"Connection Closed" error in 10.53 for all websites attempted

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19. May 2010, 21:06:07

wendykat

Posts: 1

"Connection Closed" error in 10.53 for all websites attempted

Since upgrading to 10.53, I have not been able to successfully connect to any websites (through Opera), including Opera's own main and help sites. The error I jeep getting is "Connection closed by remote server" and offers the following suggestions (copy/pasted from attempt to reach portal.opera.com - my experiences with each in bold):

You tried to access the address http://portal.opera.com/, which is currently unavailable. Please make sure that the Web address (URL) is correctly spelled and punctuated, then try reloading the page. - Tried reloading, but got the same error. IE8 can find the site as entered with no problems
  • Make sure your Internet connection is active and check whether other applications that rely on the same connection are working. - IE8 relies on the same internet connection, and works without noticeable issues. (note: this forum post was entered via IE8)
  • Check that the setup of any Internet security software is correct and does not interfere with ordinary Web browsing. - Internet security software has not recently changed. Again, IE8 is working as expected. If there is a more definite way to confirm this isn't the problem, please let me know.
  • If you are behind a firewall on a Local Area Network and think this may be causing problems, talk to your systems administrator. - My firewall should allow Opera through. I disabled it to check, and this has not resolved the problem.
  • Try pressing the F12 key on your keyboard and disabling proxy servers, unless you know that you are required to use a proxy to connect to the Internet. Reload the page. - Proxy servers are disabled


In addition to the recommended steps above, I have cycled power on both my computer and my modem (DSL). I have also tried changing my default browser to IE and then back to Opera, and uninstalling and re-installing Opera. I'd appreciate any suggestions on what to try next.

25. May 2010, 11:06:38

Katzy

Posts: 185

I'm getting the same error. Not as much as Wendy is, though.

25. May 2010, 11:18:53

artmil

d(^_^)b

Posts: 368

Do you have Opera Turbo enabled? If so then turn it off.
Krita.org
Opera: 12.1x

25. May 2010, 11:32:02

Katzy

Posts: 185

No, I don't.

25. May 2010, 12:05:48

reogem

Posts: 230

http://portal.opera.com

Use the above. Your address has a space followed by a coma.

http://portal.opera.com/,
Windows 7x64 pro, i7 - 4gb ram, Nvidia Geforce 9500gt
Eset Nod32- 4.xx, Opera 12.16-1860
screen resolution-1680x1050
testing Opera ?17 & 19

25. May 2010, 12:40:56

Katzy

Posts: 185

"Connection Closed" error in 10.53 for all websites.

It's not just there. It's anywhere/anywhere.

25. May 2010, 14:04:02

artmil

d(^_^)b

Posts: 368

1) Reset opera settings - if it doesn't work then step 2 smile
2) Try going to portal.opera.com by ip 195.189.143.168 - If it worked then there is something wrong with the dns
Some firewalls even if theoretically are turned off still work in the background and may block some connections.
Krita.org
Opera: 12.1x

25. May 2010, 14:16:20

Katzy

Posts: 185

Step 1-No joy. sad

Step 2-As we both mentioned, it's not just at the Opera portal. It's everywhere.

25. May 2010, 14:52:11

Packet

Posts: 187

checked that you arent going through a proxy? (or if your connection requires a proxy, that setting isnt disabled?)

also, this may sound like a dumb suggestion, but try a reboot.
i've had opera silliness happen especially after an upgrade until a reboot.

25. May 2010, 15:19:27

Katzy

Posts: 185

Nope. Definitely no proxy.

This has been happening ever since I went to v9.53, when it first came out.

Every time, a quick refresh gets me straight to the URL, so it's definitely a weirdy.

I have v9.54 and it happens with that, too.

25. May 2010, 15:26:29

Packet

Posts: 187

what could a connection closed be due to... if the message is accurate, it may imply a connection reset or break.

i'd try a reboot if you havent yet...
alternatively, try rebooting up the chain - for instance, your router, your modem/bridge/gateway and so forth to your demarc point...

25. May 2010, 15:34:35

Katzy

Posts: 185

Well, it's actually the "...closed by remote server" message, which is odd.

I'm not getting it if I use K-Meleon, at all. Nor (Dare I say it? IE). So, I'm sure it's an Opera problem.

Yep, sorry. I should've mentioned. I've rebooted the computer and the router, several times, since this started happening.

I'm a computer technician, so I know the ropes. wink

25. May 2010, 15:41:30

Packet

Posts: 187

so a reset of some sort somehow. and just opera.
stack resets done...what else is left.
something browser specific for sure, but what.

tried a clean install of opera to test?
if you havent and want to try it, install opera afresh in a new directory and uncheck 'run opera when i run finish', then go into the new opera install directory and open 'operaprefs_default.ini' and set 'Multi User=0' instead of the default =1.
then launch the new opera install. (with the multi user =0, that way, all the files for it will be in the opera directory instead of your user profile folder)

EDIT: if you dont want to do the new clean install, you could create a new test user in windows and run opera from that user session (that way you'll get a new opera profile in your user profile folder)

25. May 2010, 15:52:25

Katzy

Posts: 185

I've actually tried a separate install on a totally different machine and it does the same.

I've done the "opera:config" thing, too, to see if anything looks odd. But, all seems as it ought to be.

It's definitely weird.

It won't happen, for a while, then it just suddenly does.

It's not even bad enough to be irritating, really.

It's just one of those WTF? things, you know?

25. May 2010, 15:57:03

Packet

Posts: 187

yes, quite.

the only time i ran into that issue was with betas and what not - but 10.53 has been overall stable.

the only thing i can think of is something in the protocol stream causing it - be it application itself or something mangling the traffic - firewall or upstream.

if you have the time/inclination, toss in an inline packet sniffer to see what's going on?

26. May 2010, 08:20:27

Katzy

Posts: 185

That might be an idea, Packet.

I'll fiddle around and see if I can come-up with something.

Thanks!

26. May 2010, 13:23:55

Packet

Posts: 187

so i thought up another idea today - since you're getting similar behaviour on another machine...
could it be due to your router closing the connections due to say thresholds on the filter engine of some sort? (especially if it's doing some sort of checking in the protocol stream)

do a test remove of the router from the scenario to see if it helps?

if all this fails, blame it on gremlins and sacrifice a chicken or happy meal...

26. May 2010, 14:25:58

Katzy

Posts: 185

Sniffer's showing nothing useful.

No way of using anything other than the router I have, sadly. sad

Odd that this isn't affecting any other browsers, too. (Have to have them to test my websites).

I'm wondering if it's down to "Loading:" being set to "Redraw after one second". But, I don't see why.

*Kat goes off to sacrifice a Happy Meal...*

26. May 2010, 16:33:47

Packet

Posts: 187

can you take the router out of the picture temporarily and test directly through your bridge/modem?

easy way to test is to change the redraw (but i do have that set to 1 second as well)

while you're at it, you might as well confirm that all your security protocols are enabled (though i doubt this would matter - since you've had that issue since 9.x)

PS: reason for sacrificing a happy meal: http://consumerist.com/2010/03/this-1-year-old-happy-meal-has-aged-surprisingly-well.html

26. May 2010, 16:37:59

Katzy

Posts: 185

No, I can't, I'm afraid.

Router's all I have.

As I said, though, all other browsers are OK, so I doubt it's a hardware issue.

Yep, all the security's as it should be and has always been.

Weirdy, innit?

26. May 2010, 16:47:51

Packet

Posts: 187

i'm at a loss. weird indeed.

26. May 2010, 16:57:06

Katzy

Posts: 185

Yeah, I know the feeling well. wink

If I figure something out, I'll post back. (Having hijacked someone else's topic...)

1. June 2010, 16:30:24

DaemonOpera

Posts: 3

I'm having the same problem. It doesn't matter which website, I've tried IP addresses instead of website names, but everything brings back "Connection closed by remote server". I have Fiddler installed and it's not showing any requests going out from Opera.

Edit: This is on Opera 10.53. I'm going to try the beta (10.60) and see what happens.

22. July 2010, 05:20:52

jc-melbourne

Posts: 1

I was receiving the same error for all websites in Opera 10.60 within Windows 7 Starter. After my first installation of Opera about two weeks ago, it worked well until a few days ago.

I'm using Trend Micro Internet Security, and noticed an update was received immediately before the Opera error began. I read that there can be conflicts between firewalls and, while troubleshooting Opera, thought that I'd switched off the Trend firewall.

Just a minute ago, I realised my Trend firewall was still on. So I turned it off, and with the Windows firewall on, Opera is now loading the web pages.

I'm sure this isn't everyone's solution but thought I should mention it.

27. December 2010, 20:18:00

akujin

Posts: 12

I'm at work, and I had 10.53, and it worked fine. I upgraded to 11, and now I get "Could not connect to remote server." All settings are the same as they were before that I can tell, and the proxy through which I'm supposed to go is also still set, so I have no idea why it won't work. Crazy thing is that I can still access sites that are part of the work network but nothing else. I can browse the internet fine in IE, so what changed in Opera 11? And if nobody knows then how can I reinstall 10.53?

27. December 2010, 20:26:30

Katzy

Posts: 185

ftp.opera.com/pub/opera/win/1053/en/Opera_1053_classic_Setup.exe

27. December 2010, 21:02:58

akujin

Posts: 12

Awesome! Thank you.

Here's a tidbit of info though that I found strange.

When I installed it, I still couldn't connect to the network. I deleted my Opera folder in Application Data, and it worked, so I thought maybe I screwed something up before, so I went ahead and upgraded to 11. It wouldn't connect again. I uninstalled 11 (leaving application data), reinstalled 10.53, and it wouldn't connect. I deleted my Opera folder again in Application Data, restarted Opera, and now it works fine. So apparently 11 is putting something into my application data that my company's network doesn't like. Anyone know what that might be?

27. December 2010, 21:08:22

Katzy

Posts: 185

I'll have to try that and see what happens...

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