El Blog de Pacho

If you are a bug reporter, you probably have seen how we (Triage Team) add NEEDINFO keyword and ask for more information to be provided but, why do we ask for that information? What rules do we follow?

The answer is really simple, we have a Triage Guide that is public available and you can consult if you want to join us or simply learn about how to send better bug reports that will be easier to triage and, then, will be assigned faster.

Regards

Hello!

Yes, I am again asking for help to people that want to see new releases being even better. If Triage Team is better and, then, faster triaging bugs, assigning them, handling them better... you will see that upcoming Mandriva releases will become even better, because assigning and handling reported bugs properly, will allow maintainers to get them faster and to be able to fix them sooner.

For doing this task, is important to have a bigger team because, currently, we rely on free time from every team member as we are volunteers, then, for example, this last week I have been unable to do much triaging because I got sick (due flu) and, once I got better, I had to do a lot of job in real life. Then, as we are volunteers, Triage Team needs to grow more to allow us to make triaging tasks shorter and easier.

If you are, for example, a forum/mailing list member with a bit of experience with linux systems (you don't need to even know about programming, for most bugs, knowing about simple system administration will be enough), we will really be happy to see you joining us :-)

For that, simply visit:
http://wiki.mandriva.com/en/Triage_Team_-_How_to_triage_bugs

Thanks a lot