My OperaInsurance company rip-off
Tuesday, August 22, 2006 8:11:27 PM
Can anyone understand this or at least explain it? I have had my car insured with the AA for quite a few years now. About a month ago I called the AA to inform them of my divorce and that I have changed my surname back to my maiden name.
Shortly afterwards I received a letter telling me to pay an extra £103. I called to find out why and here is what they told me. Because I am no longer married, it will cost extra to have my x-husband on the policy. Obviously I told them to remove him from the policy. After this, they told me, it would still cost £45 more.
Now this makes no sense to me at all. According to the AA, Norwich Union, who underwrites the policy, charges a single individual more than they would charge two married people on the same policy. How can I as an individual pose more of a risk than two people or is it just a question of ripping one of because they can?
Actually I would have appreciated it if they could have put it in the letter that, they rip me off just because they can. I don't really appreciate having a young rookie customer service guy trying to explain to me that one person poses more of a risk than two! It kind of implies that I am stupid enough to believe it. Maybe the AA should also make some effort to inform clients of the impact of changes at the time they make the changes and not a month later.
Any suggestions?
Shortly afterwards I received a letter telling me to pay an extra £103. I called to find out why and here is what they told me. Because I am no longer married, it will cost extra to have my x-husband on the policy. Obviously I told them to remove him from the policy. After this, they told me, it would still cost £45 more.
Now this makes no sense to me at all. According to the AA, Norwich Union, who underwrites the policy, charges a single individual more than they would charge two married people on the same policy. How can I as an individual pose more of a risk than two people or is it just a question of ripping one of because they can?
Actually I would have appreciated it if they could have put it in the letter that, they rip me off just because they can. I don't really appreciate having a young rookie customer service guy trying to explain to me that one person poses more of a risk than two! It kind of implies that I am stupid enough to believe it. Maybe the AA should also make some effort to inform clients of the impact of changes at the time they make the changes and not a month later.
Any suggestions?
You must be 
Pam Williamspaminhenan # Thursday, August 24, 2006 10:06:21 AM
Jannettajannetta # Saturday, August 26, 2006 7:04:34 AM