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DJYSRV

A blog mostly about the Opera browser

December 2005

( Monthly archive )

Web services thrive, but failures outrage users

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Reuters reports that web services companies are sending the wrong message to investors as a result of technical outages. Opera's community web pages are having some of the same difficulties. The novelty and excitment of the medium is not sustained when servers go down and content is lost. If companies want to succeed with social blogging, they must master the art and practice of being top notch service providers.

By Reuters

Story last modified Fri Dec 30 15:04:00 PST 2005

Web sites that share blogs, bookmarks and photos exploded in popularity in 2005, but in recent weeks a number of major failures left users stranded and frustrated.

The new breed of Web site includes blogging services such as TypePad, the photo site Flickr, the shared bookmark site del.icio.us and many others. They are sometimes known collectively as Web 2.0--hosted online, relying heavily on users' submissions, and frequently updated and tweaked by their owners.

Their growth in the last year has been huge. Flickr and del.icio.us were high-profile acquisitions for Internet giant Yahoo, and there are now at least 20 million blogs in existence, according to some estimates, with tens of thousands being added every day.

But the surge in Web-based applications hasn't come without some serious hiccups as several notable services have crashed.

Six Apart, whose TypePad service is used by many high-profile bloggers, experienced nearly an entire day of downtime on December 16, when it suffered a hardware failure. Del.icio.us had a major power failure on December 14. Services including Bloglines, Feedster and WordPress have also experienced problems.

Nothing underlines the importance of these "social media" services as much as the outcry of users when the sites crash. While the services were usually back up and running within a few days at most, the outages prompted much consternation from users who were temporarily unable to share their blogs and bookmarks with the world.

[snip]

The usefulness of Web 2.0 services--which also include the collaborative Web pages known as Wikis and RSS feeds that deliver customized information to users--is highlighted when they are abruptly taken away.

[snip]

It is still early days for Web 2.0, and some of the recent difficulties are likely just teething problems as companies adapt to their new popularity. However, the failures may make it harder to convince businesses and investors that blogging is ready for primetime.


2006 Predictions for Opera

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My predictions for Opera for 2006.

OK, everyone who blogs about Internet technologies has predictions for 2006 so here are mine. Bear in mind that these are my opinions, and do not represent any input from Opera.

No Brainers

Opera will release version 9 of its desktop browser with enhanced capabilities for the email client and RSS reader. These enhancements come not a moment too soon because of the deployment of vastly improved web based email and RSS services from Yahoo (1st qtr?) and Microsoft's Hotmail (3rd qtr?). Unless Google finally drags Gmail out of beta status, you can't count them as a contender in this market.

Opera's Mini brower will be a hit and will show up as the mobile wireless interface of choice in a remarkably diverse set of applications. Mobile gaming will be the early winner.

Desktop Developments

Opera will still be testing the waters for the U.S. market. It's decision to add marketing staff in the U.S. is noteable, but the lack of a senior executive on the ground to coordinate the work will be a limiting factor. The U.S. market is so huge that clearly the firm thinks more revenue will be realized in a shorter period in Europe and Asia where Opera already has a stronger presence on mobile devices rather than on desktops.

Opera will pursue placement as the browser of choice for a laptop manufacturer with an emphasis on wireless applications. The firm's experience with wireless applications makes its a technically competitive choice for a laptop brand that wants to expand its reach with U.S. mobile laptop users.

Serious Stuff

Microsoft's expected release of Windows VISTA will be delayed, but the folks from Redmond will release Internet Explorer version 7 by the middle of 2006. With Mozilla's Firefox now claiming 10% market share, the competitive pressures in the deaktop browser market will become more intense. Opera's decision to concentrate on technological differentiation in mobile markets will continue to pay off because of Microsoft's weak hand in this area. By 2008 Microsoft will likely do some catching up.

Opera will deny new rumors that it is a takeover target. Readers should keep in mind that Internet analysts at major market reserarch outfits are incentivized to get their comments into the computer trade press as part of their firm's branding strategy. It often doesn't matter if they are right, just that they are quoted by name.

Fun Stuff

Opera's CEO will come up with more whacky stunts like swimming to Iceland as a way to get attention in the trade and general new media. His pursuit of a profile of the CEO as a media celebrity is similar to Scott McNealy's efforts at Sun Microsystems.

For product placement ideas Opera could sponsor the building of a motorcycle on American Chopper. After all a motorcycle represents all the elements of the product - it is mobile, promotes independence, has speed, power, and agility. What more could you ask? I can see CEO Jon von Tetzchner riding the finished bike with the Opera logo shimmering in the sunlight on red and silver chrome colored trim. If Opera can light up New York's Times Square with a giant video, can it ride down the Las Vegas strip on a knock out motorcycle?






Slashdot to profile Opera

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Shashdot, the virtual coffeehouse for geeks, is asking its readers to suggest questions for an interview with Opera's CEO Jon S. von Tetzchner

According to Slashdot,

"Opera Software has gotten all kinds of media play lately, including rumors that both Google and Microsoft were buying the company. Whether you love or hate Opera, you've got to give them credit for building a decent browser and grabbing a small but noticeable market share in the face of competition from both MSIE and Firefox.

Co-founder/CEO Jon von Tetzchner is obviously reponsible for at least some of this success -- and for much of the company's high press profile, due not only to the Opera Browser itself but to at least one whacky PR stunt and at least one high-profile beef with Microsoft.

So who is this guy? Ask and find out. He's obviously not your typical software company CEO, so we don't expect typical CEO-type answers from him. We'll send him (direct, not through a PR person) 10 or 12 of your best questions Friday afternoon (US EST), and run his answers during the first week of 2006."


Slashdot readers are often advocates of open source software including Mozilla's Firefox browser. In the past moderators at the site have been lukewarm at best crediting the Opera's search deal with Google as the basis for the increase in downloads of the software. One moderator once commented that Opera was "off the table" for consideration because it is not open source.

So there it is folks. Log into Slashdot and submit your questions. Inquiring minds want to know! If you scroll down from the web link you can read some of the questions submitted so far.

Opera sets mobile "mini" for global release

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Opera's mobile mini software for cell phones got a boost last week as the company prepared it for global release. Until now only cell phone users in Nordic countries could use the product. According to Opera's own public assessment, the mobile mini browser is the crown jewel of the firm's software offerings.

It could be said, improbably, that the marketing folks in Oslo can get overheated even at the end of December in Oslo, but in this case they might be right, at least in in Europe and Asia where a lot more Internet access is through cell phones. Opera will thrive in these markets. In the U.S., with its reliance on desktops, use of cell phones for Internet will depend more on whether content providers will tailor their offerings to mobile devices and make the pricing attractive. Finally, the quality of the handset is going to make a huge difference. The dispay, ergonomics, ability to store data, and integration of functions will all play a role in whether U.S. uses adopt mobile devices for Internet applications beyond text messaging, which represents about one-third of all cell phone use for applications other than voice.

According to M.Metrics, a Seattle market research firm, fewer than four (4%) percent of all cell phone users access work related email via cell phones. This places mobile device email users in an elite, narrow category of early adopters. Interestingly, a growth area is that mobile gamers are more likely in the near future to sign up for paid services via cell phone than knowledge workers. Opera's success will depend on breaking out into the mainstream of these markets.

Opera Lifts Curtain on Mini Browser
December 20, 2005

By Matt Hines, eWeek

Browser maker Opera Software released a final preview of its latest mobile application, dubbed Mini, which promises to deliver improved Web viewing to wireless handsets.

The Norwegian company said Tuesday that it silently lifted a regional restriction it had placed on an advance version of the browser software, which had previously limited downloads to users in Nordic countries and Germany, ahead of Mini's expected January launch.

The application claims to deliver a more desktop-like Web experience to any handset capable of running Java-based mobile applications, which includes many popular phones already in the hands of consumers.

Opera spokesman Eskil Sivertsen said the restrictions were removed to help the company test its browser's capacity to prepare for the global launch.

[snip]

Offered free of charge, Mini was designed as a simplified version of the firm's other wireless offering, Opera Mobile Browser, which is designed to run on so-called smart phones, or more sophisticated wireless devices that offer the memory to store and run such applications.

Claiming the ability to run on most Java-capable handsets, Opera Mini promises to deliver the same performance of the Mobile Browser technology to a much wider range of devices.

Company officials maintain that the browser could run on hundreds of millions of existing phones that use WAP (Wireless Access Protocol) to access the Web, giving it a huge potential audience worldwide versus the smaller numbers of customers in the relatively new smart phone sector.

[snip]

Opera claims that despite Mini's smaller footprint, which uses a Java client application downloaded onto the phone to communicate with the company's servers, the browser offers almost the same experience as its device-hosted software.

The slimmed-down browser application leans on the servers to transform and compress Web content for smaller screens, eliminating much of the need for local memory.

[snip]

Some experts have debated whether users will ever embrace mobile browsers such as Opera's, which mimic the same style of interface as Microsoft's Internet Explorer and other popular desktop Web surfing tools.

With limited real estate on the displays of most handsets, systems which use voice input to locate and call up different types of content or Web pages may be more appealing to subscribers someday.

Mozilla plans Seamonkey browser release

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Mozilla's suite of browser and email programs is getting a makeover. The new suite, dubbed SeaMonkey, contains an Internet browser, email program, IRC chat client and a basic web page maker. Mozilla's goal is to develop a package that is "stable enough for corporate use", while keeping the familiar look of its previous Mozilla Application Suite.

Included in the suite is the familiar web browser that is built on the old Netscape Navigator code. Project leaders have stated that the browser will not migrate to looking like Thunderbird or Firefox. Rounding out the package is an email/newsgroup reader, "chatzilla" the IRC chat client and a web page creator. Currently, the creator can only handle basic pages and is not meant to compete with the heavy duty editors like Macromedia's Dreamweaver.

The 1.0 Beta for Windows weighs in as a 11.6 MB download. There are also Mac and Linux versions. Keeping with the open source traditions of Mozilla, SeaMonkey's source is freely downloadable. Beta testers can download nightly builds for the above mentioned operating systems.

The SeaMonkey Council plans on releasing the final 1.0 version in January of 2006.

Opera inks search revenue deal with Google

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Contrary to the rabid rumor mill, fed by CBS Marketwatch Columnnist John Dvorak, Opera was not bought out this month by Microsoft, Google, or anyone else. However, the firm did ink a search revenue deal with Google, which is a continuation of an existing business relationship.

It was strange and almost humorous to read the breathless prose of some Internet analysts about Opera's pending sale to one computer giant or another. Opera's CEO denied repeatedly that the firm was for sale to anyone who would listen. Both buyout rumor episodes seemed like a bad Halloween "Treat or Treat" joke gone wrong. Anyway, Opera continues to chart its own destiny, and that seems like a good way to start the new year.

Opera Software chooses Google for Search Revenue Deal

By Reuters
Story last modified Thu Dec 29 19:53:00 PST 2005

Norwegian Opera Software has agreed that Google will be the default partner for its mobile Internet browsers, Opera said on Thursday. "Google will be the default search partner for the mobile browsers: Opera Mobile and Opera Mini," Opera said in a statement. "Under the one-year contract, Opera will make Google Search a major part of the browsers home screen." Oslo-based Opera Software is a tiny competitor of Microsoft in the Internet browser market, but the fast-growing part of its business is in browsers for mobile phones and other mobile electronic devices.

Gmail goes mobile

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Fueling speculation that Opera is still a takeover target by the giant search engine, Reuters reports Google has created a special version of its Gmail e-mail service that provides mobile phone subscribers with quick access to their e-mail.

It's nice to see something available in the U.S. instead of just for viewers of Oslo, Norway, TV stations!

Details on the mobile e-mail service currently are only available to U.S. cellphone users.

The service works on the subset of more advanced mobile phones that offer an Internet browser. Users can view attached photos and documents from their phone, and reply-by-call to people whose phone number is stored in their Gmail account.

Opera denied today that it had been approached by Google about being acquired for its mobile device technologies.

According to the Reuters report, Gmail messages are automatically synchronized between their mobile phones and computer accounts, regardless of whether Gmail is accessed from Gmail Mobile or the Web.


Opera denies Google takeover talk

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Opera dismisses Google takeover talk as rumor
Rumors stem from blog posting by former Yahoo exec

By James Niccolai, IDG News Service
December 16, 2005


Opera Software has not been approached by Google about a possible acquisition, an Opera spokesman said Friday, dismissing rumors that Google is eyeing a takeover of the Norwegian browser company.

"These are just rumors. We have not been approached," said Tor Odland, communications director for the Norwegian company Opera.

The rumors appear to have stemmed from a blog posting Tuesday by Pierre Chappaz, a former head of Yahoo's European operations. "According to a source who is usually well informed, Google is close to acquiring the Opera browser," he wrote in his blog in French.


WebProNews - Google to Acquire Opera?

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The only reason I can think of that would compell Google to buy Opera is for the firm's mobile browser technologies and the fact that Opera recently released an AJAX API for mobile devices. Getting developers to sign up for Opera is one thing, but if the firm were owned by Google, developers would flock to build mobile AJAX enabled applications.

DY

Opera Could End If Google Sings
David A. Utter, WebPro News
Staff Writer
Published: 2005-12-14

When it comes to market capitalization, Google is definitely a prima donna of substantial girth; the next aria it sings could be a swan song for the Norwegian-made Opera browser.

Gary Price at Search Engine Watch brings attention to an interesting rumor that involves the Opera web browser. Google could be ready to announce it is acquiring the company.

Opera has a small following, less than that of Mozilla's Firefox, which is a distant second in market share to Microsoft's Internet Explorer. Price cited it as the browser he uses all the time; I've become a fan of Opera as well. Until September, Opera was available in a free, ad-supported configuration as well as a paid product.

That changed with Opera's tenth anniversary, where the company gave away free license codes to remove the ad banners as part of a 24-hour celebration. Then, Opera announced the ad-free version of the browser would be free for anyone to download.

It was a surprising change for Opera to make, and it took some sleuthing from Om Malik to find the real reason for the offer: Google was paying Opera in exchange for being the default search option, as it does for the same placement in Firefox by paying Mozilla a reported $30 million annually.

Price conjectured that Opera's presence on mobile devices like smartphones could be a factor in Google's rumored interest. Also, Opera recently made an AJAX development kit for mobile developers available; Google services like Gmail and the personalized Google homepage make extensive use of AJAX programming today.

Opera to light up NYC Times Square

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Lighting up Times Square:

The folks at Opera are headed for America.

We come from the land of the ice and snow,
From the midnight sun
where the hot springs blow.
The hammer of the gods,
Will drive our ships to new lands,

On we sweep,
With thrashing oar.
Our only goal will be the western shore.


See the video here

Opera fans honored on ABC's SuperSign this New Year's Eve


Opera Software today announced that one lucky Opera user will have his or her face on the gigantic ABC SuperSign in New York's Times Square on New Year's Eve. In honor of its dedicated fanbase, Opera has chosen this high profiled venue to celebrate its community of users. Nearly one million party-goers will witness Opera's supersized fan tribute on the 585 square foot (54 square meter) screen.

All Opera users have the opportunity to be spotlighted, with one lucky user chosen. They simply have to send their photograph to Opera, along with the reason why they think they deserve to be featured on the big screen.

"Opera owes everything to the millions of devoted Opera users around the world, and we want to finish our 10th year with a big splash to thank them," says Jon S. von Tetzchner, CEO, Opera Software. "I hope 2005 will be remembered, not as the year of my overly optimistic attempt to swim to the USA, but as the year the Opera browser went free and the Opera community grew larger and stronger than ever before."

Opera will fly (or bike) the lucky Opera user with a guest to New York City for the New Year's celebrations, where they will be staying at one of New York's premiere hotels and receive two tickets to ABC's New Year's Eve party.

Starting on December 26 and climaxing on New Year's Eve, the video tribute will be on rotation at least nine times a day on the gigantic 585 square foot (54 square meters) ABC SuperSign in the heart of Times Square.

To sign up or follow the development leading up to the 26th, please visit the Opera Community web pages

Information about the Times Square New Year's Eve party here

Yahoo - It's not chocolate but it is delicious

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Yahoo gobbles up Del.icio.us


CNET News.com
Yahoo gobbles up Del.icio.us
By Reuters
Story last modified Fri Dec 09 14:29:00 PST 2005


Yahoo, the world's largest Internet media site, has acquired Del.icio.us, a popular Web site that helps users share links to their favorite sites. Joshua Schachter, the founder of Del.icio.us, confirmed a posting on the New York-based start-up's site that the company had been acquired by Yahoo.

A Yahoo representative confirmed that the agreement to buy Del.icio.us had closed on Friday.

Del.icio.us provides a simple way for hundreds of thousands of Web users to share and categorize their favorite Web page bookmarks as Web pages.

It is considered one of the leading examples of the "Web 2.0" phenomenon, which refers to a new generation of collaborative sites that have grown up on the Web in recent years that depend on user-contributed information.

The buyout of Del.icio.us marks the second major acquisition by Yahoo of a leading "social networking" site. Sunnyvale, Calif.-based Yahoo acquired popular photo-sharing site Flickr earlier in 2005.

Del.icio.us has only nine employees. Venture backers include Union Square Capital, Amazon.com and BV Capital, among others. Some 300,000 users have shared more than 10 million of their favorite links to Web sites, Schachter said.


Msg to Microsoft - Hype is Not a Product

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PC World reported this week that the product development cycle for Microsoft's Internet Explorer 7 has slipped but by how long is difficult to say.

Microsoft has been bombarding the computer trade press with news about the expected features of the new product, but the campaign has all the ear marks of vaporware. The vaporware tactic is designed to get end-users, especially large enterprises, to hold off making decisions to adopt technology from competitors in favor of a not yet shipped future application. The vaporware tactic is carried out by flooding the marketplace with news about the expected new product in ways that case a doubtful light on current products. It is a form of competition using smoke and mirrors. It is also called "ghosting."

The PC World story cites a posting on IEBlog, the Microsoft blog for its IE team, which says the company will post "an updated prerelease build of IE 7 for Windows XP publicly during the first calendar quarter of 2006." The posting was written by Dean Hachamovitch, product line manager for IE at Microsoft.

Microsoft attributes its decision to delay the rollout to "user requests" for an additional review cycle. Really?



IE Bug Lets Hackers Phish With Google Desktop

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Let's see. We've got three brainiac multi-billionaires. They're Bill Gates and the twin geniuses from Google. Despite all that money and brainpower, a couple of criminal hackers from some unknown province have managed to put the entire Internet at risk due to the combined lapses of Microsoft and Google.

Here is another fine mess! It could not happen with Opera It's like Laurel and Hardy took over computer science 101.

IE Bug Lets Hackers Phish With Google Desktop

Robert McMillan, IDG News Service Fri Dec 2, 5:00 PM ET

A bug in Microsoft's Internet Explorer browser gives phishers a way to scan the hard drives of Google Desktop users, according to an Israeli hacker. Because of a flaw in the way IE processes Web pages, a malicious Web site could use the attack to steal sensitive information like credit card numbers or passwords from the hard drives of its visitors.

"Google Desktop users who use IE are currently completely exposed," wrote hacker Matan Gillon in an e-mail interview. "An experienced attacker can covertly harvest their hard drives for sensitive information such as passwords and credit card numbers. Since Google also indexes e-mails which can be read in the Web interface itself, it's also possible to access them using this attack."

The Details

Gillon has posted an extensive description of how such an attack would work, along with a proof of concept exploit, on his blog.

The IE bug concerns the way Microsoft's browser processes Web page layout information using the CSS (Cascading Style Sheets) format. The CSS format is widely used to give Web sites a consistent look and feel, but attackers can take advantage of the way that IE processes CSS to get Google Desktop to reveal sensitive information.

Hackers would first need to trick users into visiting a malicious Web site for the attack to be successful, Gillon says. The attack works with IE 6 and Google Desktop version 2, and may also work on other versions of Microsoft's browser, but not on non-Microsoft browsers like Firefox or Opera, he adds.
Turn Off JavaScript

Users can nullify the attack by turning off JavaScript in their browsers, Gillon says. This can be done by disabling "Active scripting" in IE's Internet Options menu. JavaScript is a popular scripting language used by Web developers to make their sites more dynamic.

Users need to be particularly wary of the Web sites they visit these days, because of another unpatched IE vulnerability that could be used to take over a user's PC. Hackers posted sample code that exploited this problem over a week ago, and Microsoft said that hackers are already using the code in attacks. As with the new CSS problem, users must first be tricked into visiting a malicious Web site for this IE bug to be exploited.




Browser battlefield shifts to enterprise systems

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The battle of the browsers ultimately is the battle for which browser is the de facto Web-client platform that runs enterprise applications.

Here's another point of view.

December 04, 2005

Opinion: Microsoft Shows Its IBMness

By Scot Finnie
Techweb.com

[snip]

According to published reports, Mozilla's target for calendar year 2005 is for Firefox to surpass only 10% market share. I mention this to point out the sheer immensity of the advantage Microsoft has in browser share, because even if Firefox surpasses 10%, Internet Explorer would still likely be well over 80%.

In this David and Goliath story, the important battle isn't for the hearts and minds of end users; it's the battle for which browser is the de facto Web-client platform that runs enterprise applications. In other words, it's IT managers and CIOs who control the likelihood of whether Mozilla and other alternative browsers have a chance to succeed in the marketplace.

Enterprise applications designed to run clients as ActiveX or Microsoft JVM-specific apps in Internet Explorer could be re-written by enterprise app providers (whether inhouse or from third-party providers). IT organizations need to make this a priority, not just because it's the right thing to do but because it's the best thing for them over the long haul. There should be no one-horse software categories, even for clients like the lowly Web browser--no, especially not for such lowest-common-denominator categories.

By the same token, software makers need to work harder at this. ActiveX causes serious security problems for Microsoft, but it also cements the browser category for the software giant. Last June, Mozilla, Apple, Sun, Opera, Adobe, and Macromedia announced a partnership to update the open, scriptable plug-in model originally developed by Netscape, called NPAPI (Netscape Plugin Application Program Interface).

Large enterprises and any browser but Microsoft's

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With all the press coverage of the release of Mozilla's latest version of the Firefox browser, there seems to be one piece missing. This is the issue of how large enterprises will decide whether to adopt and support alternative browsers like Firefox or Opera. For starters, neither product offers what is called a "resource kit" or network installation package that can put the software on thousands of desktops from central servers. This is how Microsoft's products are deployed in large enterprises often with third-party products like Landesk. Can you imagine installing say 8,000 copies of Firefox by having a PC Tech go around to every user or telling employees they are on their own to download it? What about support once the product is on a desktop? Having automatic updates is a start.

If your firm has enterprise applications that employees must use are you willing to spend money to test alternative browers to insure compatibility? The bottom line issues are whether a new browser will speed up the secure exchange of information across the firm and for less cost. Otherwise why bother?

The sober reality for Firefox is how it will move from the early adopters to large enterprises? The same issue is faced by Opera in its quest for gaining revenue froms searches that go to Google based on installed desktops.

Posted on Sun, Dec. 04, 2005
By Mike Langberg
San Jose Mercury News

So far, Firefox is the only open-source software widely adopted by consumers, and that makes it a threat to Microsoft. Firefox took a big step forward last week with the release of version 1.5, the biggest upgrade since the original version 1.0 leaped onto the scene in November 2004.

[snip]

Millions of computer users apparently agree. Firefox came out of nowhere last year to grab a worldwide market share that now stands at 10 to 12 percent, depending on which market research study you check, and pushed Microsoft down by an equal amount to about 85 percent.

[snip]

But Mozilla now faces a bigger challenge in moving beyond 10 percent market share. The early adopters and Web enthusiasts who've flocked to Firefox are low-hanging fruit. It will be much harder to shake the other 90 percent from their Internet Explorer inertia.

Firefox 1.5 has a long list of improvements and new features, but the most important in reaching non-expert users is automatic updates.

[snip]

Automatic updates, where small patch files are pulled onto your computer and you need only click once to install them, falls into the category Baker calls ``unglamorous but fundamental.'' Firefox, in short, is now safe for the mass of computer users who will only upgrade when it's the path of least resistance.

[snip]

To grow, Mozilla's corporate arm may need to get Firefox pre-installed on new PCs, a practice called ``bundling.'' But bundling is expensive, because computer makers expect to be paid handsomely for adding software to their machines.





Browser success and market share

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Finally someone has come along with an intelligent comment on why browser success is not dependent on market share. This is the punchline.

Browser developers can't be concerned about gaining or losing a market share point here and there. They need to focus on the innovation that will keep them in the game. With persistence, their user population will continue to grow.

And here are a couple of snips from the rest of the story . . .

Browser Success Can't Be Measured in Market Share
By John Pallatto, eWeek
December 2, 2005

Opinion: The Mozilla Foundation and other browser developers should focus more on innovation and usability rather than fixate on whether they can seize more market share from Internet Explorer.

The latest release of the Firefox browser has once again raised the question of what the Mozilla Foundation or any other browser developer can do to seize significantly more market share from Microsoft's Internet Explorer.

The answer is that there is little or nothing can be done to threaten Explorer's dominant position. In fact, the entire issue is really beside the point.

Instead, Internet users should just take heart that there is still a vibrant market where open-source developers can continue to upgrade and even release new products that give Internet users diverse browser choices.

[snip]

Changing the entrenched technology choices of computer users is historically difficult. With each wave of new technology—whether it was operating systems, word processors, spreadsheets, databases or browsers—once users had made their choices, the convenience and familiarity of the established products made it very difficult to induce people to make a switch.

Only Microsoft has had the technological and marketing clout to get people to switch repeatedly from once-dominant products. If there is any question about this, just talk to the people that used to market Netscape Navigator, Lotus 1-2-3 and WordPerfect and other products that I could name.

It's hard to imagine any of the open-source browser contenders changing this situation, at least not by themselves. The only chance they might have, and it is a very slim chance, is if an alternative browser was offered as part of a comprehensive suite of office productivity applications. Yes, such a suite, StarOffice, already exists, but it isn't exactly taking the world by storm.

The only way open-source browsers or an associated office suite will gain much additional market share is by waging a long-term, tireless guerilla marketing campaign. Open Source has to be the water that wears down the rock.

Hijacked by BETA

Am I the only person fed up with the proliferation of BETA products instead of commercial offerings? Worse, as firms fight for the appearance of competitive advantage with the latest BETA release, end-users drive up enterprises costs by installing unsupported products on their desktops. When the products don't work, and the work doesn't get done, who does the company blame here?

Here's a simple example, like many firms we convert engineering drawings used for reference only to image files so that users can easily access them. Well, when users sign up with the latest online photo service, in BETA naturally, and download an image manager, guess what, rendering the engineering drawings goes South because the photo software tool hijacked the file extension in Windows.

For a much better rant than mine on this subject see the WSJ for 11/28/04 "For Some Technology Companies, 'Beta' Becomes a Long-Term Label," by David Kesmodel.


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