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fotoLibrarian

fotoLibra, fonts, follies and other stuff not beginning with F.O.

Posts tagged with "fotoLibra"

Diversion ahead

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Gosh, I haven't driven past this site for a while. It looks so comfortable and familiar.

I'm just climbing out of the car to plant two signposts in the road. The first will take you straight to the fotoLibra Pro Blog, where I (and I hope you) will discuss picture libraries, stock agencies, picture researchers, picture buyers, picture users, sales, photographs, metadata, keywords, storage, downloads, accounts and all the things that go to make up the life of a busy picture library and its suppliers, customers, staff and shareholders.

The second points down a winding lane to my own blog, where I rattle on about anything outside fotoLibra which catches my attention or takes my fancy. For those of you who know me, you will not be surprised to learn there'll be a number of postings about follies, fonts, food, football (Rugby Union), Formula 1, foreign places and all the other miscellania and charivari that make up this wonderful world. Some of it, I hope, may even be interesting. You can find the new fotoLibrarian Blog here.

Thanks for your patience, Opera lovers, and I hope we'll see and hear from you on the new fotoLibra sites. Participation is welcome, if not mandatory.

Hugs and kisses,

Gwyn

Moving house

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Well, the time has come to up sticks and leave. I've had fun blogging with Opera, and over 50,000 people have visited the blog (and hastily left, I imagine) but now is the time to Go Pro.

I'm moving the location for my blog. This will be the penultimate posting, because the blog is splitting into two. There will be a Gwyn personal blog, which will only be of interest to my friends, family, private detectives, typographers, architects, rugby and guitar players.

There will be a fotoLibra Professional blog, specifically concerning fotoLibra and the image library business. It will NOT be a tutorial on how to take better photographs, although sometimes my patience will snap and I'll be screaming 'For God's sake hold the camera straight! And use the TypoChecker!'

The reason this is the penultimate posting on Opera is because the Pro blog hasn't been set up yet. Thre are some other matters with version 4.0 to sort out with more urgency, notably the problems for users of Safari 3.0.4 (earlier versions are fine), but as soon as those are fixed the blog will be up and running, and I'll post the new address here in my last posting.

Meanwhile here's the link to my Personal blog: http://fotolibrarian.fotolibra.com/. (Note: no WWW in this).

See you there.

What happens if you don't upload JPEGs or TIFFs to fotoLibra

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We've had a problem with a couple of recent uploads to fotoLibra.

If you find them on the site, you'll see their dimensions are much too small for sales use: 120 x 160 pixels, 10 x 14 mm, 0.4 x 0.5 inches. They'd barely make a postage stamp.

What's happened is that a few Nikon users have uploaded NEF (RAW) files by mistake. fotoLibra only accepts JPEG or TIFF files, and our system will not read RAW files, as every manufacturer uses a subtly different format.

They need to be re-uploaded as JPEGs or TIFFs.

Most software will identify the images as real TIFFs, just very small ones.

Adobe Photoshop CS3 automatically converts the RAW NEF files into TIFFs, but when we looked at the original filenames on fotoLibra (we store, but do not use, the members' original filenames) and in the EXIF data in Bridge CS3, we discovered they were NEF files. You can upload them to fotoLibra DND if you manually change the file extension to TIFF.

And you don't want them to sell.

This blog and fotoLibra Version 4.0

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I started this blog on Opera on February 28th 2006, and since then I have written over 80,000 words in it, all unpaid. I used to have a little card on my desk with Samuel Johnson’s wise old saw: “No-one but a fool ever wrote, but for money.” Clearly I have mislaid the sign.

Now I find myself doing twice the work for the same amount of money, i.e. zilch. Under pressure from my lovely fotoLibra colleagues, we’re integrating my blog within the fotoLibra site, so it can use a similar look and feel to the spiffy new Version 4.0 and all signed-in members can participate.

My question was how do I dribble off on unrelated topics, if it’s all going to be part of fotoLibra? Picture professionals aren’t always going to want to read my views on the Pallant House gallery, hedges, Boots the Chemist, the 2012 Olympic Stadium or even Welsh rugby. These are subjects not always germane to picture libraries or selling photos.

The solution is to run two blogs. Great, I hear you murmur.

Blog 1 will be the Pro blog, published on fotoLibra, dealing with picture libraries, metadata, copyright, money, computers, keywording, business, finance, photography, publishing and all the daily oil that makes the wheels go round.

Blog 2 will be the Am blog, published elsewhere (I have been told where, but I’ve forgotten) and will cover rugby, wine, fonts, guitars, architecture, old fart’s rants, cricket, follies, Wales, F1, scuba diving, Proust, cars, cigars, scotches and watches and anything else that takes my fancy. It will no longer be on Opera, because nice though the Opera folk are, I’ve had lots of problems accessing my own blog myself, so I can’t see that other people are going to be able to find it too easily.

Work and play. Hard to tell the difference sometimes. Anyway, each blog will link to the other and both will be reached from my final fotoLibrarian post on Opera’s blog, which will shortly appear here to announce the arrival of fotoLibra Version 4.0.

Credit where credit's due

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BAPLA runs an award for the national newspaper that runs the greatest number of picture credits in the year. It's usually won by the Times, Guardian, Telegraph or Independent.

fotoLibra insists on proper picture credits. But, ultimately, we are at the whim or mercy of the editors. Credits can be dropped for the oddest reasons, but the usual culprit is the designer, who simply forgets. He's not penalised for it, because where's the profit? The time taken to add the correct credit doesn't make the proprietor any more money.

In order to get proper credits we have to be nice to people. And as we are nice by nature, that's not too hard. But sometimes all our efforts come to naught.

We sold 11 out of 12 pictures to a major national calendar. They kindly sent us proofs, and we spotted a major error — all the photographs were credited ©Yvonne Seeley / fotoLibra. Now Yvonne is many things, but she's not a photographer, she's a picture librarian. So the correct attributions were hastily sent to the printer, the receipt was acknowledged, and we were assured the corrections had been made.

The calendars arrived this morning. All the photographs were credited to ©Yvonne Seeley / fotoLibra. What can we do? It's their calendar, and it looks great. The picture credit is insignificant and unimportant to them. It's not to us, or to our photographers. It's their fault, but we get to shoulder the blame.

I was asked to write the Foreword to a newly published book titled 'Bizarre Buildings'. I was sent a proof, in which the word 'Dalek' had been replaced by 'futuristic tanklike robot', and I had been described as 'Founder of the Folly Fellowship'. I made the corrections — everyone outside Canada knows what a Dalek is — and I was co-founder, not sole founder, of the Folly Fellowship. The corrections were received, acknowledged and ignored.

The book packager has expressed his regret, and has offered to write to the other two co-founders of the FF to admit the mistake was at their end.

I doubt we can ask the same of the calendar company.

Version 4 of fotoLibra

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We know as well as anyone that the launch of a website isn’t often seen as news.

But the new version of fotoLibra blurs the boundaries between an application and a website.

And a new application is News.

Here’s something that allows photographers to catalogue their images; file, name, rename, reference, sort, transfer, share, caption, arrange, add and delete them, and even view them by colour.

And them this something goes out and sells the photographs! And collects the money, and accounts for it, and remits it, and provides a Control Centre so the photographer is in complete charge of both images and accounts. Without really having to do anything more than take and upload the photographs.

Is it an application? What application can do all this?

Is it a website? What website could be so interactive?

It’s both. It’s fotoLibra Version 4.0. It could well be God’s gift to the world’s photographers.

fotoLibra. More than just a forklift truck company.

Dan

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Yet another new member of fotoLibra's staff to greet. Welcome to Dan Ashdown, who joins us today as Web Designer. He'll be working for our Technical Development Manager Neil Smith, putting the final touches on the forthcoming fotoLibra version 4.0, and he's based in Cardiff.

The design has largely been done, and Dan's job will be to integrate it across the board. When it's complete, we've got two more projects for him to start on which have been awaiting someone with his design skills.

You'll hear more in due course.

Zo

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Our new Sales Manager Zohir Naciri started with us yesterday. He's joined us from another picture library called Corbis, where he was Commercial Senior Account Executive.

Zo knows about selling pictures, especially for commercial rather than editorial use, an area where we haven't been as strong as we would have liked in the past.

But it means a lot of changes will have to be made. He's rejigging our price matrix to make us even more competitive (curiously, this means that sales prices are actually going up in a number of cases) and royalty free images uploaded to fotoLibra will all have to have full model and property release clearances, as well as being large enough file sizes to be capable of being throttled back to sell at various resolutions.

Exciting times here at fotoLibra, because at the same time the final page designs for Version 4 are being agreed upon, and I am nearly weeping with delight when I think how thrilled our members and buyers will be when they use it. It is a dramatic step forward, and it blurs the boundaries between an application and a web site. It does things we couldn't have dreamed it would do three years ago.

It's a lot of fun here. And it keeps us out of the cold. I'm wearing a sweater and a jacket this chilly August afternoon.

New servers and storage

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Big journey next Monday. Pack new Proliant server into car, then London to Cardiff to collect the Teravault on which all the fotoLibra assets are backed up, then Cardiff to Manchester where our first rack is located.

We now have more terabytes of image storage than the entire US military had ten years ago.

We (or rather Neil) then install the servers and storage in Manchester, and I schlep back to London. I will crash out on the way. Hope the servers don't.

My job is to chauffeur and hump the avoirdupois of hardware. Neil is the magician who will make it all talk to us.

Meanwhile the Xserves and Xserve RAIDS will still be chattering away to us from Cardiff. They have been fantastically reliable, only faltering briefly when we were overloaded after being made Website of the Day on BBC Radio 2.

But we've all noticed that they're slower than they used to be. They're running way over peak capacity, and have been for some weeks. I hope everything will speed up next week when the new equipment is up and running, but I have a sneaking suspicion Neil wants to wait for fotoLibra Version 4 before releasing all this raw pent-up power.

Version 4 looks sensational. It will provide members with a slew of exciting new features, and will be a lot faster.

I can't wait to get your reactions.

200,000 up!

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Some time on Saturday afternoon, when I was drinking champagne with my first steady girl friend Jane Lees to celebrate her birthday, the two hundred thousandth image was uploaded to fotoLibra.

OK, it wasn't the actual 200,000th, because more than that have been uploaded and deleted, but that's when the tumblers rolled over to reach the fifth of a million mark.

It's a milestone, and we're delighted about it, but it's just another one along the inexorable path of success for what was just a gleam in our eyes a couple of years back. Ever onwards and upwards is our motto (well, not really) and we're interviewing for the hectic but very well-paid job of the new Sales Manager of fotoLibra at this moment. If you think you can hack it, please get in touch.

So who uploaded the 200,000th, and what happens now? The member is Andy Selinger, from La Tour de Peilz in Switzerland, and this is how he describes himself:

I'm a 32 y.o. sparky, working about 8-9 months a year, and spend the rest of the time travelling the world to take photos and of course enjoying life ! Australia has been a favourite destination (5 trips so far), but my travels took me to many other countries including Canada, NZ, Kenya, Thailand, Singapore, Egypt, Antigua, Maldives, and er...Wigan in England (don't ask !). Sadly I only own a D-camera for 2 years now, otherwise I'd have a good collection of travel pictures.
Next on my wish list is Namibia and South Africa. Travel photography is not my only interest, I like macro and abstract as well.


Through clenched teeth, we've given Andy free Life Membership of fotoLibra.

As if he needs it.

Insufficiently Thought-Out Money-Making Schemes, #549:

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Sys-con Media, a digital content licensing technology provider, has launched new services for publishers to help them monetise [that’s an Americanism meaning ‘to make more money out of’] their online content. One service, called Photo Reprints, allows publishers to sell reprints of their photos, separate from the articles in which they appeared. Users can buy photo reprint rights for use on the internet or in other media, and also select from a variety of sizes and formats.


Nearly right!

It’s a clever idea, except the overwhelming majority of publishers will almost always only have the rights to use the photograph in the particular context in which you see it. When we sell usage rights to a photograph, the publisher often wants to assume the purchase price includes web use as well.

Not so. No, no, no, no, NO!

If a UK publisher sold US hardcover rights in a novel, how pleased would he be to find the US publisher marketing a paperback of that title?

When you buy a rights-managed image, each use is clearly defined and paid for. And if you buy a royalty-free image, you can use it wherever and however you like, with one exception — you cannot sell it on.

So unless the publisher has taken the picture itself, owns the photograph outright or has specifically purchased these rights, then the Photo Reprints scheme could get them into a whole heap of trouble.

fotoLibra has only got tiny little teeth because we’re kittens, but sabre-toothed Getty Images and Corbis prowl the jungles of the internet hunting out infractions like these.

There’s a lot of blood, and a lot of wailing and gnashing of teeth. And the arrogators always have to pay up.

Fair play, they did say “sell reprints of their photos” but there’s insufficient emphasis placed on the ‘their'.

Did Sys-Con Media figure all this out before announcing it? And then they went ahead with it?

Get Rich Quick With fotoLibra!

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I've been racking my brains to devise some snappy slogan for fotoLibra. Something that hints at (or more specifically, states baldly) the services we provide.

The writer of the New York Times article I mentioned yesterday didn't have the problems we have. He boldly stated “Earn big money taking photographs in your spare time!”

Now if we claimed that it would simply be wrong. And misleading. And it would attract the wrong sort of people. As would the heading of this blog.

fotoLibra was devised from the outset as a way for the world to reach out to the commercial picture buying market. Everyone could get involved. Idealistically, I wanted people to go up into their attics, find the finest photographs in 150 years of their family albums, and upload them to fotoLibra. For free.

Instead we've been pleasantly hi-jacked by contemporary photographers looking for an outlet for their work. We have no problems with that; we've built the fotoLibra system strong enough and expandable enough to cope with everything that's thrown at it.

And along the way we've discovered some photographic superstars, who simply wouldn't have had a chance if fotoLibra hadn't existed.

But I still want a slogan. Something along the lines of "Sell without letting go. Sell something without letting go of it. Sell but don’t part with it. Sell without giving away." How can I best phrase this? Maybe we should run a competition.

My original idea for an honest fotoLibra slogan was "Get Slightly Better Off Over A Period Of Time," which according to the venture capitalists didn't quite have the zing of "Get Rich Quick!"

And Von has vetoed my proposed adaptation of the most irresistible slogan I have seen this year, on a lorry on the motorway: "fotoLibra — More Than Just A Fork Lift Truck Company."

Public Domain doesn't mean free

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Apologies for this. Opera, my blog hosts, seem to have decided to ignore carriage returns. So this looks like one big lump of text to me, and there's not much I can do about it. Anyway, here I go:

We’re not lawyers, and we’re not rich, so talk of who owns what copyright is generally best left to billionaires and vexatious litigants.

Once a piece of creative work (which could be music, a piece of writing, or whatever, but as this is a fotoLibra blog let’s keep it to images) is in the public domain, that should mean what it says. Anybody can use it without payment.

We agree and support this right. But there is an additional factor to consider. How is this work supplied?

When a book is delivered to your door, you expect to pay the shipping costs. You would be hard pressed to claim the cost back from DHL or FedEx simply because the book is out of copyright.

Similarly, if a fotoLibra member buys an old out-of-copyright postcard, scans it, uploads it to fotoLibra, fotoLibra goes off and finds a buyer and money finally changes hands, that’s equally fair. The original might have cost little or nothing to acquire, but it’s like bottled water — effectively you’re paying for everything but the product.

The Bridgeman Art Library, an international picture library that specialises in reproductions of works of art, took the software company Corel Corporation to court over their use of high quality photographic slides Bridgeman had made from original paintings in the public domain.

The US court found against them, ruling that “Photographic reproductions of visual works in the public domain were not copyrightable because the reproductions involved no originality.”

That’s as technical a decision as you could hope to hear, and deliberately ignores the painstaking work Bridgeman had put in to create the most perfect replica of the artwork. Once again we see the great gulf between art and craft, between opera and pop music, between them and us. Bridgeman was an honest broker in this suit; where else could Corel hope to acquire those images?

Now there’s a new spat with a pressure group (usually one old biddy in a bedsit, but this time a non-profit organization, public.resource.org) claiming that America’s Smithsonian Institute is selling images that are in the public domain. So to get even the PG downloaded over 6,000 photos from them and posted them on Flickr, thereby challenging the copyrights and restrictions on these images being sold by the Smithsonian.

That’s fine and admirable, but as well as spending an inordinate amount of public.resource.org’s own time doing this, what possible use can this be to anyone? You can’t buy and use the pictures from Flickr, you can simply look at them, utterly out of context and with no reference.

When fotoLibra sells an old postcard for use in a book, the picture is required to enhance the text; the caption explains it; it is elevated to become an Illustration, rather than a simple anonymous picture. Therein lies its value. The fotoLibra member spotted its potential, fotoLibra itself provides the mechanics to bring it to market, the image has renewed use and relevance.

So public.resource.org has made its point. And if it had uploaded the images to fotoLibra, we could have made them some money.

What makes people join fotoLibra?

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There’s been a sudden flurry of fotoLibra membership upgrades over the past couple of days.

Because we’re quick and small, we can usually pin down unusual leaps in our steady progress towards world domination to a particular source.

When we were selected as Miles Mendoza’s Website of the Day on BBC Radio 2, for example, we had over ten times as many upgrades as usual.

So clearly something has happened which we don’t know about — an article has appeared somewhere, or someone has mentioned us favorably.

I went to our stats pages to find out what had prompted this surge, and this is what I found. The forty most recent upgrades were inspired by:
Word of Mouth / 30%
Browsing / 20%
Web Search / 15%
Ad in Photo Magazine / 5%
Ad in Amateur Photographer / 5%
BAPLA / 5%
Feature Article / 5%
Online Forum / 5%
Scoopt / 2.5%
Camera Club / 2.5%
Exhibition or Trade Fair / 2.5%
Google Ad Words / 2.5%

So there doesn't appear to be one significant reason. And there are some oddities here. Four members have joined because of our ads in photographic magazines. But we haven’t advertised in photo magazines for 15 months. One has joined us after an Exhibition or Trade Fair. But the last one we exhibited at was the Frankfurt Book Fair in October last year. One joined through Scoopt. Our affiliation with Scoopt ended when they were bought by Getty at the beginning of the year.

We do spend money with Google Ad Words. It’s resulted in one new member out of the last forty. Sorry Google, looks like we’ll be cutting that one back.

The most encouraging stat is that 12, the biggest number, have joined because they heard of us by word of mouth. That’s the best recommendation we can get. Thank you very much.

We’d like to encourage people to recommend us to families and friends by offering some sort of reward, like a an extra free month’s membership, but our credit card merchant service provider is unable to offer the facility. And we can’t up sticks and move to another service provider because the Data Protection Act won’t allow the data to be transferred. So we’re stuck.

Any suggestions?

Whited Sepulchres

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There was another trial by television on BBC 1 last night, riveting as always, and if provable in court then prison sentences all round, please.

The Panorama programme claimed that people phoning in to competitions on GMTV were encouraged to carry on calling in at 75p a pop (even when they didn't get through) for up to an hour after the winner had already been chosen — so there was no chance whatsoever of winning. But GMTV and its telephone service provider Opera Interactive Technology pocketed about £10 million a year from this scam.

For scam it clearly was. They stopped doing it as soon as they were found out. What I can't figure out is why they did it in the first place. They would have made exactly the same amount of money if they had allowed callers to have a chance of winning right up to the cut-off time. What did they save? Was it so they could slope off home an hour early? Have I missed something here? They knew they were doing wrong, because Panorama also alleged that Opera employee Mark Nuttall had sent an e-mail to staff in 2003 telling them to keep it secret from GMTV.

The blame was not solely targeted at GMTV. The BBC's flagship children's programme Blue Peter once gave a prize to a studio guest because the phone lines weren't working properly. Tsk tsk. Guilty as hell.

The BBC is probably the most wonderful organisation in the world. Certainly they have easily the best website in the world, perhaps even better than fotoLibra's. But not everything they do is squeaky clean.

Take their calls for photos, for example. At fotoLibra we advise you not to do this, because they appropriate your copyright without payment but reserve the right to blame you if something goes wrong. I wrote about it in my blog last year.

And it struck me they'd pulled a fastish one on this humble blogger. There's a programme called Countryfile on BBC1 on Sunday mornings which is a miscellany on country matters. A couple of years ago they called and asked if I'd do a piece on architectural follies. As that's my passion (last century I wrote five books on the subject) I agreed. I went out to Castell Coch, a lovely folly outside Cardiff, and filmed for much of the afternoon. Dear fotoLibra members, I took half a day away from my work for you!

I asked when the piece would appear, and they said they'd let me know. They didn't, nor did I get paid, so I assumed they'd dumped the piece. A month or so later a couple of friends mentioned they'd seen me on telly. I acquired a video of it and there I was, dashing and clever as always, pontificating on about follies, about 3 minutes out of a 6 minute slot.

Two weeks ago a friend mentioned she'd seen me on telly on Sunday. Then another. By now I had a TV gizmo that replays previously broadcast programmes, so I checked it out and there was my little piece, broadcast again.

So. Half a day off work. Plenty of time on the phone suggesting locations. Travel to and from Castell Coch. 3 minutes airtime, apparently good enough to be broadcast twice. No payment. No offer of payment. No expenses. No offer of expenses.

Somebody made some money out of this. It wasn't me, and I provided the content. I had nothing to sell (I haven't had a folly book published this century) and nothing to gain by giving them my time. When I appeared on Roy Noble's show on Radio Wales, a small cheque promptly arrived (£25 I think it was). Why nothing from Countryfile? When fotoLibra provides content to a customer, it gets paid, and it pays its members accordingly. Why should the BBC be exempt?

I Got You Babe

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One of the commonest questions we’re asked at fotoLibra is about copyright.

We direct people to our copyright page, which in essence forwards you to other, more authoritative sites and summarises the whole thing by saying that if they’re gonna get you, they’re gonna get you.

It used to be fairly straightforward. You took a picture, it was yours till the day you died, then it belonged to your estate for the next 50 years. Now that 50 has generally been extended to 70 years, except where not.

The strange thing in this age of the internet is that different countries have different laws, and what is legal in one country may be illegal in another.

Most of the world agrees on the 70 year rule, the Berne Convention. Except (you guessed it) The Younited States Of Americkee.

Enter Sonny Bono, best known in Britain as the freaky hippy who partnered the ever-youthful Cher in their 1960s single “I Got You Babe”. Sonny was relegated to another kind of showbusiness when he became a US Congressman for California.

He rode the Copyright Term Extension Act of 1998 through Congress, backed by the impressive lobbying power of the Walt Disney Corporation, just in time to ensure that Disney’s most valuable property, Mickey Mouse, didn’t fall into the public domain.

Bono's legislation, also known as the Sonny Bono Act or the Mickey Mouse Protection Act, effectively froze the date at which works go into the public domain at 1923, instead of moving on twelve months with each passing year.

One interesting side-effect of this ludicrously self-serving and protectionist piece of crap legislation is that in America half of Marcel Proust’s masterpiece “Remembrance of Things Past”, published either side of 1923, is in copyright, and half is out.

If legislators can cock things up this impressively, imagine what fun the lawyers can have interpreting the law at your expense.

Only upload what you know to be yours!

Ajax

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Up till a month ago, if you’d mentioned the word Ajax to me I would eventually have thought of three things:
1.Household cleanser
2.Greek superhero
3.Dutch soccer team
in that order, I’m rather ashamed to admit.

But in the schema for fotoLibra Version 4, now well on the way, I was informed that much of the site would be written in AJAX. That’s nice, I thought, at least it will have the fresh burst of zesty lemon or smell of the soothing scent of lavender.

I then learnt that this AJAX stood for Asynchronous JavaScript and XML, a combination of programming languages and techniques for building exceedingly smart Web sites, so I checked it out for myself.

Type AJAX into Google and you get the following top ten hits out of 80,700,000:
1.Greek superhero
2.Type of programming
3.Type of programming
4.Type of programming
5.Type of programming
6.Type of programming
7.Type of programming
8.Type of programming
9.Type of programming
10.Type of programming

Poor old Colgate, who own www.ajax.com. Poor old Dutch footballers, who despite being around as Ajax FC since 1900, using the Greek superhero for a logo and winning the Dutch league 29 times, don’t even figure in the first several Google pages on Ajax.

AJAX won’t be used on our home page. fotoLibra v4 is designed to be functional, not wow-look-at-me. AJAX is being deployed as a tool to help users navigate speedily through reams of photographs thrown up in searches.

It’s just one of the stacks of really exciting new features designed in to make the fotoLibra user experience even better for both buyers and sellers.

Watch this space.

And what about Ajax the superhero, still No.1 after all these years?

Well, he’s still dead. We don’t really know if he was ever alive, as we know about him from Homer’s Iliad as one of the mightiest — certainly the largest — of the Achaean warriors in the Trojan war. Perhaps he should count among the Fictional Heros? He must be better known than Carnacki the ghost finder, Furie? I have to admit I have never heard of Carnacki. I will check him (her?) out.

The SYN Flood

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If you know anything about computers you'll know that I don't, after you read this.

We noticed last week that the fotoLibra servers, normally quicker than a greased fireman on a pole, were becoming more leisurely in their response to queries. It culminated in one poor member failing to upload a dozen or so images.

This will never do, so our investigative team looked into it.

Someone in Turkey (we have his IP address) had mounted a massive and sustained attack on fotoLibra. Why? Because he could, I guess.

Well, he knew how to mount the attack, but he didn't know how to penetrate our defences.

What he did was to unleash a SYN flood. No, I didn't know either.

I'd heard of TCP/IP. I didn't know it stood for Transmission Control Protocol / Internet Protocol. It's a sort of electronic handshake that links the world wide web, email, shells, FTP etc. It binds it all together.

When you contact fotoLibra, your computer and our server have a dialogue which goes like this:
1. Your computer requests a connection to our server by sending it a SYN (please synchronize) message.
2. The fotoLibra server acknowledges the request by sending SYN-ACK (synchronize and acknowledged) back to your computer, which in turn
3. Says ACK back, and the connection is established.

This is called the TCP three-way handshake, and is the basis of every connection established using TCP.

What our Turkish friend had done was to tell his computers to flood fotoLibra with millions of SYN messages, but not to acknowledge the SYN-ACK response. So our poor old servers spent a lot of their time going "Hello? Can you hear us? Is there anyone there?" when they should have been processing and delivering your pictures.

It's only done maliciously. There's no benefit to be gained. A lot of people (15,000 of you now, golly gosh) were mildly inconvenienced. Nobody won anything. Nobody lost anything. Nobody scored anything. It was rather like an England football match.

After meeting such stout resistance, Mr Turk wandered off, probably to try his luck somewhere else.

It's so pointless. Why do they bother? Anyway, it's finished now, and nothing really happened.

Cripes, it's really is like an England football match!

HQ on radio

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Hot on the heels of its one second of TV fame, the fotoLibra HQ now gets a radio mention — well, its location does.

Philip Pullman, author of 'His Dark Materials' trilogy (if you haven't read them, go out and buy them. Now. The best fiction I've read this century) was reminiscing with his old English teacher Enid Jones, from Ysgol Ardudwy in Harlech, on BBC Radio 4.

Pullman went to school in Harlech, and he was rhapsodising about the Morfa (the marram grass covered flatlands behind the sweep of the dunes) and the views around Harlech — as I have previously told you, the best in Europe.

"Don't forget Good God Corner!" chuckled Enid. "Ah yes," said Pullman. He passed Good God Corner every day on his way from home in Llandanwg to school in Harlech.

Why the name? Because the first time you drive round the corner this staggering view suddenly smacks you in the face, you ejaculate 'Good God!', slam on the brakes and the car behind whacks you up the bum.

That's where the fotoLibra HQ is sited. When we're not out flogging our members' pictures our highly-trained staff is sweeping shards of red and amber perspex off the road.

The view makes up for it.

HQ on telly

, , , ...

I had a call from a stranger on Sunday night. "Your house was on television this morning," she said.

Luckily we have a spiffy TV box which allows us to look at programmes that have been broadcast over the last week. So I sat down and watched Countryfile, normally broadcast on BBC1 at 11:00 on Sunday mornings — not a time I'm normally slumped in front of the telly, I must confess.

In fact I'd never heard of the programme until I suddenly remembered I'd been interviewed on it a year ago, talking about (you could have guessed it) follies. Why will no major TV network give me an hour of prime time TV to talk about fotoLibra?

So on the screen comes the view from the office (this is the registered office of fotoLibra we're talking about here) with a bunch of sheep in the foreground. No surprise there, but these were rocking sheep.

There's a guy in the Harlech industrial estate who makes rocking horses sheep. They're really fun. So the producer scouted around till he/she found unarguably the best view in Europe and filmed there.

Which happens to be right outside our window. And they put in a positioning shot back to the house, a one-second glimpse.

There's lovely, yes?
December 2009
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