Technically it is not a rip off if they just give you what is asked for right? After all, once you paid for it, it is yours... no take backs no matter what excuse you have.
I have a friend that uses Soma 350 mg for back pain and recommended I try it for my neck pain. He gets 90 pills of the generic drug for $30. I talked to my doctor and he called a prescription in to Walmart Pharmacy for me.
My wife goes in to pick them up for me and returns to the car in shock... $100.
"Didn't they have generic?"
"She said these were the generic. My God! There is only ten days worth in here."
"$100 for 30 pills? He must have good insurance!"
We sent a text and his reply was "you got screwed"
Yes, yes I did. I went back to return them which is, as I found out, "against the law".
(I am reminded of the pharmacy up the street that must have "broken the law" by taking back a prescription given to an 82 year old lady because the $65 was more than she really could afford that week.)
Well, if my doctor had asked for the same thing in a little stronger tab, they could have given it to me for about $10. One call to my doctor could have fixed that if they had told me but they have my money now and aren't about to do anything they don't have to.
You know how some pharmacies really care about customer service? How they take you aside when you have a new prescription and tell you more than you ever wanted to know about the drug and how to use it? You know how they advertise how they combat high cost by offering generic drugs and been over backwards for customer service because they know you have a choice of where you spend you money?
That is not this Walmart. You might as well be complaining to the teen cashier at the local KFC. They could give a crap if you go buy from Long John's. Less work for them.
And you know how most places come running over to the counter to talk to the customer? Well, at this Walmart, they don't do that. This way when they are an asshole to the customer, the customer can't grab them and smack the crap out of them.
It wasn't the unexpected cost of $100 that did it, it was the fact that he just didn't care.
Now to be fair, the pharmacy is not really run by Walmart. Each pharmacy is independently operated so the blame for this total lack of customer service should be brought to the manager of the pharmacy, not Walmart. They snapped that I could talk to him Monday "but it won't do any good."
I'm sure it won't.