My Operamr
Saturday, March 17, 2012 10:22:08 AM
vodafone customer service, vodafone customer servicesAll the Vodafone customers available would be extremely delighted to know that they recharge their Vodafone mobile or portable, even if they don't have ready cash with them by opting for Vodafone online recharge. But I'd also like to buy your folks and you dinner the next time period you join us. Might that be okay? "
5. Assure them you'll fix the problem
Because you listened therefore you confirmed their complaint you know why they are disappointed. Take the next measure and assure them you certainly will take action to stop it from happening again. Otherwise, why would they return? (By the process, you need to fix the problem too.)
6. Thank them
Without direct customer feedback we have no idea if we are delivering the experience our customers want. When they tell us we have failed they are offering priceless here is how we can improve our business. They are telling us what we should instead do to keep customers coming back. So thank them because of their help. It's a rare customer who will take the time and effort to offer feedback. Thanking them will go quite some distance toward winning them back.
If ones employees handle every customer complaint using these measures, you'll keep 99% advisors coming back. You'll have a healthier business because it keeps getting better. And we all fully understand happy, loyal customers are definitely the foundation of a healthy, sustainable business.
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Do you know that will how important is superior customer service. You might be in India or you might be in United States, you will definitely find out that proper customer service can do a world of good on the daily business of any company. You need to speak with the customer promptly, courteously as well as efficiently no matter what type of circumstances you are dealing with. You need to carry through the conversation in best possible manner. No matter, you are replying the mail or you will be talking via phone, the execution of all the conversation is very vital you. You can look at much successful company and you should find that the customer service could be the key to success.
You have to build the reputation that your company provides the preferred customer-service. If you will glance at the Microsoft then you is sure to find out that they spend millions of dollars on customer-service and this is the key to their financial success. One of the telecommunication businesses from India, "Airtel", has been able to provide a very tough competition to Vodafone which is the world's largest telecommunication company having its offices in almost all the country throughout the world.
Hence, you must realise that the customer support is very important. If you will see the revenue generation chart of most of the successful software companies then you will find that they earn a lot through maintenance support and also the maintenance support is being carried out through better customer-service.
Imagine, you are an online sites provider and anyone to your client complain about the net connection in the day, then what will you do? We definitely do not need the answer to this question. The matter should be discussed in different way.
5. Assure them you'll fix the problem
Because you listened therefore you confirmed their complaint you know why they are disappointed. Take the next measure and assure them you certainly will take action to stop it from happening again. Otherwise, why would they return? (By the process, you need to fix the problem too.)
6. Thank them
Without direct customer feedback we have no idea if we are delivering the experience our customers want. When they tell us we have failed they are offering priceless here is how we can improve our business. They are telling us what we should instead do to keep customers coming back. So thank them because of their help. It's a rare customer who will take the time and effort to offer feedback. Thanking them will go quite some distance toward winning them back.
If ones employees handle every customer complaint using these measures, you'll keep 99% advisors coming back. You'll have a healthier business because it keeps getting better. And we all fully understand happy, loyal customers are definitely the foundation of a healthy, sustainable business.
.
Do you know that will how important is superior customer service. You might be in India or you might be in United States, you will definitely find out that proper customer service can do a world of good on the daily business of any company. You need to speak with the customer promptly, courteously as well as efficiently no matter what type of circumstances you are dealing with. You need to carry through the conversation in best possible manner. No matter, you are replying the mail or you will be talking via phone, the execution of all the conversation is very vital you. You can look at much successful company and you should find that the customer service could be the key to success.
You have to build the reputation that your company provides the preferred customer-service. If you will glance at the Microsoft then you is sure to find out that they spend millions of dollars on customer-service and this is the key to their financial success. One of the telecommunication businesses from India, "Airtel", has been able to provide a very tough competition to Vodafone which is the world's largest telecommunication company having its offices in almost all the country throughout the world.
Hence, you must realise that the customer support is very important. If you will see the revenue generation chart of most of the successful software companies then you will find that they earn a lot through maintenance support and also the maintenance support is being carried out through better customer-service.
Imagine, you are an online sites provider and anyone to your client complain about the net connection in the day, then what will you do? We definitely do not need the answer to this question. The matter should be discussed in different way.
