
3 Yes. Previously read your link. My problem is i can't get to the google account login page.
Version 11.61
Build 1250
Platform Win32
System Windows XP SP2

1. May 2010, 11:29:00

choope

pine tree

Posts: 407

Hmm, maybe Google is having a problem loading their page. I went to http://www.google.com/ and their logo, search box, and buttons loaded but not the other links that are usually present. I then tried in Firefox and the same thing. A few seconds they appeared in both browsers at the same time. Here is the link to the sign in for Google accounts: https://www.google.com/accounts/Login?hl=en&continue=http://www.google.com/
Firefox 23.0, Opera 10.11-4791; Platform: SunOS (OpenIndiana); System: i86pc  Opera Desktop Team Security @ Opera Sitepatching blog
Linux in VirtualBox | Opera 12.15-1748

1. May 2010, 12:02:22

douglas9

Posts: 253

My issue is the same as before. Can't not reach the login page for google accounts. Your links are endless loops.(last and previous)
Version 11.61
Build 1250
Platform Win32
System Windows XP SP2

3. May 2010, 13:11:46

douglas9

Posts: 253

Any other ideas or suggestions before this last resort:

http://my.opera.com/community/forums/topic.dml?id=512101


TIA
Version 11.61
Build 1250
Platform Win32
System Windows XP SP2

3. May 2010, 17:10:46

choope

pine tree

Posts: 407

If I read this correctly, you are using Win 7 and installed Opera 10.52 for the first time? If so, then you should have a clean install as opposed to upgrades from previous versions.

If you have just a blank page with elements that have not loaded, pressing the stop button should load the page minus the unloaded elements. Check your site preferences by right clicking and selecting Edit Site Preferences. You need to be accepting cookies and delete the current Google cookies and reload the page.

You could also try renaming the cookie and preference files. By renaming the files, you can always go back to them if creating new files does not solve your problem. You can find their paths by going to Help > About Opera opera:about. The cookie file is named cookies4.dat; try renaming it to ccookies4.dat. The preference file is named operaprefs.ini. Close Opera and rename the files. A new file with the default settings will be created when you restart Opera.
Firefox 23.0, Opera 10.11-4791; Platform: SunOS (OpenIndiana); System: i86pc  Opera Desktop Team Security @ Opera Sitepatching blog
Linux in VirtualBox | Opera 12.15-1748

3. May 2010, 17:28:05

douglas9

Posts: 253

You have read it correctly.

Never get to the unloaded elements if i understand you correctly. Just click the sign in to go to the login page and it goes into an endless loop. Never leaves that original page.

Accepting all cookies. and on the edit site pref. have tried every combination within cookies, content, etc. (perhaps except the correct one). Have deleted all cookies and started from scratch, delete on exit. Will try your second suggestion later. Though i have my doubts about it solving the problem.
Version 11.61
Build 1250
Platform Win32
System Windows XP SP2

3. May 2010, 22:27:31

osirisShaq

Posts: 6

I have the same problem as douglas9 and nothing seems to work. It works in firefox without issue.

4. May 2010, 13:03:40

douglas9

Posts: 253

Originally posted by osirisShaq:

I have the same problem as douglas9 and nothing seems to work. It works in firefox without issue.



Finally solved my problem in the following manner.

Previously had deleted all google cookies, deleted temporary cookies and cache through the tools/Delete private data. However i did not close and reopen browser and the problem persisted.

Yesterday however, repeated the above procedures, but closed and reopened browser and the issue was resolved.

Thanks to choope for his time and patience.
Version 11.61
Build 1250
Platform Win32
System Windows XP SP2

4. May 2010, 23:21:45

osirisShaq

Posts: 6

Thanks douglas9 and choope! It works again now. Through some weird combination of the above I got it working again. In case someone else is battling, this is what I did (as odd as it may seems):
Clear the cookies as you said (O-menu, settings, delete private data) . Then, close opera. Rename the cookies4.dat to ccookies and operaprefs.ini to ooperaprefs (as suggested). Open opera again. Close opera. Delete new cookies4 and operaprefs and Rename the other files back to cookies4 and operaprefs. Re-open opera. Things start working again.

5. May 2010, 14:11:21

Packet

Posts: 187

i am running into the same issue - google secure pages will just not load.
eventually after 20-30 retries over 10-15 minutes, the google sign-in page will load.

enabling certs, deleting cookies, etc, no go.

6. May 2010, 14:10:12

Packet

Posts: 187

bump - any ideas?
10.53 is seriously putting the boots to my browsing

7. May 2010, 22:53:55 (edited)

tinhoy

Posts: 213

This happened to me also.

Try enabling TLS v1.1

Preferences-> Advanced-> Security-> Security Protocols-> Enable TLS 1.1

edit:
additional info...
I found that solution from this thread http://my.opera.com/community/forums/topic.dml?id=543941 . My CPU usage was spiking to 50% (dual-core machine). This had happened before on 10.52 and was able to solve it by renaming the cache folder and letting opera rebuild it. However this time with 10.53, that process did not work. I had to reset my operaprefs.ini.

After doing that I found that I could not access mail.google.com. www.google.com worked, but hitting sign-in would not work at all. In the 100% cpu thread, Rijk mentioned that TLS 1.1 should be enabled. Tried that and google login pages now work for me.

8. May 2010, 12:32:44

Packet

Posts: 187

sadly that doesnt work for me - i have TLS 1.1 enabled with all but the 3 0-byte ones

8. May 2010, 13:22:43

choope

pine tree

Posts: 407

Packet,

The first 5 (two 0 bit & three Anonymous) ciphers should not be enabled. However, if you went to a site that tried to use them, you would get a warning.

Some other things to try: Empty the cache [Preferences > Advanced > History]; also search for any additional cache folders that may have been created. Did you rename your cookies4.dat and start with a clean slate? Could content blocking be to broad or any Firewall zones blocking access? Did you try renaming your preference file?

Originally posted by choope:

You could also try renaming the cookie and preference files. By renaming the files, you can always go back to them if creating new files does not solve your problem. You can find their paths by going to Help > About Opera opera:about. The cookie file is named cookies4.dat; try renaming it to ccookies4.dat. The preference file is named operaprefs.ini. Close Opera and rename the files. A new file with the default settings will be created when you restart Opera.

If none of the above work, do a clean install into a new directory. The default path is often \Program Files\Opera\; change it to something like \Program Files\Opera-10.5\ and then install.
Firefox 23.0, Opera 10.11-4791; Platform: SunOS (OpenIndiana); System: i86pc  Opera Desktop Team Security @ Opera Sitepatching blog
Linux in VirtualBox | Opera 12.15-1748

10. May 2010, 02:16:34

Packet

Posts: 187

thank you for your suggestions.
sadly, all done, but no go. sometimes restarting opera without any of the above would work, sometimes deleting everything as above and retrying wouldnt work at all. it's not 100% 'do this and that will happen'.

i was trying out the pre 10.53 betas as well to help troubleshoot the NSL issues.

it just doesnt make any sense - why does opera have issues in life with google's ssl whereas any other browser doesnt

12. May 2010, 20:05:59

tinhoy

Posts: 213

@packet

Have you tried the latest snapshot to a clean install?

And just to rule out if it's just Opera on your computer, have you tried accessing your account with Opera on another computer?

13. May 2010, 14:04:18

Packet

Posts: 187

i have not tried the latest snapshot, no.
this is 10.53 build 3374

it's just opera - other computers with other browsers work fine. even this computer with other browsers is fine - not having google working 100% is pretty much saying 'yeah we'd like to secede from the internet, k thx bye' smile

17. May 2010, 21:00:06

tinhoy

Posts: 213

That's so strange. Even tried a clean install to a different directory for 3374? The default settings should allow google to work.
Wild shot in the dark: have you tried a different gmail account? Maybe some leftover cookies or something requiring different settings for your account?

18. May 2010, 01:22:42

Packet

Posts: 187

yes and yes.
the very same gmail account works fine the moment i fire up IE / safari / firefox on the same machine.
google itself will load, no questions asked.
but anything SSL related to google - negative.

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