I want my money back!
Friday, August 1, 2008 10:36:00 AM
If the seller has not delivered the goods, the buyer has a right to have his money. But even so, the seller has a right to make sure that he actually has received the money. Therefore I think the seller's answer in the following case is fair enough:
"Comment #3:
I placed a $43 order over a week ago, and nobody at DGM knows anything about it, although my money has been electronically sent to them. I never recieved an e-mail confirmation, but my money is gone, it seems forever. Not to mention the money that I wasted on that new KC "album".
So, Robert, or Guitarist, or whatever your calling yourself this week, can I have my money back?
Dan (The Webmaster) replies:
I'll let Robert comment on points 1 and 2, but I'll comment on point 3: if you did not receive a confirmation email when you placed your order, you either entered in an invalid email address or the order never completed correctly. The former reason is the more likely, but our logs show no order for $43 from you. As for lost money, if DGM never received the order, then you would never have been charged. Do you have confirmation of the charge being deducted from your credit card? Do you have your reference number which would have been provided on the final screen following your online order? This is info that would help get you your money back - which we'd be only too happy to do if we have taken it."
Quoted from:
http://www.dgmlive.com/diaries.htm?diarist=3&entry=1042
"Comment #3:
I placed a $43 order over a week ago, and nobody at DGM knows anything about it, although my money has been electronically sent to them. I never recieved an e-mail confirmation, but my money is gone, it seems forever. Not to mention the money that I wasted on that new KC "album".
So, Robert, or Guitarist, or whatever your calling yourself this week, can I have my money back?
Dan (The Webmaster) replies:
I'll let Robert comment on points 1 and 2, but I'll comment on point 3: if you did not receive a confirmation email when you placed your order, you either entered in an invalid email address or the order never completed correctly. The former reason is the more likely, but our logs show no order for $43 from you. As for lost money, if DGM never received the order, then you would never have been charged. Do you have confirmation of the charge being deducted from your credit card? Do you have your reference number which would have been provided on the final screen following your online order? This is info that would help get you your money back - which we'd be only too happy to do if we have taken it."
Quoted from:
http://www.dgmlive.com/diaries.htm?diarist=3&entry=1042
Nuôi-Dạy-ConNuoi-Day-Con # Monday, August 4, 2008 3:13:16 AM
roaldm1 # Wednesday, August 13, 2008 2:57:00 PM
So I think Dan (the Webmaster) is right:
"which we'd be only too happy to do if we have taken it."
However, if the seller has not taken the buyer's money, there is nothing to pay back.
See my post today. CISG is not very specific, but I think most countries requires the payment to reach the seller before he will have to pay anything back. This is more precisely said the finance and payment law of each country.
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