If you tried to reach me by my @.name email address within last 2 weeks, it must have ended unsuccessfully. Yup, something established to be my always-available-and-constant email address is temporarily unavailable. Well, I hope it is "temporarily" and not "permanently". How is that possible?
Let's go back in history to 2007. There was something called FreeYourID.com. This website offered first.last.name domain service for about $12 a year. Polish Zloty was that times very strong, so the domain was - for me - as cheap as beer is.
Bundled with the www third-level domain was email alias in first@last.name format. Just to make you sure - at that time
it was impossible to register second-level domain like last.name - it was shared with all customers using last.name. It's been possible since 2009 and it's often cheaper than third-level domain.
At the beginning of 2009 summer I extended my domain for another year. Then I got stabbed. I received an email that FreeYourID.com service is suspended and all customers are obliged to change the registrar. Recommended registrar was domaindiscount24.net with the price of... 28€ / year. In Polish Zloty it was about 5 to 6 times more expensive than in FYID.
I expressed them my discontent and I was suggested French/Polish registrar - OVH. They offer third-level .name for low price comparing to dd24 (lil bit higher than it was in FYID) and I was ensured they will provide the same service (so WWW domain and e-mail redirection) as FYID. Being pressed by time I transfered my domain (and paid for another year) and everything was fine (except the fact they have hopeless "manager" - it works but it's stupid

) until 30th of July, when my e-mail alias stopped working.
For now I know
NOTHING. Two dozens of emails were sent from me to OVH and vice versa.
- At first they implied my DNS is wrongly configured, but nothing was changed there.
- Then they said my domain is jacek.jedrzejewski.name, not jedrzejewski.name, so I can't have such alias. I explained them explicitly how it works, so my issue got redirected to technical support.
- From them I "learned" that I can set a WWW redirection in my "manager" and yes, I can also set e-mail forwarding in other manager's panel. Which I - of course - cannot do, because I can only set @jacek.jedrzejewski.name redirections...
Everything is just fucked now...
UpdateI've continued conversation with OVH since posting that blog post. Here's what I've got:
Dear Customer
you can not create this redirection simply beacaus the domaine "jedrzejewski.name" is not managed by OVH, I found no reference of this domain in our systems.
Yeah, I really know that, I mentioned that in my first e-mail. I told OVH that I will contact VeriSign (which is .name domain holder) on my own, but they should be to do that. (BTW. still got no answer from VeriSign).
OVH answered (in Polish so I will translate):
Please contact your service provider to solve your problem
Rofl, OVH is my service provider! They should contact VeriSign and extend my e-mail alias.
Soap opera continues...