Observations with a Straight Face, issue 3
Sunday, July 3, 2011 9:59:00 PM
Friendship paradox, first observed by the sociologist Scott Lauren Feld in 1991: for almost every person, that person's friends have more friends than they do. The paradox is explained by the fact that one is more likely to be friends with someone who has more friends and less likely to be friends with someone who has fewer friends.
Sayre's law was formulated by Charles Philip Issawi and named after the U.S. political scientist Stanley Sayre. In any dispute the intensity of feeling is inversely proportional to the value of the issues at stake. The original quotation of Sayre by Wall Street Journal was “The politics of the university are so intense because the stakes are so low”. A related phenomenon is that the planning of a bike shed on the premises of a nuclear power plant, which is bound to consume time, attention and effort disproportional to its importance. The latter is also known as Parkinson's Law of Triviality.
Service recovery paradox: highly effective recovery of a product or service failure can lead to higher customer satisfaction than in the absence of failures. The effect has been confirmed in numerous studies, although it only applies if the failure is not perceived as systematic and gets resolved in an efficient manner.
According to Brooks's law, adding manpower to a late software project makes it later. Although Fred Brooks himself calls the law an “outrageous oversimplification”, it usually holds because the communication overhead, as well as the overhead for getting the new people up to speed, are often underestimated. In his book “The Mythical Man-Month”, he adds: “Nine women can't make a baby in one month”.
Zawinski's law: Every program attempts to expand until it can read mail. Those programs which cannot so expand are replaced by ones which can. — Jamie Zawinski. I'd like to add one observation of my own here: Every actively developed piece of software under will eventually incorporate a Turing-complete subsystem.По-русски: Наблюдения с серьёзным лицом, выпуск 3