My OperaSERVICE OPERATION
Wednesday, November 12, 2008 3:00:03 AM
We have learned some of the key concepts of ITIL service management-strategy, design and transation.
The service operation is the phase in the ITIL service management lifecycle that is responsible for bussines-as usual activities.
the propose of service operation is to coordinate and carry out the activities and process required to deliver and management service at agree levels to busniss user and customers.
algoo the ongoing managment of the tecnology that is used to deliver and support services.
Carlos Eduardo Ramirez Jaimes
3938
The service operation is the phase in the ITIL service management lifecycle that is responsible for bussines-as usual activities.
the propose of service operation is to coordinate and carry out the activities and process required to deliver and management service at agree levels to busniss user and customers.
algoo the ongoing managment of the tecnology that is used to deliver and support services.
Carlos Eduardo Ramirez Jaimes
3938
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